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OrthoticShop Reviews Summary
OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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Smooth and seemless so far
Great prices and easy to find products.
Quick and easy process.
I have an artificial leg (prothesis). The person who made the leg ordered a pair of shoes for me to wear with the leg. I love those shoes and decided that I would like another pair in a different color. So I went on the web to see if I could find it on line and was successful. The shoes were delivered this week. They came quickly without any damage to the package, the color was correct, and they fit perfectly. Thank you for providing shoes that come in unusual sizes and are stylish! Donna
The site was easy to use and had what I wanted.
I'm glad you carry wide shoes and in kids sizes. What makes it hard to shop with you is that you can only be reached by email and then it is a delayed response with the ticket system. If you could be reached by phone or live email, it would be so much better as once contact is made the service is good.
The price of my toddler son's brace was reasonable, and the shipping time was prompt. I will definitely buy from you again.
I had difficulty placing an on-line order during the busy holiday season, so I e-mailed customer service regarding my problem. The very next day I received a response, and was successful in placing my order. I also love being able to EASILY track my shipment, and received the order during the height of holiday shopping!
Fitted and bought my first set at Roderer Shoe Center in Kettering, Ohio. I am very pleased with the product and needed to fit another pair of shoes so I didn't have to switch them all the time.
Delivered when promised and exactly what I ordered at a very reasonable price.
I was especially pleased to get a sanddle with arch support... it makes such a huge difference to the comfort of my feet.
Sam
My order was lost so they had to resend it. They were very apologetic and sent another pair of shoes right away. They were made well, but just didn't fit well. Overall, I am happy with the service I got and I will order from them again.
Elaine B.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members