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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Bobbie M.
1 review
0 helpful votes
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Order this on my android...
September 7, 2019

Order this on my android...went well. And hreat pricing as well!

Date of experience: September 7, 2019
Sonja P.
1 review
0 helpful votes
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The shoes are beautiful and the shipping was fast!
September 6, 2019

The shoes are beautiful and the shipping was fast! They didn't fit but the customer service was great to help me in getting a return sticker to trade for a different size. Thank you!

Date of experience: September 6, 2019
Carol W.
1 review
0 helpful votes
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Quality products
September 4, 2019

Quality products

Date of experience: September 3, 2019
Muhammad y.
1 review
0 helpful votes
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Excellent
September 3, 2019

Excellent. I made a mistake with my previous order and they refunded me. Thank you

Date of experience: September 3, 2019
Murs W.
1 review
0 helpful votes
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Everything good
August 31, 2019

Everything good

Date of experience: August 31, 2019
Denise G.
5 reviews
0 helpful votes
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I had a great experience ordering my product
August 31, 2019

I had a great experience ordering my product.

Date of experience: August 30, 2019
Susan J.
2 reviews
0 helpful votes
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Really like my slippers
August 30, 2019

Really like my slippers. The support helps my flat feet.

Date of experience: August 29, 2019
Terry L.
4 reviews
0 helpful votes
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Superb product
August 29, 2019

Superb product. Shipping Box was open but nothing missing.

Date of experience: August 29, 2019
Susan E.
1 review
0 helpful votes
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My return and exchange was handled to my satisfaction in a timely manner. The shoes and insoles are top-notch, a fraction of the cost of custom orthotics.

Date of experience: August 28, 2019
Karen J.
12 reviews
0 helpful votes
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Haven't tried products yet
August 27, 2019

Haven't tried products yet.

Date of experience: August 27, 2019
Bonnie T.
1 review
0 helpful votes
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Overall it was a good experience
August 26, 2019

Overall it was a good experience. Shipping took longer than I'm use to but still not bad.

Date of experience: August 26, 2019
Charles C.
1 review
0 helpful votes
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Great products, shopping experience, exchange process & fast std. Shipping all with fair price! I will be returning. Thank you, Charles

Date of experience: August 24, 2019
shana a.
1 review
0 helpful votes
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I need to return the shoes because they are very small in the opening. They dig into the top of my feet.

Date of experience: August 23, 2019
Cara M.
1 review
0 helpful votes
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The size I ordered does not fit
August 23, 2019

The size I ordered does not fit. I will need to return my product.

Date of experience: August 23, 2019
Nancy L.
2 reviews
0 helpful votes
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.kgukyfhts
August 23, 2019

.kgukyfhts

Date of experience: August 23, 2019
Tammy W.
1 review
0 helpful votes
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Your website connectivity to PayPal is sketchy, annoying

Date of experience: August 23, 2019
Fidget P.
1 review
0 helpful votes
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Quick & easy shopping & fast delivery
August 22, 2019

Quick & easy shopping & fast delivery. Product appears to be high quality. Am looking forward to this product aiding in my recovery.

Date of experience: August 22, 2019
wilma v.
1 review
0 helpful votes
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Very quick and easy to find and shop and pay
August 18, 2019

Very quick and easy to find and shop and pay. Received my order quickly but I cannot wear the Vionic shoe. Will try and find another brand with a good support for instep. I would certainly order fro orthoticshop.com as they are a good website. Just need to find another brand they might carry.

Date of experience: August 18, 2019
Charity J.
2 reviews
0 helpful votes
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When I called customer service the rep didn't have the greatest customer service.

Date of experience: August 16, 2019
kdea P.
1 review
0 helpful votes
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Looking forward to getting our daughters new shoes. I have looked all over to find Keeping Pace shoes and was happy to find at least one pair in her size. I understand the other shoe is very similar to Keeping Pace --"Fingers crossed!"

Date of experience: August 14, 2019