Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

Helen K.
17 reviews
0 helpful votes
Follow Helen K.
Unfollow Helen K.
Share Review
Report Review

My first time trying this brand
July 1, 2011

My first time trying this brand. Checked other websites and some didn\'t have the color I wanted. I have PPT and my feet are a major problem. Thanks for a nice website and variety of orthopaedic type footwear!
Update on 1 Jul 11--I tried calling OrthShop to ask a question as I wanted to try a half size larger while I still have the original pair I ordered. I got a recorded message saying best to leave an email. I finally decided to order the second pair (online, myself) and am awaiting delivery. I paid extra for 3 day delivery as the first time it took a week or so. My comment would be: it would be very helpful if one could speak "live" to a customer rep at this store.Thank you!

Date of experience: July 1, 2011
jfwall W.
1 review
0 helpful votes
Follow jfwall W.
Unfollow jfwall W.
Share Review
Report Review

If you make these shoes yourself you could rework something that help to keep the shoes on your feet.thanks jw

Date of experience: July 1, 2011
Maureen Z.
1 review
0 helpful votes
Follow Maureen Z.
Unfollow Maureen Z.
Share Review
Report Review

Could simplify the terms of agreement
June 30, 2011

Could simplify the terms of agreement.

Date of experience: June 30, 2011
Eleanor G.
2 reviews
0 helpful votes
Follow Eleanor G.
Unfollow Eleanor G.
Share Review
Report Review

...
June 30, 2011

Date of experience: June 29, 2011
Larry M.
10 reviews
0 helpful votes
Follow Larry M.
Unfollow Larry M.
Share Review
Report Review

I was very satisfied with this product, so much so, I placed an order for my wife for a similar slide-in slipper.

Date of experience: June 29, 2011
Jolene M.
1 review
0 helpful votes
Follow Jolene M.
Unfollow Jolene M.
Share Review
Report Review

...
June 29, 2011

Date of experience: June 28, 2011
Karen R.
15 reviews
0 helpful votes
Follow Karen R.
Unfollow Karen R.
Share Review
Report Review

I need orthotic shoes and you seem to have good prices. We\'ll see what the first pair is like

Date of experience: June 28, 2011
Kees R.
2 reviews
0 helpful votes
Follow Kees R.
Unfollow Kees R.
Share Review
Report Review

...
June 27, 2011

Date of experience: June 27, 2011
Tracey J.
3 reviews
0 helpful votes
Follow Tracey J.
Unfollow Tracey J.
Share Review
Report Review

The shoes were way too small but I'm waiting for the replacements.

Date of experience: June 25, 2011
Angela T.
17 reviews
0 helpful votes
Follow Angela T.
Unfollow Angela T.
Share Review
Report Review

...
June 26, 2011

Date of experience: June 25, 2011
Cheryl c.
1 review
0 helpful votes
Follow Cheryl c.
Unfollow Cheryl c.
Share Review
Report Review

...
June 25, 2011

Date of experience: June 25, 2011
Claudette G.
1 review
0 helpful votes
Follow Claudette G.
Unfollow Claudette G.
Share Review
Report Review

Very pleased, have already told friends about product

Date of experience: June 25, 2011
Mark P.
12 reviews
0 helpful votes
Follow Mark P.
Unfollow Mark P.
Share Review
Report Review

Very easy
June 25, 2011

Very easy

Date of experience: June 25, 2011
Jim T.
20 reviews
0 helpful votes
Follow Jim T.
Unfollow Jim T.
Share Review
Report Review

...
June 25, 2011

Date of experience: June 25, 2011
Howard C.
2 reviews
0 helpful votes
Follow Howard C.
Unfollow Howard C.
Share Review
Report Review

...
June 24, 2011

Date of experience: June 24, 2011
Earl r.
1 review
0 helpful votes
Follow Earl r.
Unfollow Earl r.
Share Review
Report Review

Great online store.thanks
June 24, 2011

Great online store.thanks. Earl

Date of experience: June 24, 2011
Connie J.
7 reviews
0 helpful votes
Follow Connie J.
Unfollow Connie J.
Share Review
Report Review

I have needed summer sandals but have a narrow foot with a high arch. It is hopeful your shoes are what I need.

Date of experience: June 24, 2011
Maryann B.
2 reviews
0 helpful votes
Follow Maryann B.
Unfollow Maryann B.
Share Review
Report Review

New customer-so far so good
June 24, 2011

New customer-so far so good

Very satisfied-did not work the stars correctly. No complaints love the sandals.

Date of experience: June 23, 2011
Zach M.
6 reviews
0 helpful votes
Follow Zach M.
Unfollow Zach M.
Share Review
Report Review

Shoes arrived fast and are excellent
June 23, 2011

Shoes arrived fast and are excellent

Date of experience: June 23, 2011
Betty T.
14 reviews
0 helpful votes
Follow Betty T.
Unfollow Betty T.
Share Review
Report Review

Delivery of the three items I ordered was quick. The Ossur ankle brace appeared to be well designed; have not used it yet. The Valgus Night Splint for bunions was well constructed, but the velcro strap caused some chafing. The large size Silopad Gel Toe Spreader for bunions was disappointing; it was too narrow and did not spread the toes much. Overall, the products were good quality. I would buy from Orthotiicshop.com again.

Date of experience: June 22, 2011