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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Zack B.
3 reviews
0 helpful votes
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Ordering was easy
November 29, 2011

Ordering was easy - would like to have a feature on the site where I could compare one model of orthotic to another.

Date of experience: November 29, 2011
Rhonda M.
3 reviews
0 helpful votes
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Great product...
November 29, 2011

Great product...unfortunately I need to return item.

Date of experience: November 28, 2011
Linda K.
14 reviews
0 helpful votes
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First time buyer
November 28, 2011

First time buyer. Order came very quickly.

Date of experience: November 28, 2011
Mae M.
1 review
0 helpful votes
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The orthaheel slippers I ordered were nice and would be more comfortable for me if the heel was wedged. I have back problems and must have the heels raised a bit. I liked the terry cloth material but felt that $59.95 was a bit expensive. Unfortunately, I had to send them back to you because they were too flat for me...but was very pleased with the service!

Date of experience: November 27, 2011
Gulbahor N.
1 review
0 helpful votes
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Order came on time, smooth transaction, thank you
November 27, 2011

Order came on time, smooth transaction, thank you

Date of experience: November 27, 2011
Victorio A.
1 review
0 helpful votes
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Completed satisfied
November 27, 2011

Completed satisfied

Date of experience: November 27, 2011
Linda M.
4 reviews
0 helpful votes
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This was great!
November 26, 2011

This was great! Need to order another pair.

Date of experience: November 26, 2011
Justine R.
2 reviews
0 helpful votes
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Quick postage even to Australia!
November 25, 2011

Quick postage even to Australia!

Date of experience: November 25, 2011
michele y.
1 review
0 helpful votes
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You offered the lowest price on my item of anyone on the internet! Thank you!

Date of experience: November 25, 2011
Lauretta T.
1 review
0 helpful votes
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I love the professional looking style which is hard to find in an orthotic shoe. This type of shoe is very expensive; however, www.orthoticshop.com had the best price I could find for the style I chose. This is the first time I have had to shop for orthotic shoes which needed to allow for custom made inserts. The inserts were trimmed to fit the shoe but it made the shoes fit very tight. It would be better to have a slightly deeper shoe with a wider toe box.

Date of experience: November 25, 2011
Theresa L.
18 reviews
0 helpful votes
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Shipping took too long
November 24, 2011

Shipping took too long

Date of experience: November 24, 2011
David S.
6 reviews
0 helpful votes
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GREAT SERVICE AND PRICE CANT GET THESE SHOES IN AUSTRALIA

Date of experience: November 23, 2011
LInda G.
1 review
0 helpful votes
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I hope this boot will work on my right foot, since it is pictured on a left foot. I need this boot asap and that is why I purchased the overight shipping.

I received the boot on time and received great service, but I will need to return the boot as it did not fit correctly.

Date of experience: November 23, 2011
Ali A.
2 reviews
0 helpful votes
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I am happy with your service and price
November 23, 2011

I am happy with your service and price.

Thanks.

Date of experience: November 22, 2011
Mary P.
11 reviews
0 helpful votes
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I am always looking for comfortable shoes for my husband. I will continue to check out your site as his needs require.\This is a Christmas present so don\'t inquire about order until after the holidays, please.

Date of experience: November 22, 2011
Cindy M.
3 reviews
0 helpful votes
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Shopping was easy and I found exactly the pair of sandals I needed to enjoy my Hawaii vacation without plantar fasciitis getting in the way!

Date of experience: November 21, 2011
Ron B.
15 reviews
0 helpful votes
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Like the free shipping and return shipping policy
November 21, 2011

Like the free shipping and return shipping policy

Date of experience: November 20, 2011
Sheri N.
4 reviews
0 helpful votes
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I purchased copper socks they are fantastic!
November 19, 2011

I purchased copper socks they are fantastic! I liked them so much that my husband tried my socks on so now I am going back on line and purchasing socks for him.

Date of experience: November 18, 2011
Richard B.
17 reviews
0 helpful votes
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Very Satisfied :)
November 18, 2011

Very Satisfied :)

Date of experience: November 18, 2011
Jeannie V.
2 reviews
0 helpful votes
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I couldn't be any happier with my experience with The Orthotic Shop! My shipment was perfect and FAST! In fact, I cannot say I've ever had an online purchase arrive faster. I will recommend orthoticshop.com to everyone.

Date of experience: November 18, 2011