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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,412 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Chong K.
1 review
0 helpful votes
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It my 1st time here,but this site kinda makes you feels at home,comfortable to shop here...
The pair of sandals came in correct sizing!(Some site gives the size but came in another size but still state the actual I have ordered)...I love the sandal already...!Im thinking of getting another pair for my kid...

Date of experience: November 27, 2012
Gloria M.
18 reviews
0 helpful votes
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I appreciated the effort of the staff in ensuring I received the shoes ordered in a timely manner.

Date of experience: November 26, 2012
Nancy P.
6 reviews
0 helpful votes
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I have been buying this product for several years and this site has a better price than buying at my local store.

I am pain free wearing these orthotics.

Thank you.

Date of experience: November 26, 2012
Michael C.
10 reviews
0 helpful votes
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I am very pleased with the item I purchased
November 26, 2012

I am very pleased with the item I purchased. I have purchased this item from Orthotic shop in the pasted and would highly recommend Orthotic Shop to everyone. Thank you for the great service.

Date of experience: November 26, 2012
scott j.
2 reviews
0 helpful votes
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Smooth easy to navigate website
November 26, 2012

Smooth easy to navigate website. Products clearly shown and priced. Prices were competitive to other sites and free shipping was a plus. My product arrived when specified. I am happy and would buy again

Date of experience: November 26, 2012
Jean Q.
10 reviews
0 helpful votes
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Overall, I am very satisfied with the foot support on the thong sandal I purchased. However, I could have used an additional 1/4" of length on the strap that sits between the first two toes. More length would relieve the pressure to the top of my foot. I am hoping the strap - which is very sturdy - will stretch ever so slightly with wear.

Date of experience: November 25, 2012
Teresa A.
5 reviews
0 helpful votes
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Easy to research for shoes and easy checkout process. Thank you.

Date of experience: November 25, 2012
Jupe N.
1 review
0 helpful votes
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I ordered another pair of shoes at the same time from another source via Amazon.com and the comparison between the two experiences was amazing! The Orthotic Shop people were friendly, helpful and timeframes were met (well, Hurricane Sandy cauased a very slight delay, but even that was handled well.) The price of the Berries Mary Jane shoes I bought for my Mom was less than at other sources and the exchange necessary when her regular size ran 'funny' and she wanted a half size larger was easy, efficient and FREE! I just recommended the Orthotic Shop to my sister and will do so with others.

Date of experience: November 25, 2012
richard j.
2 reviews
0 helpful votes
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It was quite plesant dealing with Othothic from both the fulfillment and service asects.

Date of experience: November 25, 2012
Jennifer M.
4 reviews
0 helpful votes
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That time it was easy
November 24, 2012

That time it was easy

Date of experience: November 24, 2012
Roger W.
14 reviews
0 helpful votes
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Great website and so easy to order (nice price also)...thank you

Date of experience: November 23, 2012
Carol D.
9 reviews
0 helpful votes
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It would be nice to see the shoes from different angles. It would also be nice to have them billed to the buyers address and sent to someone else\'s address.

Date of experience: November 22, 2012
Margaret D.
10 reviews
0 helpful votes
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I have a pair of Spenco thong sandals and they are ALL I ever wear due to arthritis in my feet. They are incredibly comfortable and I was thrilled to see that Spenco makes a closed shoe as well. Your price was also the best I found. I'll be back!

New post: Received my orthotics -- love them! Buying more so I don't have to switch them out with other shoes so often. Thanks!

Date of experience: November 20, 2012
Julie N.
7 reviews
0 helpful votes
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Wonderful!
November 20, 2012

Wonderful! Thanks so much! Need these badly for work

Date of experience: November 19, 2012
Toni D.
8 reviews
0 helpful votes
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Its hard to buy these shoes in a winter version,they seem to never fit. The sandals fit fine.

Date of experience: November 19, 2012
Paulette V.
2 reviews
0 helpful votes
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These were the exact same orthothics that my husband's physician charged almost triple for. We're on a fixed income and it really helps.

Date of experience: November 19, 2012
MaryLou A.
1 review
0 helpful votes
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Very happy with all
November 19, 2012

Very happy with all. Product was excellent & shipping was fast, price was great.

Date of experience: November 19, 2012
Toni R.
2 reviews
0 helpful votes
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Very nice website!
November 19, 2012

Very nice website! I hope my orthotics fit in the boots I just ordered and that they are waterproof and warm in the snow! Unfortunately I will be returning the boots as they are a little old fashioned for my tastes. I will be exchanging then for something different. I was very satisfied with everything. Great shopping experience - I hope I find a pair I want to keep:)

Date of experience: November 19, 2012
LisaJ C.
1 review
0 helpful votes
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My product was shipped promptly and arrived without any issues. I would definitely order from the Orthotic Shop again.

Date of experience: November 18, 2012
Mary L.
3 reviews
0 helpful votes
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Fast, easy & just what I wanted!
November 18, 2012

Fast, easy & just what I wanted!

Date of experience: November 17, 2012