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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Joseph G.
1 review
0 helpful votes
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Great, enjoyable shopping!
July 28, 2019

Great, enjoyable shopping!

Date of experience: July 28, 2019
Leonard R.
1 review
0 helpful votes
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No comment
July 28, 2019

No comment

Date of experience: July 28, 2019
Thomas W.
2 reviews
0 helpful votes
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Good
July 27, 2019

Good

Date of experience: July 27, 2019
Christopher L.
3 reviews
0 helpful votes
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Wonderful shopping experience
July 22, 2019

Wonderful shopping experience

Date of experience: July 22, 2019
Paul L.
1 review
0 helpful votes
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Overall satisfied
July 22, 2019

Overall satisfied

Date of experience: July 22, 2019
Lawrence L.
1 review
0 helpful votes
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First time shopping here!
July 21, 2019

First time shopping here! I am impressed with their wonderful customer service, and will definitely shop here again. While the quality of my sandals were excellent, the fit was not. It took one simple phone call, and I received an immediate refund and even free return postage. That's the way to run a company.

Date of experience: July 20, 2019
Robert S.
1 review
0 helpful votes
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The shoes are comfortable, but next time I will look for a pair of shoes with more slip resistance.

Date of experience: July 18, 2019
RJ O.
1 review
0 helpful votes
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Great product at a good price
July 17, 2019

Great product at a good price

Date of experience: July 17, 2019
Vicki A.
2 reviews
0 helpful votes
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I love the sandals
July 17, 2019

I love the sandals. I took them on a trip to NYC and walked many miles a day. They are very comfortable. Delivery was quick and checkout was a snap.

Date of experience: July 17, 2019
Tammy A.
1 review
0 helpful votes
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I recommend this company and their product
July 16, 2019

I recommend this company and their product.

Date of experience: July 16, 2019
Norma c.
1 review
0 helpful votes
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I tried to order a different pair and the site threw me out

Date of experience: July 16, 2019
Timothy O.
1 review
0 helpful votes
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Site and shopping experience was great
July 15, 2019

Site and shopping experience was great. The particular product I purchased isn't as comfortable as similar products from other brands. That's not to say these were flawed but I think my feet just respond better to some of the other brands that tout themselves as comfortable. They actually are whereas these are not so much. But the shopping experience was great. FedEx delivery. No complaints.

Date of experience: July 15, 2019
Mary S.
1 review
0 helpful votes
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Cheaper, easy and the shipping information
July 12, 2019

Cheaper, easy and the shipping information. Because the post office made a mistake and the shipping information I had help me get my package.

Date of experience: July 12, 2019
Bonny H.
1 review
0 helpful votes
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I love the slippers
July 10, 2019

I love the slippers. They are great

Date of experience: July 10, 2019
Dianne L.
1 review
0 helpful votes
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I have nothing to add
July 10, 2019

I have nothing to add

Date of experience: July 10, 2019
william W.
2 reviews
0 helpful votes
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Order procedure was quick and efficient
July 9, 2019

Order procedure was quick and efficient. Was unhappy with spiel about extra 10% discount t and then was ignored with excuses of why it was not granted. Delivery time was very quick. Would recommend that procedure to obtain discount be more clearly explained so it can be used by customer.

Date of experience: July 8, 2019
Mary L.
1 review
0 helpful votes
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I liked everything but the price
July 9, 2019

I liked everything but the price.

Date of experience: July 8, 2019
Ruth A.
1 review
0 helpful votes
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Love the shoes!
July 8, 2019

Love the shoes! Very prompt on delivery!

Date of experience: July 8, 2019
Nancy S.
1 review
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Not all sizes and colors available
July 3, 2019

Not all sizes and colors available. Would like to see shoes in narrow sizes.

Date of experience: July 3, 2019
Christine M.
2 reviews
0 helpful votes
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First time using
July 2, 2019

First time using

Date of experience: July 2, 2019