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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,408 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, fast delivery and arch support. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Erika C.
3 reviews
0 helpful votes
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These insoles are a good idea but not good on shoes you can't put under the shoe sole to hold them in place. Also having trouble using them as my 2 yr olds feet are puffy on top so add these to the shoe and I have trouble fitting her foot in. Not giving up trying different shoes.

Date of experience: March 19, 2012
Barb S.
3 reviews
0 helpful votes
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This is the first time I have ordered from you and I was very pleased. I ordered a foot brace for my Dad and I received it in very short time. The price was comparable with other places that I looked into. It was exactly like the picture and my Dad is now wearing it and it is helping with his walking. He says it is comfortable and he is happy with it. Thank You.

Date of experience: March 18, 2012
Faye C.
1 review
0 helpful votes
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I really like alot of the prices, but i don't like the shipping charge i had to pay to return shoes that were to small.

Date of experience: March 17, 2012
Mary G.
5 reviews
0 helpful votes
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Product was first class
March 17, 2012

Product was first class.

Date of experience: March 17, 2012
Tina D.
7 reviews
0 helpful votes
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Found what I needed!
March 17, 2012

Found what I needed! Very much liked how I could search your site for what would be best for heel spurs and plantar fasciatis.

Date of experience: March 17, 2012
Andrea E.
14 reviews
0 helpful votes
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Great prices and fast delivery
March 17, 2012

Great prices and fast delivery

Date of experience: March 16, 2012
R M.
6 reviews
0 helpful votes
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Excellent prices!
March 16, 2012

Excellent prices!

Date of experience: March 16, 2012
Jodie H.
2 reviews
0 helpful votes
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Great product, a little pricey!
March 15, 2012

Great product, a little pricey!

Date of experience: March 15, 2012
Carolina N.
1 review
0 helpful votes
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I was pleasantly surprised to find that my order shipped rather quickly and everything was exactly what I expected to find. Because of this, I actually placed a second order with Orthotic Shop immediately upon receiving my first order.

Thanks Orthotic Shop, great job.

Date of experience: March 14, 2012
Fran F.
4 reviews
0 helpful votes
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Easy to use website and good prices
March 14, 2012

Easy to use website and good prices

Date of experience: March 14, 2012
Beth M.
3 reviews
0 helpful votes
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One child's Arch Angels are dimpling at the medial arch... is this normal? Has anyone else had difficulty with this?

Date of experience: March 13, 2012
doris t.
1 review
0 helpful votes
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THE SHOES SELECTED WERE ADVERTISED TO BE GOOD FOR HAMMERTOES, ETC., BUT THEY WERE NO BETTER THAN ANY OTHER SHOES WE'VE TRIED. THEREFORE, THEY ARE BEING RETURNED FOR REFUND. APPRECIATED THE ABILITY TO PRINT THE PREPAID LABEL FROM YOUR WEBSITE.

Date of experience: March 13, 2012
Marlene Z.
1 review
0 helpful votes
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The product is for our son we first ordered close to two years ago and thought that he would order the product him self this is mothers dream I can no longer take the odor I know the product does what you claim. Thank you

Date of experience: March 12, 2012
jerrylee R.
1 review
0 helpful votes
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Would like to see more choices
March 11, 2012

Would like to see more choices

Date of experience: March 11, 2012
Opal C.
1 review
0 helpful votes
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Great!
March 10, 2012

Great! Good product, excellent service.

Date of experience: March 10, 2012
Lori K.
7 reviews
0 helpful votes
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Great selection, quick shipping, no hassle transaction. The shoes were actually cuter than the photo!

Date of experience: March 9, 2012
Jane M.
7 reviews
0 helpful votes
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Great to see PW Minor's Cassie here!
March 8, 2012

Great to see PW Minor's Cassie here! It's not an easy shoe to find online in my size, so thank you!

Date of experience: March 8, 2012
Stephanie A.
10 reviews
0 helpful votes
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Very happy with the service
March 8, 2012

Very happy with the service.

Date of experience: March 8, 2012
julia t.
1 review
0 helpful votes
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Because of my foot requirements I would have liked to talk to a specialist instead of ordering with limited information.

Date of experience: March 7, 2012
M C.
7 reviews
0 helpful votes
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Easy ordering
March 7, 2012

Easy ordering - great price - and received the shoes promptly. I would use them again.

Date of experience: March 7, 2012