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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Debborah C.
1 review
0 helpful votes
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Order conformation takes you to survey and you end up wasting time doing something you don't want to take.

Date of experience: May 3, 2012
Marqueda R.
1 review
0 helpful votes
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Excellent experience!
May 3, 2012

Excellent experience!

Date of experience: May 3, 2012
Carolyn W.
4 reviews
0 helpful votes
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The shoes are great and delivery was very fast!

Date of experience: May 2, 2012
Jason M.
10 reviews
0 helpful votes
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Thank you for quick, seamless experience
May 2, 2012

Thank you for quick, seamless experience.

Date of experience: May 2, 2012
Sandy S.
2 reviews
0 helpful votes
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I'm very pleased with the shoes I ordered
May 2, 2012

I'm very pleased with the shoes I ordered. Received them timely, they fit well & I've recommended them to others. Great dealing with Orthoticshop. Thanks, Sandy

Date of experience: May 1, 2012
John C.
20 reviews
0 helpful votes
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Delivered today although waited all day yesterday because tracking said it would be delivered yesterday.

Date of experience: May 1, 2012
Susan G.
8 reviews
0 helpful votes
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I\'ve just had trouble on how to return but that was my fault as I never listened to all of the message as I tried to do it on the computer.

Date of experience: May 1, 2012
Nancy F.
8 reviews
0 helpful votes
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The sandals were delivered very quickly and seemed nice but did not fit me properly. The strap across the instep was too tight. I will be returning them.

Date of experience: May 1, 2012
Luvenia K.
1 review
0 helpful votes
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I was amazed how fast order was recieved
May 1, 2012

I was amazed how fast order was recieved.

Date of experience: April 30, 2012
Verne U.
1 review
0 helpful votes
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The price is great!
May 1, 2012

The price is great! I can't believe how fast they were delivered! These are the best shoes I've ever gotten for using around the house and pool!

Date of experience: April 30, 2012
Barbara J.
7 reviews
0 helpful votes
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Thanks for the no hassle ordering process
April 30, 2012

Thanks for the no hassle ordering process.

I really like the shoes and will most likely return for the red and pewter colors this fall.Thedy are very comfortable.

Date of experience: April 30, 2012
Faye H.
2 reviews
0 helpful votes
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So far so good
April 30, 2012

So far so good

Date of experience: April 30, 2012
deb O.
2 reviews
0 helpful votes
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Easy site and love the free shipping
April 29, 2012

Easy site and love the free shipping

Date of experience: April 29, 2012
Nancy S.
4 reviews
0 helpful votes
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This is my first visit to this site
April 29, 2012

This is my first visit to this site. If it turns out that mostly not having my size in stock is an anomaly, I will gladly boost the rating.

Date of experience: April 29, 2012
Corinne R.
3 reviews
0 helpful votes
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Love the orthotic sandals you offer
April 28, 2012

Love the orthotic sandals you offer. Please add more.

Date of experience: April 28, 2012
Erin V.
3 reviews
0 helpful votes
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I am looking forward to receiving my new shoes
April 28, 2012

I am looking forward to receiving my new shoes. The site was very easy. I have never ordered from here before and was very impressed. I found exactly what I was looking for and ordered them in less than 5 minutes. Great site.

Date of experience: April 28, 2012
Leah G.
5 reviews
0 helpful votes
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This was a wonderful shopping experience
April 27, 2012

This was a wonderful shopping experience. I chose you because it was no problem to shop here using my international pay pal account. Thank you for your service. I am looking forward to receiving my new sandals FAST as possible.

Upon receiving my new sandals I immediately put them on and wore them. With in a few days I felt the difference in my back and neck areas. I am a very happy person!

Date of experience: April 27, 2012
Patricia T.
4 reviews
0 helpful votes
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The shoes were cute and fit in terms of having room for my feet. I ended up with pain in my foot when I wore them, probably from some idiosyncratic characteristic of my feet. I was sorry to send them back.

Date of experience: April 27, 2012
paula t.
1 review
0 helpful votes
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I ordered PowerStep Pinnacle orthotics and received them several days later. For my foot issues (high arch, plantar faciitis), it's the best insert. The price was unbeatable...literally...I paid nearly twice as much for this same product at a local shoe store. I will order again from this company.

Date of experience: April 27, 2012
Ray T.
17 reviews
0 helpful votes
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I tried to place this order with another company; It was so confusing that I did not trust them so I came to I am glad I did.

Date of experience: April 26, 2012