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OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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Pleased you do an international service on a product that is now unavailable in NZ. Thanking you in advance.
The service was fast on one order, and the other is still on its way, but we were thrilled with the first lot that arrived.
A big thank you and I would recommend your company to anyone I hear of who has any problems with their feet so they can support your sales as well. Will happily log on and shop again in future.
Nothing at the present time.
This is the second pair of Spenco sandals I have purchased from the OrthoticShop and so far so good. I will continue to be a customer.
I would have appreciated more direction on how to start the ordering process
The sandals I received are just great and comfortable especially since I have wide feet. They are stylish too, I purchased the croco leather look sandal in brown. They are just great!
Shopping experience was uneventful and that's the way I like it. Straightforward and simple.
First purchase from this website. Shoe is for my daughter. Hope the sizing is correct. We may need to return for a larger size.
I had to contact Orthotics Shop because, after 8 days, I still hadn't received my order. The customer service contact was prompt and appoligized, said they would refund my shipping charge (not sure if this has happened yet). My order arrived in the next day or two. Overall, satisfied with the website and the service. Luckily, we weren't in any rush to receive the order.
Problem with different methods of payment, turned out credit card got accidentally blocked by Pay Pal
I am delighted with the new black shoes. I have them in bone color, also. These are perfect, and for me to say that about a pair of shoes, is high praise. I plan to come back again and again, for my shoe needs as your shoes are "true to fit".
Thanks for your high quality and fast service.
Adonna Bustamante
Shopping experience was excellent. Unfortunately for me, the orthotics did not correct my problem, so it looks like I'll have to see an Orthopedic doctor anyway.
I can see that if my feet rolled in, the orthotics would have been great - too bad my feet roll out.
Still, service and price and delivery were excellent.
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

