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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Emily S.
1 review
0 helpful votes
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The slides are a great fit
May 3, 2019

The slides are a great fit. The slides are wide and fit very good. I would definitely purchase again.

Date of experience: May 3, 2019
EILEEN C.
1 review
0 helpful votes
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Great delivery service
May 3, 2019

Great delivery service

Date of experience: May 3, 2019
Matt J.
5 reviews
0 helpful votes
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I had a great experience ordering from orthoticshop.com. The process was easy, the product was quite reasonably priced, and shipping and receiving was fast. I'd definitely order from them again in the future.

Date of experience: May 1, 2019
Carol C.
1 review
0 helpful votes
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So simple to shop the brands!
May 1, 2019

So simple to shop the brands! I hope I selected appropriate sizes. Haven't shopped here before.

**Note- one of the brand names ran small and had to be sent back for exchange. Haven't rcvd my new pair yet, but my response email from customer service was fast and courteous. I will definitely be ordering from here again in the future.

Date of experience: May 1, 2019
Alexis W.
1 review
0 helpful votes
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Fast, efficient ordering
May 1, 2019

Fast, efficient ordering. Fast delivery. The products were exactly what I needed.

Date of experience: May 1, 2019
Stephanie B.
1 review
0 helpful votes
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They did not fit
April 30, 2019

They did not fit

Date of experience: April 30, 2019
Richard C.
4 reviews
0 helpful votes
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Had wanted to contact a customer service person by phone, but was unable to reach anyone.

Addendum: The product, Propet Vista Walker- Oxford, was received within the promised time frame. The product arrived in new condition and met or exceeded my expectation in terms of overall quality.

Thank-you Orthotic Shop!

Date of experience: April 29, 2019
Richard a.
2 reviews
0 helpful votes
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Great product
April 29, 2019

Great product.

Date of experience: April 29, 2019
Craig M.
1 review
0 helpful votes
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Easy process
April 28, 2019

Easy process

Date of experience: April 27, 2019
Alfredo R.
1 review
0 helpful votes
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This is my second pair and it does what I need, for going for walks.

Date of experience: April 27, 2019
mary w.
1 review
0 helpful votes
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Your program is user friendly
April 27, 2019

Your program is user friendly. Thank you.

Date of experience: April 27, 2019
James I.
3 reviews
0 helpful votes
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Fast and easy
April 27, 2019

Fast and easy

Date of experience: April 27, 2019
Christine F.
1 review
0 helpful votes
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Very quick delivery
April 26, 2019

Very quick delivery. Fairly decent price for Vionic shoes. Would shop with orthoticshop again.

Date of experience: April 26, 2019
Debbie M.
1 review
0 helpful votes
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Shoes did not fit well and were not comfortable so I sent them back.

Date of experience: April 26, 2019
Lois S.
1 review
0 helpful votes
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Very pleased in having received the discount!
April 26, 2019

Very pleased in having received the discount!

Date of experience: April 26, 2019
Sue L.
1 review
0 helpful votes
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Great shoe that lasts for awhile
April 26, 2019

Great shoe that lasts for awhile.

Date of experience: April 26, 2019
P C.
6 reviews
0 helpful votes
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I wish you would allow more than 1 promotion code on each order, especially since you gave me 2 codes! As shoppers, we always like to save as much as we can. Being able to do so keeps me going back for more items...!

Date of experience: April 25, 2019
Raylene M.
1 review
0 helpful votes
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Very easy and user friendly
April 25, 2019

Very easy and user friendly

Date of experience: April 25, 2019
susan c.
1 review
0 helpful votes
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I think the shoes are to big
April 25, 2019

I think the shoes are to big. May be returning.

Date of experience: April 25, 2019
Linda X.
4 reviews
0 helpful votes
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Love the products, good prices and prompt delivery. Will use again!

Date of experience: April 25, 2019