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OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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First rate service is not a thing of the past. THANK YOU.
Orthoticshop has incredible customer service. My order showed up in 3 days!. It was a perfect transaction.
Product (slippers) were as indicated andn represented on website. Have only had them for a few days but fit well, have good support, and seem like a good product. Quick shipping time.
Shopping was quick and easy-information was great. Your site provides alot of choices.
My first disappointment was with the delivery system. I received emails almost daily, telling me that my parcel was on it's way, only to realize about a week to 2 weeks later that it was on it's way to the retail store that would be shipping me my boots. I was concerned when I received notice from the postal service saying that my parcel had been delivered and left on a porch in Clinton, Township, MI.
My second disappointment is that the boots killed my feet when I wore them, and because I have worn them, of course, I can't return them. I'll probably end up giving them away.
I LOOK FORWARD TO RECEIVING MY ORDER. I HAVE USED ONE OF THE ITEMS BUT ONE WILL BE MY FIRST TIME TO TRY. THANKS.
A few months ago, we ordered Aetrex sneakers for my husband and received them very quickly. With this order for my sneakers, it took several days after processing the order to have them shipped...although the overall time it took for me to get them was reasonable, I was disappointed that it took several days longer for me to receive my order than it did with my husband's order. However, when I did e-mail OrthoticShop with a query, they were very prompt and helpful in at least apprising me of what was going on.
It took me awhile to find their website, but now that I know it, I will be back. The kids inserts are comfortable and resonable.
This is the first time I ordered on line so I am a little nervous.
Very satisfied I will order again. Thanks
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

