Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
We monitor reviews for authenticity
I love the free shipping. The site was easy to use.
The shoes I ordered are wonderful. I can stand for hours without my feet hurting.Thank-you for such fast and reliable service! I will be using you again and referring you to my friends!
Great service. Order was received very quickly.
Shipping choice regular vs ground was confusing when I called she said it was the same...better explanation on the site would be great. I returned for size exchange...hope that goes as well as my first order did! Thanks!
Ordering and receiving the shipment was so easy and fast!
Great experience. The website was easy to navigate, prices were comparable and delivery was quick. Best of all was free shipping and free return shipping. I was nervous about buying shoes online, especially since I have foot problems. This made my decision easy to at least give the shoes a try. Glad I did!
Easy system to use and very good products
I chose the PayPal option and had to press the "confirm order" button twice before I got a confirmation page. I was unsure whether I was charged twice or just once for the order but the confirmation page indicates I was charged only once.
Sandals immediately started to blister my toes and I had to stop wearing them forever.
Shoes OK. I've had better
I was very happy with my order. I Will order more when stock becomes available.
Great service. Coupons and sale notifications would be excellent! The shoes are awesome! I will purchase from you again. Thank you.
Great selection of orthaheels!
The delivery was fast and accurate. Thanks, I will be back in the future.
My husband was looking for new work boots. He was having trouble finding them in the size he needed and the color he wanted. We found them at www.orthoticshop.com!
A lot of spenco products i wanted to buy were out of stock.
Thank you very much for very fast delivery. I like the boot.
Very pleased with the product so far. After doing alot of research on my condition this deveice operates as advertised. It seemed logical to me and I'm glad I took the time to investigate it and other products out there. Thank You
Great service, price and quality! Saved me $*** from what my podiatrist quoted for the very same style pneumatic walking boot! Very pleased I found your company!
Appreciate the great customer service.
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

