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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Bea W.
2 reviews
0 helpful votes
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July 8, 2011

Date of experience: July 7, 2011
Goldy B.
1 review
0 helpful votes
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I have Plantar Fasciitis and all I cared about was finding a sandal that had that word in the description.

Date of experience: July 7, 2011
Stephanie D.
14 reviews
0 helpful votes
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I love the Women's Drew Shoe Lori II style, so I'm pleased you carry it. I have a very wide foot and this shoe is SO comfortable and attractive.

Date of experience: July 6, 2011
David G.
15 reviews
0 helpful votes
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July 6, 2011

Date of experience: July 6, 2011
Marta K.
2 reviews
0 helpful votes
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Like the sandals
July 6, 2011

Like the sandals. The only thing I'm not crazy about is the foot contact surface, which squeaks when my foot rubs against it. Wish this was a different material. But they are comfortable and have good arch support.

Date of experience: July 6, 2011
Timothy H.
13 reviews
0 helpful votes
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July 5, 2011

Date of experience: July 5, 2011
Judy B.
19 reviews
0 helpful votes
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July 5, 2011

Date of experience: July 5, 2011
Carol R.
6 reviews
0 helpful votes
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July 5, 2011

Date of experience: July 5, 2011
David S.
8 reviews
0 helpful votes
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Fast and easy
July 5, 2011

Fast and easy

Date of experience: July 5, 2011
Angela L.
18 reviews
0 helpful votes
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July 5, 2011

Date of experience: July 5, 2011
Carolyn J.
16 reviews
0 helpful votes
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Rec'd quickly and just what I ordered
July 5, 2011

Rec'd quickly and just what I ordered.

Date of experience: July 4, 2011
Russell C.
6 reviews
0 helpful votes
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July 5, 2011

Date of experience: July 4, 2011
Connie V.
4 reviews
0 helpful votes
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Receipt of order was very timely
July 4, 2011

Receipt of order was very timely. Sizing was perfect. Shoes fit my custom orthotics perfectly. Very satisfied with entire process.

Date of experience: July 4, 2011
Christie K.
2 reviews
0 helpful votes
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July 3, 2011

Date of experience: July 3, 2011
jolene F.
1 review
0 helpful votes
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July 2, 2011

Date of experience: July 2, 2011
Virginia B.
9 reviews
0 helpful votes
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July 2, 2011

Date of experience: July 2, 2011
Melissa H.
10 reviews
0 helpful votes
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This was a great shopping experience
July 2, 2011

This was a great shopping experience. We were so pleased to be able to find these online - it saved us money on the product itself, and also the time and gas. Our order was here very quickly and we are extremely satisfied. We will definitely order again.

Date of experience: July 2, 2011
Helen K.
17 reviews
0 helpful votes
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My first time trying this brand
July 1, 2011

My first time trying this brand. Checked other websites and some didn\'t have the color I wanted. I have PPT and my feet are a major problem. Thanks for a nice website and variety of orthopaedic type footwear!
Update on 1 Jul 11--I tried calling OrthShop to ask a question as I wanted to try a half size larger while I still have the original pair I ordered. I got a recorded message saying best to leave an email. I finally decided to order the second pair (online, myself) and am awaiting delivery. I paid extra for 3 day delivery as the first time it took a week or so. My comment would be: it would be very helpful if one could speak "live" to a customer rep at this store.Thank you!

Date of experience: July 1, 2011
jfwall W.
1 review
0 helpful votes
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If you make these shoes yourself you could rework something that help to keep the shoes on your feet.thanks jw

Date of experience: July 1, 2011
Maureen Z.
1 review
0 helpful votes
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Could simplify the terms of agreement
June 30, 2011

Could simplify the terms of agreement.

Date of experience: June 30, 2011