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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Christine M.
2 reviews
0 helpful votes
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First time using
July 2, 2019

First time using

Date of experience: July 2, 2019
Pat s.
1 review
0 helpful votes
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Love the sandals
July 1, 2019

Love the sandals. Thanks to reviews, I ordered size smaller. Fit perfectly. Adjustable Velcro straps help fit.

Date of experience: July 1, 2019
Lisa O.
3 reviews
0 helpful votes
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Good experience buyong from this site
July 1, 2019

Good experience buyong from this site. Easy returns too!

Date of experience: July 1, 2019
Irina R.
1 review
0 helpful votes
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I really love Vionics for their comfort and good quality, and I am willing to buy more shoes. The only issue is that you have very limited options for my size (10,5 W). I can rarely find what I really like. This specific pair of shoes was exactly what I was looking for. They were quite pricy, but I used my reward and a coupon. I am overall satisfied.

Date of experience: June 30, 2019
Charlotte W.
1 review
0 helpful votes
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Quickly
June 28, 2019

Quickly

Date of experience: June 28, 2019
Marilee C.
1 review
0 helpful votes
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Quick and easy
June 28, 2019

Quick and easy.
I was glad to be able to get a 10 Narrow shoe. They are hard to come by.

Date of experience: June 28, 2019
Happy C.
5 reviews
0 helpful votes
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Great website, easy to navigate
June 27, 2019

Great website, easy to navigate.

Date of experience: June 26, 2019
Nancy H.
1 review
0 helpful votes
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Product quality was excellent, fits great, and it arrived more quickly than I anticipated.

Date of experience: June 26, 2019
Kathie A.
1 review
0 helpful votes
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The site and delivery time were very good, but I was very disappointed with the shoes and want to return them for a refund. They have no added comfort or support, only a plain insole. Please tell me how to return them. Thank you

Date of experience: June 25, 2019
yesenia Y.
1 review
0 helpful votes
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Great product for hard to find type of shoes
June 26, 2019

Great product for hard to find type of shoes.

Date of experience: June 25, 2019
Nancy H.
1 review
0 helpful votes
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Great selection and price
June 25, 2019

Great selection and price

Date of experience: June 25, 2019
Deborah F.
1 review
0 helpful votes
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Quick search with all I was looking for, and affordable.

Date of experience: June 24, 2019
Carolyn F.
4 reviews
0 helpful votes
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Love the color and they fit really good
June 24, 2019

Love the color and they fit really good

Date of experience: June 24, 2019
John W.
1 review
0 helpful votes
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Well designed web site, seamless integration with my Amazon account / payment etc.

Date of experience: June 24, 2019
Terri R.
2 reviews
0 helpful votes
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Website is easy to navigate and i found the product i wanted quickly

Date of experience: June 24, 2019
Karen T.
1 review
0 helpful votes
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I like the sandals that I ordered but I'm not satisfied with them as the first pair that I ordered. I thought that I would like them better than the first pair but I don't. How can I return them because they don't fit like I am used to. I want to go back to the first pair that I ordered. Can you help me?

Date of experience: June 21, 2019
Dottie S.
1 review
0 helpful votes
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I have a lot of issues with my feet and had to have a plantar fasciitis release to help. Finding slippers to support my arches and give me some cushioning for comfort was difficult. However, I have only had your slippers for about a month and they are helping me with my pain level when walking and standing in the house. I like that the heal is slightly raised and has a definite cradle for the heal. The only slight disappointment was that I had hoped for a more cushioned felling or gel insert under the furry lining. This is a comfortable slipper and I would recommend it to friends.

Date of experience: June 21, 2019
susan n.
1 review
0 helpful votes
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Easy online shopping, and coupon code was nice!

Date of experience: June 20, 2019
Susan L.
2 reviews
0 helpful votes
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Overall it was fine
June 20, 2019

Overall it was fine. I ordered three pair of sneakers knowing that I would return at least two pair. The problem is that one pair that I want to return came without a packing slip. Now I'm looking online for how to return them.

Date of experience: June 19, 2019
Susan Z.
2 reviews
0 helpful votes
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Very fast service
June 20, 2019

Very fast service. Love the products I have received.

Date of experience: June 19, 2019