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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Alice S.
7 reviews
0 helpful votes
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My order experience was very positive
December 13, 2011

My order experience was very positive. I would definitely order again.

Date of experience: December 12, 2011
Ramadel H.
1 review
0 helpful votes
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The purchase was a fairly simple, and easy process
December 12, 2011

The purchase was a fairly simple, and easy process. The delivery time was faster than the answer to the question about a tracking number. LOL... I am now standing all 9 hours of the cashier shift I work without ankle/heel pain. The Orthaheel Orthotics 3/4 length insoles have helped me a great deal... without them on my feet still hurt so I am wearing my shoes a lot more.;)Thanks.

Date of experience: December 12, 2011
Fran A.
2 reviews
0 helpful votes
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Do not use my name in any survey or in any other way, please. Do not share my email address with anyone else, please.

Date of experience: December 12, 2011
Amber R.
5 reviews
0 helpful votes
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I bought these shoes as a gift, and have not given them to the giftee yet. So it is therefore hard to give them a rating.

Date of experience: December 11, 2011
Lucy U.
3 reviews
0 helpful votes
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The slippers I chose should have been returned as they hurt my arch as soon as I put them on. I kept them because I needed them and thought as I wore them they would get better. So far, still hurt but I'm OK with everything else. It was a pleasant shopping experience.

Date of experience: December 9, 2011
JUDY F.
2 reviews
0 helpful votes
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GREAT PRICES & FREE SHIPPING IS WHAT I AM LOOKING FOR. YOU HAVE IT ALL!

Date of experience: December 9, 2011
Sheryl R.
4 reviews
0 helpful votes
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I am very satisfied with the slippers I received They have really helped my problem with in a day my pain has diminished. I only wish they would have arrived sooner. Thanks Sheryl

Date of experience: December 9, 2011
Charles M.
8 reviews
0 helpful votes
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I was pleased with Orthoticshop
December 9, 2011

I was pleased with Orthoticshop. I ordered the shoes. I liked the shoes but they were too short. I were a size 15 normally but these were too short. I would have exchanged them for a larger size but you only go to size 15. I am disappointed. Please consider adding larger sizes. People with big feet need love, too.

Date of experience: December 9, 2011
michael s.
3 reviews
0 helpful votes
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I was very pleased with the service that I received from Orthotics.com. I would definitely recommend them.

Date of experience: December 9, 2011
Jeanette H.
3 reviews
0 helpful votes
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Spenco has always been my "go-to" brand for supporting my high arches. It's been a few years since I've bought them, and I find that the ones I used to buy are apparently no longer available. The supports I selected aren't quite high enough for me, and I've had to add a little more padding. They are better than any others I've been able to find,though.

Date of experience: December 8, 2011
Porkyblue E.
1 review
0 helpful votes
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No complaints about overall shopping experience
December 7, 2011

No complaints about overall shopping experience. Would suggest adding more information on the website regarding any variations in the fit of different styles from the same brand.

Date of experience: December 7, 2011
Jim B.
16 reviews
0 helpful votes
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After reading the orthaheel.com website and how it provides relief for the common foot pains from either poor alignment or from being on the feet all day, we order a pair of men's walker shoes for our son. Our son has completely torn the legiments in his ankles and is forever uncomfortable in most shoes. However, the minute he put the orthaheel shoes on his feet, he had a permanent feeling of relief along with a huge smile! Thank you so much Orthaheel for your quick delivery and for providing the quality products that you describe on your website! We will definetely be ordering more!

Date of experience: December 6, 2011
ashleigh E.
1 review
0 helpful votes
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Sort by price didn't work so was hard to search
December 7, 2011

Sort by price didn't work so was hard to search

Date of experience: December 6, 2011
Dana S.
6 reviews
0 helpful votes
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Small sizes are hard to find thank you for having them. Thank you to Matt for his speedy response to my question. Dana Star

Date of experience: December 6, 2011
Linda G.
8 reviews
0 helpful votes
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Could not figure out your exchange procedure
December 6, 2011

Could not figure out your exchange procedure

Date of experience: December 6, 2011
roxanna m.
1 review
0 helpful votes
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I received my CrocsRx in good time
December 6, 2011

I received my CrocsRx in good time. They fit well and are just what I needed.

Date of experience: December 5, 2011
Lana W.
3 reviews
0 helpful votes
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I am pleased with the accuracy and speediness of the service.

Date of experience: December 4, 2011
Randon O.
2 reviews
0 helpful votes
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Took awhile but would order again
December 3, 2011

Took awhile but would order again.

Date of experience: December 3, 2011
Nili W.
1 review
0 helpful votes
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For some reason, it is really difficult to find a good selection of orthopaedic products in Australia, online or offline. Orthoticshop.com sold the products that I was after for reasonable prices for products and shipping. They shipped them straight away, and I got them in no time. I am very pleased with my choice, the products and the wait time. Thank you!

Date of experience: December 1, 2011
Peter S.
8 reviews
0 helpful votes
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Hope they cure my athlete\'s foot
December 1, 2011

Hope they cure my athlete\'s foot.

I ordered the garments on 13 Nov. They arrived Dec 1.

Date of experience: November 30, 2011