Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
We monitor reviews for authenticity
Great, enjoyable shopping!
No comment
Good
Wonderful shopping experience
Overall satisfied
First time shopping here! I am impressed with their wonderful customer service, and will definitely shop here again. While the quality of my sandals were excellent, the fit was not. It took one simple phone call, and I received an immediate refund and even free return postage. That's the way to run a company.
The shoes are comfortable, but next time I will look for a pair of shoes with more slip resistance.
Great product at a good price
I love the sandals. I took them on a trip to NYC and walked many miles a day. They are very comfortable. Delivery was quick and checkout was a snap.
I recommend this company and their product.
I tried to order a different pair and the site threw me out
Site and shopping experience was great. The particular product I purchased isn't as comfortable as similar products from other brands. That's not to say these were flawed but I think my feet just respond better to some of the other brands that tout themselves as comfortable. They actually are whereas these are not so much. But the shopping experience was great. FedEx delivery. No complaints.
Cheaper, easy and the shipping information. Because the post office made a mistake and the shipping information I had help me get my package.
I love the slippers. They are great
I have nothing to add
Order procedure was quick and efficient. Was unhappy with spiel about extra 10% discount t and then was ignored with excuses of why it was not granted. Delivery time was very quick. Would recommend that procedure to obtain discount be more clearly explained so it can be used by customer.
I liked everything but the price.
Love the shoes! Very prompt on delivery!
Not all sizes and colors available. Would like to see shoes in narrow sizes.
First time using
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

