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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,408 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, fast delivery and arch support. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Michael G.
12 reviews
0 helpful votes
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May 9, 2011

Date of experience: May 9, 2011
Janice A.
7 reviews
0 helpful votes
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The shoes are very nice quality, but they must run very large. I wear a size 9 and these were way big on me. I an returning them and doubt I would try again as it is just too time comsuming sending shoes back. Thank you.

Date of experience: May 9, 2011
Joanne M.
5 reviews
0 helpful votes
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Love your selection of orthotic sandals and shoes. Great prices too.

Date of experience: May 9, 2011
Veda J.
1 review
0 helpful votes
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My daughter has major problems with her left foot plus very flat feet. The Dr. Andrew Weil sandals are great! I also ordered the silicone toe seperaters and she said, they give her relief from the pain of a bunion.

Date of experience: May 9, 2011
Dana H.
4 reviews
0 helpful votes
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I have ordered from orthoticshop many times and have always been pleased with their service.

Date of experience: May 8, 2011
Roma J.
1 review
0 helpful votes
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May 8, 2011

Date of experience: May 8, 2011
Phyllis M.
3 reviews
0 helpful votes
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Excellent service and return
May 8, 2011

Excellent service and return. One pair, the Spencos, did really well -- had to return another pair, but free shipping back -- made another order and would recommend highly to friends. Thank you.

Date of experience: May 8, 2011
shirley k.
1 review
0 helpful votes
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The Spenco flip flops are very tight and I hope they will loosen up over time, I like them very much. I have narrow, shallow feet so it works for me but probably would not for someone with wider width.

The orthotic inserts are quite large and do not fit into any of my shoes. I haven't tried to cut them yet and am concerned they will still not fit. I did buy the correct size according to guidelines, but people have told me one would need larger shoes to accommodate them.

Date of experience: May 7, 2011
Kathy R.
3 reviews
0 helpful votes
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The sandals are wonderful!
May 6, 2011

The sandals are wonderful! For once in seven years, my feet don't hurt! Thanks Aetrex!

Date of experience: May 6, 2011
Sharon M.
7 reviews
0 helpful votes
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I found what I was looking for in a short time.

Date of experience: May 3, 2011
Tina O.
7 reviews
0 helpful votes
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Thanks for the discount
May 4, 2011

Thanks for the discount

Date of experience: May 3, 2011
horace h.
1 review
0 helpful votes
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May 3, 2011

Date of experience: May 3, 2011
Christine C.
8 reviews
0 helpful votes
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I love what I have ordered
May 2, 2011

I love what I have ordered. Thanks!

Date of experience: May 2, 2011
Rita H.
4 reviews
0 helpful votes
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I wear size 6.5 wide
May 2, 2011

I wear size 6.5 wide. These sandals were size 6 and huge! There is a good inch extending beyond my heel. Since they were a "final" sale they were not returnable. Beware of the sizing on this item.

Date of experience: May 2, 2011
Calvin J.
3 reviews
0 helpful votes
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May 2, 2011

Date of experience: May 2, 2011
peter e.
1 review
0 helpful votes
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May 2, 2011

Date of experience: May 1, 2011
Shannon Q.
2 reviews
0 helpful votes
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May 1, 2011

Date of experience: May 1, 2011
Kathi H.
1 review
0 helpful votes
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Using both metric and US measurements would be very helpful.

Date of experience: May 1, 2011
Diane W.
16 reviews
0 helpful votes
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I am very satisfied with the shoes I received for my father. They are very comfortable and better made than shoes from his podiatrist. I was only dissatisfied with paying for 3 day shipping and received them in 5 days and could have saved 15.00 dollars on regular shipping.

Date of experience: May 1, 2011
Jack E.
13 reviews
0 helpful votes
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Wonderful product
April 30, 2011

Wonderful product - good advice from customer service - going to buy more

Date of experience: April 30, 2011