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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Sherrie W.
3 reviews
0 helpful votes
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I love the free shipping
September 8, 2012

I love the free shipping. The site was easy to use.

Date of experience: September 7, 2012
Trish L.
3 reviews
0 helpful votes
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The shoes I ordered are wonderful
September 8, 2012

The shoes I ordered are wonderful. I can stand for hours without my feet hurting.Thank-you for such fast and reliable service! I will be using you again and referring you to my friends!

Date of experience: September 7, 2012
Scott T.
8 reviews
0 helpful votes
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Great service
September 7, 2012

Great service. Order was received very quickly.

Date of experience: September 7, 2012
Beth H.
2 reviews
0 helpful votes
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Shipping choice regular vs ground was confusing when I called she said it was the same...better explanation on the site would be great. I returned for size exchange...hope that goes as well as my first order did! Thanks!

Date of experience: September 7, 2012
Kristen H.
2 reviews
0 helpful votes
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Ordering and receiving the shipment was so easy and fast!

Date of experience: September 4, 2012
Anke S.
1 review
0 helpful votes
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Great experience
September 4, 2012

Great experience. The website was easy to navigate, prices were comparable and delivery was quick. Best of all was free shipping and free return shipping. I was nervous about buying shoes online, especially since I have foot problems. This made my decision easy to at least give the shoes a try. Glad I did!

Date of experience: September 4, 2012
Carl W.
7 reviews
0 helpful votes
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Easy system to use and very good products
September 4, 2012

Easy system to use and very good products

Date of experience: September 4, 2012
Olga M.
2 reviews
0 helpful votes
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I chose the PayPal option and had to press the "confirm order" button twice before I got a confirmation page. I was unsure whether I was charged twice or just once for the order but the confirmation page indicates I was charged only once.

Date of experience: September 2, 2012
Frank C.
7 reviews
0 helpful votes
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Sandals immediately started to blister my toes and I had to stop wearing them forever.

Date of experience: September 2, 2012
John C.
15 reviews
0 helpful votes
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Shoes OK
September 1, 2012

Shoes OK. I've had better

Date of experience: September 1, 2012
Kim B.
5 reviews
0 helpful votes
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I was very happy with my order
August 31, 2012

I was very happy with my order. I Will order more when stock becomes available.

Date of experience: August 30, 2012
LIsa E.
1 review
0 helpful votes
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Great service
August 30, 2012

Great service. Coupons and sale notifications would be excellent! The shoes are awesome! I will purchase from you again. Thank you.

Date of experience: August 30, 2012
Shirley H.
8 reviews
0 helpful votes
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Great selection of orthaheels!
August 30, 2012

Great selection of orthaheels!

Date of experience: August 29, 2012
Ron R.
18 reviews
0 helpful votes
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The delivery was fast and accurate
August 29, 2012

The delivery was fast and accurate. Thanks, I will be back in the future.

Date of experience: August 29, 2012
Meredith S.
2 reviews
0 helpful votes
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My husband was looking for new work boots
August 29, 2012

My husband was looking for new work boots. He was having trouble finding them in the size he needed and the color he wanted. We found them at www.orthoticshop.com!

Date of experience: August 29, 2012
suzy g.
1 review
0 helpful votes
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A lot of spenco products i wanted to buy were out of stock.

Date of experience: August 28, 2012
Teresa M.
10 reviews
0 helpful votes
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Thank you very much for very fast delivery
August 28, 2012

Thank you very much for very fast delivery. I like the boot.

Date of experience: August 28, 2012
brian c.
1 review
0 helpful votes
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Very pleased with the product so far
August 28, 2012

Very pleased with the product so far. After doing alot of research on my condition this deveice operates as advertised. It seemed logical to me and I'm glad I took the time to investigate it and other products out there. Thank You

Date of experience: August 27, 2012
Marnece S.
1 review
0 helpful votes
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Great service, price and quality!
August 27, 2012

Great service, price and quality! Saved me $*** from what my podiatrist quoted for the very same style pneumatic walking boot! Very pleased I found your company!

Date of experience: August 27, 2012
Jane M.
2 reviews
0 helpful votes
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Appreciate the great customer service
August 27, 2012

Appreciate the great customer service.

Date of experience: August 27, 2012