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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Daniel Z.
14 reviews
0 helpful votes
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Was a good experience
February 5, 2011

Was a good experience

Date of experience: February 4, 2011
Lynn Q.
3 reviews
0 helpful votes
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February 4, 2011

Date of experience: February 4, 2011
Jose D.
18 reviews
0 helpful votes
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February 3, 2011

Date of experience: February 3, 2011
Paul W.
21 reviews
0 helpful votes
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The experience was streamlined
February 3, 2011

The experience was streamlined. We received the nebulizer in an astounding way.

Thanks to all.

Paul

Date of experience: February 3, 2011
Peggy S.
4 reviews
0 helpful votes
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I actually need an ankle brace for both feet, but I\'m ordering one to see how it will work, first.\r\nI have problem feet/ankles retlated to CMT Peripheral Neuropathy and, although I have AFOs, they are uncomfortable and I\'m looking for something else.

Now that I have received the ankle brace, it rubs against my turned-out ankle and is uncomfortable. I will have to try another kind of ankle brace, I guess. The shoes were OK, but not really fabulously comfortable as I read on some reviews.

Date of experience: February 1, 2011
Sharon A.
19 reviews
0 helpful votes
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I was extremely satisfied with my product
January 31, 2011

I was extremely satisfied with my product. I ordered the aetrex LYNCO L225 Orthotics for Women. My Physical Therapist referred me to www.orthoticshop.com and this is the product that he recommended for me to purchase.

Date of experience: January 30, 2011
Marchien M.
1 review
0 helpful votes
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Sent to your site by a lady in Canada that has been helped by your products.

I couldn't believe how fast I got the products.
Great to get an order so quickly.

Date of experience: January 30, 2011
Anthony P.
8 reviews
0 helpful votes
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January 29, 2011

Date of experience: January 29, 2011
Norbert A.
2 reviews
0 helpful votes
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Their shopping on-line was easy and efficient
January 28, 2011

Their shopping on-line was easy and efficient. Overall, good service. I would buy from them again.

Date of experience: January 28, 2011
Kathleen M.
18 reviews
0 helpful votes
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The website is easy to use and I especially like that I did not have to pay shipping charges.

Date of experience: January 26, 2011
Grace A.
14 reviews
0 helpful votes
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I received my Aetrex shoes in a timely manner (within a week).
The shoes are great (comfortable and true to size) but I was missing one of their patented "Mozaic" inserts in my order. The shoes fit well without it so I don't really need the insert but it would have been nice if I had the inserts for both of my shoes.

Date of experience: January 25, 2011
Nicholas G.
13 reviews
0 helpful votes
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January 25, 2011

Date of experience: January 24, 2011
marian G.
1 review
0 helpful votes
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Website wasn\'t very pretty or elegant but they had the shoe I wanted in the size I need

Date of experience: January 24, 2011
Claudia B.
3 reviews
0 helpful votes
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In reference to the question: "How satisfied were you with the products/services that you received?"

I am satisfied with the service (online purchase). About the products purchased, they are for my Mom and I am in the process of sending them to her. I hope they will satisfy her needs.

About price x product received: After seen the product ALI*******RT Freedom Soft Foot Drop Brace, I thought this item was overpriced.

Date of experience: January 23, 2011
Connie C.
3 reviews
0 helpful votes
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The slippers I ordered are excellent quality
January 23, 2011

The slippers I ordered are excellent quality --- nothing that is wrong is the fault of anyone; however, I expected something maybe a little more flexible. Unfortunately, my feet really hurt when I wear these. I am trying to see if time helps since I already had a sore tendon, but right now, they just aren't working out. My shopping experience was wonderful and I do intend to continue using this site. My particular purchase didn't turn out like I had hoped since I wasn't able to try them on first.

Date of experience: January 23, 2011
Paul B.
21 reviews
0 helpful votes
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I needed to modify my order (to change the size of the shoes) == I was very pleased with the prompt and courteous reply that I received from Dave of your Customer relations department. Thank you. Paul R. Beauchemin

Date of experience: January 22, 2011
Lorene D.
1 review
0 helpful votes
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I received the order very promptly
January 22, 2011

I received the order very promptly. The size was too big. I contacted customer service and reordered a size smaller. I received the reorder very promptly as well and returned the original order of Jan 11th

Date of experience: January 22, 2011
Evelyn N.
17 reviews
0 helpful votes
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January 21, 2011

Date of experience: January 21, 2011
Melda G.
1 review
0 helpful votes
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I definitely will shop here again
January 21, 2011

I definitely will shop here again. My husband has a mishapen foot and needs a deep shoe with high toe depth. The Boxer Dogs we bought fit better than any previous shoes. They were as advertised and the delivery time was quick.

Date of experience: January 20, 2011
sokati W.
1 review
0 helpful votes
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Excellent service and delivery time
January 19, 2011

Excellent service and delivery time. I was pleased with all aspects of the service.

Date of experience: January 19, 2011