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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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JoAnn P.
2 reviews
0 helpful votes
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It took 8 days for the priority post delivery
June 29, 2012

It took 8 days for the priority post delivery. I'm not sure if this is normal or overly long. I am happy with the product I received.

Date of experience: June 29, 2012
m g.
1 review
0 helpful votes
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The shopping experience was fine it is the product I was dissatisfied with. I returned the order yesterday and am waiting on my refund.

Date of experience: June 28, 2012
Janet M.
7 reviews
0 helpful votes
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I am ordering these for my husband
June 28, 2012

I am ordering these for my husband. I purchased two pair of these a few months ago and they are fabulous. We were disposing of our shoes way before they were worn out. Now we can just replace the insoles when they wear out, which, incidentally, mine show no wear thus far. They are fabulous!

Date of experience: June 28, 2012
Belinda K.
2 reviews
0 helpful votes
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Loved the quick, helpful feedback of support and the fantastic pictures of the products! Love that they'll send direct to China for me also - all very efficient. Cheers!

Date of experience: June 26, 2012
Steve K.
8 reviews
0 helpful votes
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The satisfaction rating is not really accurate at this time since I have not had much time to test the Spira sneakers yet.

Date of experience: June 24, 2012
Linda Y.
24 reviews
0 helpful votes
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So happy to find KIDS orthotic inserts!
June 24, 2012

So happy to find KIDS orthotic inserts! Thank you! :)

Date of experience: June 24, 2012
mark G.
1 review
0 helpful votes
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Very pleased, and after a few days my feet are feeling much better. It is good to be able to walk almost pain free!

Date of experience: June 24, 2012
Becky C.
6 reviews
0 helpful votes
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I'll be returning the sandals only because due to the shape of my feet, they weren't comfortable. I'm looking at other styles by Orthoheel to purchase in place of these.

Date of experience: June 24, 2012
Pete U.
4 reviews
0 helpful votes
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I suffer from a Morton's neuroma, and I went to a podiatrist who said I should wear these shoes. I wore them for a day and my foot was killing me... Seems like I may have wasted $**...

Date of experience: June 22, 2012
Suzanne F.
5 reviews
0 helpful votes
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Great product, price, and service...
June 22, 2012

Great product, price, and service... very happy!

Date of experience: June 22, 2012
paul L.
2 reviews
0 helpful votes
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Great website
June 22, 2012

Great website

Date of experience: June 21, 2012
Amanda H.
6 reviews
0 helpful votes
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Fast efficient service, especially for an international transaction.

Date of experience: June 21, 2012
Jackie Y.
4 reviews
0 helpful votes
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1) I had to go to other sites for MORE pictures - one side shot is not enough. 2) I have a PO Box for safety, I don\'t like shipping options - UPS throws pkgs on front porch in full view of the street/passing people. 3) many of your products have a rating, but when I look, no reviews.\n\nBecause you have free exchange shipping - I\'ll try the shoe, but I hate to order stuff when I don\'t know if it\'s going to work out via reviews and multiple pictures! Check out zappos. They are shoe retailers! Shoes from every angle, VIDEO\'s, enough information to make good decisions I know I won\'t have to exchange/return later.

Date of experience: June 21, 2012
ed F.
2 reviews
0 helpful votes
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How bout some discounts or coupons?
June 20, 2012

How bout some discounts or coupons?

Date of experience: June 20, 2012
Joseph C.
8 reviews
0 helpful votes
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My daughter loves it!
June 20, 2012

My daughter loves it! She can now walk 100 percent better than any of the past 24-plus years since her accident.

Date of experience: June 20, 2012
Bruce L.
7 reviews
0 helpful votes
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These sandals are extremely comfy
June 19, 2012

These sandals are extremely comfy
I work on the average 55 hrs a week...so my feet need these

Date of experience: June 19, 2012
joy s.
2 reviews
0 helpful votes
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Hard to find sizes at great price
June 18, 2012

Hard to find sizes at great price

Date of experience: June 18, 2012
Reginamary R.
1 review
0 helpful votes
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Excellent service, product exactly as described.

Date of experience: June 18, 2012
Deb Z.
6 reviews
0 helpful votes
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I was extremely happy with the speed of delivery and the product.

Date of experience: June 18, 2012
Norma L.
2 reviews
0 helpful votes
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This was my second order
June 17, 2012

This was my second order. I continue to be surprised at how quickly my orders have been filled. Great service.

Date of experience: June 17, 2012