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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Mary S.
1 review
0 helpful votes
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Website easy to navigate!
May 15, 2019

Website easy to navigate!

Date of experience: May 14, 2019
Emily N.
1 review
0 helpful votes
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Excellent!
May 14, 2019

Excellent! Love my sneakers & fit well & very comfortable.

Date of experience: May 14, 2019
Carmen H.
1 review
0 helpful votes
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I need shoes that are extra wide, soft material and that provide comfort while walking as I suffer from neuropathy and diabetes. Hopefully these shoes will help me, thanks!

Date of experience: May 14, 2019
Christa P.
1 review
0 helpful votes
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Great selection and pricing!
May 14, 2019

Great selection and pricing! Thank you I was desperate for orthopedic shoes for my son (child). It is so HARD to find shoes and those that are school-approved and fashionable. Thank you!

Date of experience: May 14, 2019
Loretta M.
1 review
0 helpful votes
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A good variety of styles
May 14, 2019

A good variety of styles

Date of experience: May 14, 2019
Williams P.
1 review
0 helpful votes
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Easy website, great return policy for vionics and good variety of sizes on sale items.

Date of experience: May 14, 2019
Margaret B.
1 review
0 helpful votes
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Good experience
May 14, 2019

Good experience. Shoes fit well.

Date of experience: May 13, 2019
Janet S.
1 review
0 helpful votes
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I ordered the wrong size
May 13, 2019

I ordered the wrong size. I didn't understand the return instructions and was not too excited about having to reorder rather than exchange in one step but customer service was great with my confusion. And the selection was soooo impressive. I would highly recommend the company for selection and customer service.

Date of experience: May 13, 2019
JW M.
1 review
0 helpful votes
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Not as pictured
May 13, 2019

Not as pictured. The photo of the shoe I ordered illustrated a white sole (as a non-marking boat shoe). I received grey. However these soles are rubber and provide a good safe grip, unlike most other plastic molded soles which turn hard and slippery in a short time.
High quality leather.
Great support.
Good value... I'm keeping them.

Date of experience: May 13, 2019
Maria O.
1 review
0 helpful votes
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Very happy with choices
May 13, 2019

Very happy with choices

Date of experience: May 13, 2019
Katrina A.
1 review
0 helpful votes
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I have purchased some great shoes that I love!

Date of experience: May 11, 2019
Pam J.
3 reviews
0 helpful votes
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My order size was too high, I communicated with customer service, they sent me the bar code for exchanging item for smaller size. I sent back sandals yesterday, including the email provided.

Date of experience: May 11, 2019
George L.
1 review
0 helpful votes
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Quick and friendly service
May 11, 2019

Quick and friendly service

Date of experience: May 11, 2019
Jeannie W.
1 review
0 helpful votes
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Excellent service!
May 10, 2019

Excellent service! Love my sandals!

Date of experience: May 10, 2019
Virginia G.
2 reviews
0 helpful votes
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Good Service
May 8, 2019

Good Service. Fair price., Quality shoes.

Date of experience: May 8, 2019
Mike T.
8 reviews
0 helpful votes
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Received my order in good time and was pleased with both the product and the packing. Would highly recommend orthoticshop.com.

Date of experience: May 7, 2019
gail E.
1 review
0 helpful votes
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Easy site to use
May 7, 2019

Easy site to use. First time ordering and I will definitely be back.

Date of experience: May 7, 2019
Shannon B.
2 reviews
0 helpful votes
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Ok so far the shoes are a birthday gift for my dad and it isn't his birthday yet. So we will see how he likes them.

Date of experience: May 6, 2019
rebecca H.
2 reviews
0 helpful votes
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I ordered theses shoes after I checked the size chart. The shoe were to small, I will be returning them.

Date of experience: May 5, 2019
Kathy S.
3 reviews
0 helpful votes
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I ordered my first pair a couple weeks ago and this is my second order. I've already told a friend about them and she'll be trying them soon.

Date of experience: May 4, 2019