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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Georgia Q.
2 reviews
0 helpful votes
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My boots have a little tic sound that comes from one of them when I walk. I don't want to send them back as I love them and I'm hoping that little sound goes away with time. Warm, roomy, look good. Room to tuck in my pant legs but very neat, no slop. I highly recommend them. Might get another pair in the beige tone.

Date of experience: December 22, 2011
Ginette B.
1 review
0 helpful votes
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I was so happy with my Orthaheel slippers that I wanted to purchase as a gift for my Mom.She has received them and is very happy with them.My only complaint is; it was hard for me to reach one of your customer service representatives in a timely manner, when I needed to.

Date of experience: December 22, 2011
Eileen M.
2 reviews
0 helpful votes
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First time shopper with orthoticshop.com and very pleased
With my purchase. Have plantar fascitis for two years and
Didn;t realize there were these types of shoes that would be comfortable for me. Highly recommend this web site.

Date of experience: December 21, 2011
Wayne K.
19 reviews
0 helpful votes
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Very impressed with the fast delivery, even though I live in the middle of the Pacific Ocean.

Date of experience: December 21, 2011
Alec Z.
3 reviews
0 helpful votes
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I have bought boots and other insoles from this company and all have performed very well. Nice to have this convenience for painful conditions.

Date of experience: December 21, 2011
irene h.
1 review
0 helpful votes
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Great website and love the paypal option
December 21, 2011

Great website and love the paypal option

Date of experience: December 21, 2011
Yvette Y.
2 reviews
0 helpful votes
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Not sure if I would purchase again since I have not used the product.

Date of experience: December 20, 2011
tom P.
4 reviews
0 helpful votes
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A OK TOP NOTCH AND COULDN'T BE HAPPIER...
December 19, 2011

A OK TOP NOTCH AND COULDN'T BE HAPPIER...I HAVE AS MUCH EXTRA TIME TO WASTE AS YOU...MERRY CHRISTMAS FROM SOMEONE WITH HAPPY FEET...

Date of experience: December 19, 2011
Gail B.
4 reviews
0 helpful votes
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Expected to receive order sooner but once I contacted you, I received instant response and item was immediately shipped.

Date of experience: December 19, 2011
Pasquale M.
1 review
0 helpful votes
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Just wish these were a little cheaper
December 19, 2011

Just wish these were a little cheaper

Date of experience: December 19, 2011
Linda m.
1 review
0 helpful votes
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I was excited to find the shoes several places were out of them.

Date of experience: December 17, 2011
karen u.
1 review
0 helpful votes
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I have bought these orthodics for my son, husband and myself previously from another vendor. Orthoticshop.com offered the lowest price. I also received the product in an extremely short time.

Date of experience: December 17, 2011
Lisa A.
8 reviews
0 helpful votes
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Very quick
December 17, 2011

Very quick

Date of experience: December 16, 2011
regina r.
1 review
0 helpful votes
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What width did i order?
December 16, 2011

What width did i order? 8 wide

Date of experience: December 15, 2011
Robert W.
7 reviews
0 helpful votes
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The Cu socks are awesome!
December 16, 2011

The Cu socks are awesome!

Date of experience: December 15, 2011
Winston K.
1 review
0 helpful votes
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You have exactly what I have been looking for
December 15, 2011

You have exactly what I have been looking for.

Date of experience: December 15, 2011
Barbara R.
12 reviews
0 helpful votes
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I had excellent experience
December 14, 2011

I had excellent experience - I received the product I ordered in a timely manner.

Date of experience: December 14, 2011
Melissa K.
8 reviews
0 helpful votes
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My experience was a very positive one
December 13, 2011

My experience was a very positive one. I received my order promptly and was able to return/exchange promptly as well. I am very satisfied with my purchase, and the price was comparable to other similar products. I will purchase again and will recommend this site to friends/family.

Date of experience: December 13, 2011
kathleen l.
1 review
0 helpful votes
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I was a little confused when I received my order
December 13, 2011

I was a little confused when I received my order. I ordered 7.5 ww which is what the shoe box said. The shoes are marked 7 ww. When I tried them on they were perfect. Most comfortable shoes I have had for these problem feet. I don't know which size to order next time. Thank you for the comfort.

Date of experience: December 13, 2011
Sara F.
14 reviews
0 helpful votes
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Excellent experience
December 13, 2011

Excellent experience - I ordered from the UK and got the product delivered to our hotel in the USA. Simple!

Date of experience: December 13, 2011