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OrthoticShop has a rating of 4.6 stars from 11,401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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I had to send back my purchase because they were the wrong color. I wanted black but I apparently ordered white. I recieved an e-mail that they did not have the size I ordered in black. I ask for a refund because the size they had would not work. On October 28,2010 I have a Visa transaction for $45.00 for my original purchase. Today (November 8,2010), I have a refund transaction in my bank account but it's only for $38.00. Why?
AA narrow shoes were ordered and I received slim shoes with "fillers". Not satisfied at all.
We are delighted that my husband can now use shoes he had prior to his stroke because of the AFO Leaf Spring Foot Support we have purchased. The one he had supplied from hospital which has been very good had a full heel which limited the shoes he could wear.
Might I suggest you provide directions on ordering for people who wear half sizes... Your customer service rep. Was terrific in getting back to me promptly though on my question.
I love that you have free shipping!
Fast service, nice product
Easy to find products on website and received a great quality product. Wish the price wasn't so high.
This is my first purchase. My experience will be final when I receive the product.
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

