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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Kathy V.
4 reviews
0 helpful votes
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I love the boots they are so comfortable
December 22, 2010

I love the boots they are so comfortable. Overall it was one of the best online shopping experiences ever. I will definately be buying again. Thank you so much

Date of experience: December 22, 2010
Jackie S.
5 reviews
0 helpful votes
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December 22, 2010

Date of experience: December 22, 2010
Robert B.
24 reviews
0 helpful votes
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December 22, 2010

Date of experience: December 21, 2010
Sarah R.
14 reviews
0 helpful votes
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December 22, 2010

Date of experience: December 21, 2010
Frances L.
12 reviews
0 helpful votes
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December 22, 2010

Date of experience: December 21, 2010
Robin Y.
4 reviews
0 helpful votes
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It was very difficult to find out how long the shipment would take. It would be very helpful to have this information on your website, and provided once I placed my order. I tried the "track your order" section several times but nothing appeared until over a week after I placed my order so I had no indication of when the order would arrive. Also, I was unaware there would be customs to pay when I picked up the package. That said, the product is perfect. :)

Date of experience: December 20, 2010
Karen I.
9 reviews
0 helpful votes
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Depending on the complexity of your satifaction survey after receipt, I may or may not respond. Some surveys are very time consuming.
Very easy survey, thank you.
I had to return shoes for a different size. Had a little trouble getting the return label but all in all not bad. The shoes are great and I just hope the new size fits mom.

Date of experience: December 15, 2010
Carolyn P.
14 reviews
0 helpful votes
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December 15, 2010

Date of experience: December 14, 2010
Sandra S.
15 reviews
0 helpful votes
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Good product
December 14, 2010

Good product. Not much of a price break from buying retail locally.

Date of experience: December 14, 2010
Jodelle f.
1 review
0 helpful votes
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December 14, 2010

Date of experience: December 14, 2010
Cherise S.
1 review
0 helpful votes
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I was looking for good slippers for my boyfriend that would provide quality arch support, as he struggles with plantar faciitis. Hopefully these slippers will do the trick!

The slippers arrived quickly and in perfect condition. I think he will be very happy with them!

Date of experience: December 13, 2010
S R.
2 reviews
0 helpful votes
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I would possibly buy foot straps or toe supports again. I'm not sure about the price comparison though.

Date of experience: December 12, 2010
Anthony P.
14 reviews
0 helpful votes
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Great product been using my last pair since 2008 thank you

Date of experience: December 12, 2010
Brenda M.
20 reviews
0 helpful votes
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December 12, 2010

Date of experience: December 12, 2010
RICHARD V.
2 reviews
0 helpful votes
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THIS IS MY FIRST ORDER WITH YOUR COMPANY
December 12, 2010

THIS IS MY FIRST ORDER WITH YOUR COMPANY

Date of experience: December 12, 2010
pat j.
1 review
0 helpful votes
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December 11, 2010

Date of experience: December 10, 2010
Janice F.
16 reviews
0 helpful votes
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I have been wearing orthodics in my shoes for over 15 years now and have always had difficulity finding something that would fit comfortably in my dress shoes. These orthodics are low profile- they do not change the fit of my dress shoes and are very comfortable - I am very happy with the product. Thanks

Yves

Date of experience: December 10, 2010
wiliam w.
1 review
0 helpful votes
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December 10, 2010

Date of experience: December 10, 2010
Thelma M.
1 review
0 helpful votes
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I like the depth for my orthotics, heel padding
December 10, 2010

I like the depth for my orthotics, heel padding.
Please keep me informed of sale and clearance shoes.

Date of experience: December 10, 2010
Phil D.
8 reviews
0 helpful votes
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Had some trouble with ordering
December 9, 2010

Had some trouble with ordering. The wrong model number showed up on my checkout and I had to start over. But after that it went OK. My order arrived in about 5 days.

Date of experience: December 8, 2010