Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

Hope S.
2 reviews
0 helpful votes
Follow Hope S.
Unfollow Hope S.
Share Review
Report Review

Easy on line shopping
February 5, 2013

Easy on line shopping. My order arrived speedily. I have been using the 3/4 orthotic in all my shoes with excellent results. There is definite correction of my pronation, with notable decrease in my knee pain when walking. Highly recommend this product, especially for the low price! My podiatrist wanted to make orthotics for me for $***! Can't imagine them doing any better than the Orthaheel orthotic.

Date of experience: February 5, 2013
Kelly O.
5 reviews
0 helpful votes
Follow Kelly O.
Unfollow Kelly O.
Share Review
Report Review

Best price and most in stock items I have found
February 5, 2013

Best price and most in stock items I have found. Many companies advertise a low price and jack it up with shipping costs. Pleasantly surprised!

Date of experience: February 5, 2013
Monique M.
2 reviews
0 helpful votes
Follow Monique M.
Unfollow Monique M.
Share Review
Report Review

Finding what I wanted and placing the order was easy. I would certainly order from here again.

Date of experience: February 4, 2013
Brenda B.
6 reviews
0 helpful votes
Follow Brenda B.
Unfollow Brenda B.
Share Review
Report Review

I just love these sandals
February 4, 2013

I just love these sandals. They solved my foot problems completely. I will recommended them to anyone who needs arch support. I can walk now without suffering pain. I will be buying from ortha heel again.

Date of experience: February 4, 2013
Carol B.
2 reviews
0 helpful votes
Follow Carol B.
Unfollow Carol B.
Share Review
Report Review

Wish you had the beige in stock
February 1, 2013

Wish you had the beige in stock

Date of experience: February 1, 2013
PCM F.
1 review
0 helpful votes
Follow PCM F.
Unfollow PCM F.
Share Review
Report Review

I called Orthotic Shop for advise re the purchase of Spira Classic Women's shoe for my daughter who has flexible flat foot painful feet, and Down syndrome. They were very helpful,and timed the delivery until she would be home. My daughter loves her shoes and can walk with less pain.

Date of experience: January 31, 2013
Cathy A.
2 reviews
0 helpful votes
Follow Cathy A.
Unfollow Cathy A.
Share Review
Report Review

Great except being out of stock in my normal size for the Lyncos. I like the free shipping and am going to try some new styles due to your satisfaction guarantee. Had the occasion to call customer service because my order was split. The representative was very friendly and courteous and answered my questions.

Date of experience: January 31, 2013
romu R.
1 review
0 helpful votes
Follow romu R.
Unfollow romu R.
Share Review
Report Review

...
January 31, 2013

Date of experience: January 31, 2013
Susan K.
5 reviews
0 helpful votes
Follow Susan K.
Unfollow Susan K.
Share Review
Report Review

Courteous and efficient
January 31, 2013

Courteous and efficient. The splint I ordered fitted perfectly!5 minuted after opening the box I was wearing it.

Date of experience: January 31, 2013
Lee D.
5 reviews
0 helpful votes
Follow Lee D.
Unfollow Lee D.
Share Review
Report Review

This is a first time buy, I will reserve comment
January 30, 2013

This is a first time buy, I will reserve comment.

Date of experience: January 30, 2013
susan M.
5 reviews
0 helpful votes
Follow susan M.
Unfollow susan M.
Share Review
Report Review

No issues with shopping experience
January 29, 2013

No issues with shopping experience. Unhappy with product as the slippers were uncomfortable and didn't stay on my feet very well.

Date of experience: January 29, 2013
Julie T.
8 reviews
0 helpful votes
Follow Julie T.
Unfollow Julie T.
Share Review
Report Review

Great service, great product, and a significant savings from where I got my first set of orthotics.

Date of experience: January 26, 2013
Time c.
1 review
0 helpful votes
Follow Time c.
Unfollow Time c.
Share Review
Report Review

I ordered 2 pair of shoes
January 24, 2013

I ordered 2 pair of shoes. I received one pair promply but the second pair has been impossible to find as the original supplier has none in their warehouse. The pair I received had a very thin insole so I had to send them back because that company (Orthaheel) had a reputation in the past for having a good amount of insole support. I did have a large selection to choose from to exchange my returned pair for.

Date of experience: January 23, 2013
Marie W.
7 reviews
0 helpful votes
Follow Marie W.
Unfollow Marie W.
Share Review
Report Review

I was having terrible heel pain in both heels
January 23, 2013

I was having terrible heel pain in both heels. I was looking for a shoe that would help my symptoms. I have plantar fasciitis. The shoes had to have a good arch support and be kind to my heels and be flexible. These pretty much work. The only complaint I might have is I wish they had a little more cushioning in the heel. I am wearing an additional support in the heel and arch area for that.

Date of experience: January 23, 2013
Loretta L.
1 review
0 helpful votes
Follow Loretta L.
Unfollow Loretta L.
Share Review
Report Review

Was told that they would be delivered in 7-10 days, they came I believe on the 5 day.

Date of experience: January 21, 2013
Neil G.
3 reviews
0 helpful votes
Follow Neil G.
Unfollow Neil G.
Share Review
Report Review

My orthotics from The Orthotic Shop was the best online price I found (considering the free shipping), and they arrived within a few days. I'll be a return customer when these wear out.

Date of experience: January 19, 2013
Tammy Y.
7 reviews
0 helpful votes
Follow Tammy Y.
Unfollow Tammy Y.
Share Review
Report Review

I am happy with my purchase and I highly recommend these shoes. I needed slippers but I also needed slippers with an arch support. These shoes are pleasing to the eye and they allow me to lounge with support.

Date of experience: January 18, 2013
BLT Y.
1 review
0 helpful votes
Follow BLT Y.
Unfollow BLT Y.
Share Review
Report Review

I was a little cautious about ordering these orthotics on line because I was not sure I would get the exact product I had purchased in a specialty shop. However, the product is the exact one I had paid over twice as much for in the store, the shipment came very quickly, and I am thrilled to have found othoticshop.com

Date of experience: January 18, 2013
CG N.
2 reviews
0 helpful votes
Follow CG N.
Unfollow CG N.
Share Review
Report Review

Excellent price, free fast shipping
January 18, 2013

Excellent price, free fast shipping.

Date of experience: January 18, 2013
Marianne V.
2 reviews
0 helpful votes
Follow Marianne V.
Unfollow Marianne V.
Share Review
Report Review

Website/placing order was easy to do
January 17, 2013

Website/placing order was easy to do. Product was received quicker than expected. Splint works very well.

Date of experience: January 17, 2013