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OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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My entire shopping experience was seamless. It was easy to navigate the site and check out. My item was delivered in a timely manner and my order was accurate. No complaints - I would definitely order from here again!
Wonderful...Thank You,
Great Service
Very pleased with service and product.
I found it hard to access this site initially. I had originally placed an order (which I did get) through Amazon.com to the Orthotic Shop. When I tried to go through Amazon again to do a second (new) order, I was rejected at the checkout because my address was a box number and I couldn\'t access a place to indicate International Shipping. Because I had put this site (www.orthoticshop.com on "my Favourites" I was able to get here and find the Slippers and register to place this order. It has taken a couple hours to get this done. NEW COMMENT: /// MY SECOND ORDER TOOK A BIT LONGER IN COMING THAN THE ESTIMATED TIME OF DELIVERY; HOWEVER, OVERALL I AM VERY SATISFIED WITH THE SERVICE AND THE PRODUCT THE GEMMA SLIPPERS ARE A GOOD FIT AND AS COMFORTABLE AS THE FIRST PAIR. I AM NOW WAITING FOR A THIRD PAIR ORDERED ON APRIL 12th. I appreciate the courtesy and timely responses I have had whenever I have contacted The Orthotic Shop's Customer's Service either by phone or e-mail or at the www.com site.
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I will definately use orthoticshop.com for my next set of inserts. Previously I only purchased them from my podiatrist, at nearly twice the price. I received the order within a couple days.
I\'ve been buying from Keeping Pace for years for my daughter. Glad they have an online option! It\'s a pain to adhere to their schedule when they wil answer the phone! Keeping Pace gave me your site as an option to buy their products online. Thanks!
Easy to order and arrived in a timely manner. The shoes were exactly as advertised... the sandals to need to be broken in on the over the toe area.
I didnt have to register and make up a password ---I was able to type in all billing and shipping info and place my order with ease
I will have to wear the inserts to see if they work. Hoefully they will.
Although, I found it difficult to find information as to shipping time, method, etc. in the end, the items were in stock and arrived on time. I am likely to shop here again. Length of time to fulfillment of the order was essential. You did so. Thanks.
Thank you for the quick delivery, and easy shopping experience.
Great selection and shipping.
QFrom the date I ordered my shoes, until the date I received them was approximately 7 weeks. I think that was too long to have paid for an item and I wasn't sure I was ever going to receive them.
I am generally not comfortable with shopping for shoes without being able to try them on. However, because supportive shoes are not readily available in stores, I tried your catalog. I was very pleased with the quality and comfort of your shoes. I will not hesitate to order again because you are easy to correspond with and your shipping is timely.
Service was great, canadian postal delivery was slow. Thanks
Need more variety and more sizes in stock. I cannot wear thongs or sandles and there are very few choices in tie or slipon styles
So far, so good. Hoping they work as well as they appear to on the website.
Overall I'm very happy with the foot-up cuff & shoe insert, and the under-foot piece for slippers. Have already sent the link to your website to friends. Thank you!
These insoles are a good idea but not good on shoes you can't put under the shoe sole to hold them in place. Also having trouble using them as my 2 yr olds feet are puffy on top so add these to the shoe and I have trouble fitting her foot in. Not giving up trying different shoes.
This is the first time I have ordered from you and I was very pleased. I ordered a foot brace for my Dad and I received it in very short time. The price was comparable with other places that I looked into. It was exactly like the picture and my Dad is now wearing it and it is helping with his walking. He says it is comfortable and he is happy with it. Thank You.
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

