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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,412 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Andrea H.
7 reviews
0 helpful votes
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You have great prices for orthotic inserts that I pay much more for in a store. Thanks.

Date of experience: December 5, 2012
Marla M.
1 review
0 helpful votes
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Great service
December 5, 2012

Great service - great prices! Questions answered promptly and thoroughly...will definitely shop again!
Thanks!

Date of experience: December 5, 2012
Bbarbara O.
1 review
0 helpful votes
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Your custonmer service was very good, i had to return an
Item and was sent wrong item in error,

When i called, the situation was handled with great care

Thanks,

Date of experience: December 4, 2012
Georgia C.
1 review
0 helpful votes
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This is my first time using this site and I am very pleased with the product and the timely delivery. I will use it again.

Date of experience: December 4, 2012
Pat D.
7 reviews
0 helpful votes
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Love these slippers.I\'m tempted to wear them when I go shopping or anywhere I go.This is my 2nd pair.They are still going strong but I decided I needed a "backup pr." and they are on sale so now is a good time to buy.Can\'t remember what size I ordered last time so I hope I got the size right.My foot size varies from shoe to shoe.

Date of experience: December 4, 2012
todd s.
1 review
0 helpful votes
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I tried many inserts for work boots
December 4, 2012

I tried many inserts for work boots. These inserts are by far the best.

Date of experience: December 4, 2012
Allan D.
3 reviews
0 helpful votes
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Sale prices as not carried into cart
December 4, 2012

Sale prices as not carried into cart. Seems pretty dubious to show a sale price and then one has to struggle to understand what\'s going on with the price in the cart!

Date of experience: December 4, 2012
Marilyn H.
21 reviews
0 helpful votes
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A very smooth transaction & fast delivery
December 4, 2012

A very smooth transaction & fast delivery.
I bought a pair of these shoes some years ago in Bundaberg, Queensland, Australia, a very comfortable support shoe. I wear these shoes every day & as they are now wearing out, I wished to replace them with the same style. Unable to find them in Australia, I was delighted to find them available at your shop.
Thank you, I will be happy to purchase from you again.

Date of experience: December 4, 2012
Beverly C.
1 review
0 helpful votes
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Great product at a great price
December 3, 2012

Great product at a great price

Date of experience: December 3, 2012
ll M.
1 review
0 helpful votes
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Wish there were reviews for the items that i was interested in buying. Price was very competitive and customer service was great, but shipping was a little slow; item arrived 6 business days after i placed the order. I think i'm spoiled by other sites with faster shipping.

Date of experience: December 2, 2012
Adora M.
1 review
0 helpful votes
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LOVE the free shipping, easy to navigate and find what I needed, convenience of shopping online, appreciate the ease of completing payment through Paypal. All good, thank you!

Date of experience: December 2, 2012
Cecil B.
1 review
0 helpful votes
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The shoes were great
December 2, 2012

The shoes were great. They fit really well and I'm very happy with them.

Date of experience: December 1, 2012
Rosa C.
2 reviews
0 helpful votes
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Been buying from u guys a few years now your the only ones who have the shoes our son could wear thank you.

Date of experience: December 1, 2012
Brittany Y.
15 reviews
0 helpful votes
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We placed our order on nov 10, wasn't shipped until the 15th and it took until the 26th to get here - waaaaay too long.
Two weeks from order to delivery is unacceptable:(
Even though my husband loved the product - we won't order from them again...it was like the pony express delivered them!

Date of experience: November 30, 2012
Kimberly G.
7 reviews
0 helpful votes
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...
November 30, 2012

Date of experience: November 30, 2012
Angela N.
9 reviews
0 helpful votes
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Good price
November 30, 2012

Good price. Free shipping. Quick delivery. Happy customer.

Date of experience: November 30, 2012
Murray M.
2 reviews
0 helpful votes
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Everything fine-Thank you
November 29, 2012

Everything fine-Thank you

Date of experience: November 29, 2012
Lea B.
3 reviews
0 helpful votes
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Great!
November 29, 2012

Great!

So far everything is great!

Thanks a lot.

Date of experience: November 28, 2012
Brian L.
11 reviews
0 helpful votes
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After years of unsatisfactory products through other vendors I've found found an excellent product in these inserts - relief after many years of discomfort.

Date of experience: November 28, 2012
Kelly W.
7 reviews
0 helpful votes
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Customer service associates were professional and polite they responded to my issue quickly. I will definitely shop the site in the future and recommend it to others.

Date of experience: November 28, 2012