Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

RONNIE L.
1 review
0 helpful votes
Follow RONNIE L.
Unfollow RONNIE L.
Share Review
Report Review

My podiatrist recommended orthotics for my heal pain and flat feet. They have really helped.

Date of experience: May 13, 2012
Cynthia C.
13 reviews
0 helpful votes
Follow Cynthia C.
Unfollow Cynthia C.
Share Review
Report Review

Great price on a wonderful product
May 13, 2012

Great price on a wonderful product. So comfortable and perfect for all of my shoes. I ordered extras for some of my family members, they love them too!

Date of experience: May 13, 2012
Elizabeth E.
7 reviews
0 helpful votes
Follow Elizabeth E.
Unfollow Elizabeth E.
Share Review
Report Review

The brace is considerably shorter than my australian size 7 shoe. Matt did the conversion, bu my toes dangle over the top, with the result that they still drag when I walk. There is no point in my paying postage for return of this brace and delivery of a longer brace as it would then become a very expensive exercise, but thanks for the prompt delivery anyway.
Regards Elizabeth

Date of experience: May 12, 2012
Ashlee K.
3 reviews
0 helpful votes
Follow Ashlee K.
Unfollow Ashlee K.
Share Review
Report Review

My only concern was the ease and speed of shipping.:)

--after receiving it my worries were wiped away! Very fast!

Date of experience: May 12, 2012
pascual b.
1 review
0 helpful votes
Follow pascual b.
Unfollow pascual b.
Share Review
Report Review

Chat help got quickly
May 12, 2012

Chat help got quickly

Date of experience: May 12, 2012
Remy H.
1 review
0 helpful votes
Follow Remy H.
Unfollow Remy H.
Share Review
Report Review

Yours was the only site to give me the ACTUAL size of the orthotic insert, not just the corresponding shoe size. This made it easy to conform to the doctor's order for the insert size needed.

Date of experience: May 12, 2012
Shanta K.
1 review
0 helpful votes
Follow Shanta K.
Unfollow Shanta K.
Share Review
Report Review

Shopping experience was great!
May 12, 2012

Shopping experience was great! Slippers are awesome! I have really bad flat feet and most house shoes/slippers don't give me adequate support or comfort. Thanks Orthaheel for making a very good product.

Date of experience: May 12, 2012
julie g.
1 review
0 helpful votes
Follow julie g.
Unfollow julie g.
Share Review
Report Review

Like the google and paypal checkout
May 11, 2012

Like the google and paypal checkout

Date of experience: May 11, 2012
patty D.
1 review
0 helpful votes
Follow patty D.
Unfollow patty D.
Share Review
Report Review

I love the sandals and will shop on the site again

Date of experience: May 10, 2012
Cynthia H.
11 reviews
0 helpful votes
Follow Cynthia H.
Unfollow Cynthia H.
Share Review
Report Review

Tennis shoes would be nice
May 10, 2012

Tennis shoes would be nice.

It seems that the size 9 Spira shoes I received recently (May ****) are slightly smaller than the size 9 shoes I purchased a year ago.

Date of experience: May 10, 2012
Karen M.
8 reviews
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

We love these shoes!
May 9, 2012

We love these shoes! They fit perfectly over my daughter's DAFO's.

Date of experience: May 9, 2012
Graham M.
4 reviews
0 helpful votes
Follow Graham M.
Unfollow Graham M.
Share Review
Report Review

Thank you
May 9, 2012

Thank you. Attention to detail, security, promptness and efficiency of service all first class and The missus loves the sandals and is parading around in them even as I type. Will be happy to use your services again.

Date of experience: May 8, 2012
Nancy P.
7 reviews
0 helpful votes
Follow Nancy P.
Unfollow Nancy P.
Share Review
Report Review

I was very surpised at the lightning fast shipping and the quick response to add the size I forgot to include! SAince my order I have recommended your site to several friends! Thanks for a great job!

Date of experience: May 8, 2012
Linda W.
4 reviews
0 helpful votes
Follow Linda W.
Unfollow Linda W.
Share Review
Report Review

Fast transaction, helpful and informative site regarding orthotic shoes, Thanks!

Date of experience: May 7, 2012
Barbara B.
3 reviews
0 helpful votes
Follow Barbara B.
Unfollow Barbara B.
Share Review
Report Review

The sandals are very pretty
May 7, 2012

The sandals are very pretty. I have VERY flat feet and do wear orthotics in my shoes. This sandal has a bit of a higher arch than I am used to, but I will try them and see if they will work for me. Suggestions are to wear them for an hour or two a day and slowly increase wear time, which I will try.

Date of experience: May 7, 2012
Susan P.
9 reviews
0 helpful votes
Follow Susan P.
Unfollow Susan P.
Share Review
Report Review

Very easy ordering and the delivery was very fast.

Date of experience: May 7, 2012
Mike V.
19 reviews
0 helpful votes
Follow Mike V.
Unfollow Mike V.
Share Review
Report Review

Good fast goood
May 5, 2012

Good fast goood

Date of experience: May 5, 2012
jeanne g.
1 review
0 helpful votes
Follow jeanne g.
Unfollow jeanne g.
Share Review
Report Review

Found you by accident online--great price and free shipping. Love it! Plus, my item came fast and in good order, though the insert's box WAS crushed in the mailer. They are comfortable, in fine condition and I will buy again.

Date of experience: May 5, 2012
Mary A.
6 reviews
0 helpful votes
Follow Mary A.
Unfollow Mary A.
Share Review
Report Review

Best prices, site easy to use
May 4, 2012

Best prices, site easy to use. Good selection.

Date of experience: May 4, 2012
John M.
6 reviews
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Great price and easy check out...
May 4, 2012

Great price and easy check out...

Date of experience: May 4, 2012