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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Jeffrey W.
17 reviews
0 helpful votes
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November 10, 2010

Date of experience: November 10, 2010
Rose V.
13 reviews
0 helpful votes
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November 9, 2010

Date of experience: November 9, 2010
Sharon M.
14 reviews
0 helpful votes
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I had to send back my purchase because they were the wrong color. I wanted black but I apparently ordered white. I recieved an e-mail that they did not have the size I ordered in black. I ask for a refund because the size they had would not work. On October 28,2010 I have a Visa transaction for $45.00 for my original purchase. Today (November 8,2010), I have a refund transaction in my bank account but it's only for $38.00. Why?

Date of experience: November 8, 2010
Jacqueline H.
16 reviews
0 helpful votes
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AA narrow shoes were ordered and I received slim shoes with "fillers". Not satisfied at all.

Date of experience: November 8, 2010
Mary I.
14 reviews
0 helpful votes
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We are delighted that my husband can now use shoes he had prior to his stroke because of the AFO Leaf Spring Foot Support we have purchased. The one he had supplied from hospital which has been very good had a full heel which limited the shoes he could wear.

Date of experience: November 6, 2010
B D.
2 reviews
0 helpful votes
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November 6, 2010

Date of experience: November 5, 2010
Teri C.
3 reviews
0 helpful votes
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Might I suggest you provide directions on ordering for people who wear half sizes... Your customer service rep. Was terrific in getting back to me promptly though on my question.

Date of experience: November 5, 2010
Lambert M.
1 review
0 helpful votes
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November 5, 2010

Date of experience: November 4, 2010
Charles L.
18 reviews
0 helpful votes
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November 3, 2010

Date of experience: November 3, 2010
Dawn R.
6 reviews
0 helpful votes
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I love that you have free shipping!
November 2, 2010

I love that you have free shipping!

Date of experience: November 2, 2010
mark V.
9 reviews
0 helpful votes
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Fast service, nice product
November 1, 2010

Fast service, nice product

Date of experience: November 1, 2010
Matthew G.
14 reviews
0 helpful votes
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November 1, 2010

Date of experience: November 1, 2010
Shi C.
1 review
0 helpful votes
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October 29, 2010

Date of experience: October 29, 2010
Mike M.
17 reviews
0 helpful votes
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October 29, 2010

Date of experience: October 29, 2010
Lisa L.
18 reviews
0 helpful votes
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October 29, 2010

Date of experience: October 29, 2010
Lynn H.
5 reviews
0 helpful votes
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Easy to find products on website and received a great quality product. Wish the price wasn't so high.

Date of experience: October 28, 2010
Adele C.
1 review
0 helpful votes
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October 27, 2010

Date of experience: October 27, 2010
Lisa R.
22 reviews
0 helpful votes
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October 26, 2010

Date of experience: October 26, 2010
Raymond D.
11 reviews
0 helpful votes
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This is my first purchase
October 24, 2010

This is my first purchase. My experience will be final when I receive the product.

Date of experience: October 23, 2010
Eric K.
12 reviews
0 helpful votes
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October 23, 2010

Date of experience: October 23, 2010