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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,407 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Theresa O.
8 reviews
0 helpful votes
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April 29, 2011

Date of experience: April 29, 2011
bill m.
1 review
0 helpful votes
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April 29, 2011

Date of experience: April 29, 2011
Robert S.
7 reviews
0 helpful votes
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I didn\'t have any trouble at all, enjoyed shopping at your site. I will return to your site for more items.

Date of experience: April 29, 2011
lily O.
1 review
0 helpful votes
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April 28, 2011

Date of experience: April 28, 2011
Gaby K.
1 review
0 helpful votes
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April 28, 2011

Date of experience: April 27, 2011
Joseph E.
17 reviews
0 helpful votes
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Great way to ID the orthotics by color
April 27, 2011

Great way to ID the orthotics by color - - very helpful since I have the same product and am looking for extras for other shoes.

Date of experience: April 27, 2011
Cyndee P.
1 review
0 helpful votes
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My only problem was that it took so long to get my shoes, and I understand that it's a problem with pw minor, not the orthotics shop. I just hate having to wait so long.

Date of experience: April 26, 2011
Ugui C.
1 review
0 helpful votes
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April 27, 2011

Date of experience: April 26, 2011
matt t.
1 review
0 helpful votes
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I bought a pair of spira shoes and could be happier. My joints and feet feel so much better after switching to that running shoe. Orthoticshop had the best price, even beeting E-bay. Fast shipping, I will be ordering again.

Date of experience: April 26, 2011
Kristina N.
5 reviews
0 helpful votes
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I was a little disappointed it took so long to receive our order. I do understand why it took so long, but I used express shipping so I would get them quicker. In reality I would have just about gotten at the same time had I not used express. I am happy with the Keeping Pace shoes we ordered and they fit my 2 year old perfectly and still look like her big sisters athletic shoes.

Date of experience: April 25, 2011
Patricia J.
13 reviews
0 helpful votes
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April 25, 2011

Date of experience: April 25, 2011
Margaret E.
7 reviews
0 helpful votes
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First time to order shoes so hope i want be disappointed. Was disappointed in the shoes but
You have a great customer service, got everything solved with no problem, thank you for your service

Date of experience: April 25, 2011
Oleta N.
1 review
0 helpful votes
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I found the item I wanted in the color I wanted (which was not available on other sites) and the price was right with free shipping

Date of experience: April 25, 2011
Tom T.
12 reviews
0 helpful votes
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Would like an easier way to see/find a size chart

Date of experience: April 25, 2011
Maxine H.
4 reviews
0 helpful votes
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Love free shipping!
April 25, 2011

Love free shipping! Not easy to buy shoes without trying them on but you do your best describing them and providing customer comments. Unfortunately shoe was to snug across the top of my foot and had to return them. Will try to order something different at a later time

Date of experience: April 25, 2011
Richard X.
18 reviews
0 helpful votes
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April 24, 2011

Date of experience: April 24, 2011
Gilder W.
1 review
0 helpful votes
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April 24, 2011

Date of experience: April 24, 2011
Peter D.
10 reviews
0 helpful votes
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April 23, 2011

Date of experience: April 23, 2011
Joyce Z.
15 reviews
0 helpful votes
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I\'m not happy with the fact you can\'t speak to a live person when you have questions

Date of experience: April 23, 2011
Amy S.
20 reviews
0 helpful votes
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April 23, 2011

Date of experience: April 23, 2011