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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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karen m.
1 review
0 helpful votes
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Love your shoes!
February 17, 2013

Love your shoes! They fit over my daughter's AFOs perfectly.

Date of experience: February 17, 2013
Brad V.
6 reviews
0 helpful votes
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VERY EASY AND QUICK!
February 16, 2013

VERY EASY AND QUICK! Thanks Again. Best price and free shipping. Love these insoles. Very comfortable. Relieves my PF symptoms. Thank you PowerStep

Date of experience: February 16, 2013
Dianne K.
2 reviews
0 helpful votes
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Very quick check out
February 15, 2013

Very quick check out. I love the sandals. I have plantar faciitis and these are the only shoes I can wear that feel good.

Date of experience: February 15, 2013
Jerry G.
9 reviews
0 helpful votes
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First time ordering
February 15, 2013

First time ordering. Local shops never had the item in stock, recieved 2 days after ordering. Definately going to place all orders for new and replacements from vendor.

Date of experience: February 14, 2013
Brian G.
7 reviews
0 helpful votes
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You should lower the price
February 15, 2013

You should lower the price. I can get them for that cost from the Podiatrist.

Date of experience: February 14, 2013
Kevin L.
9 reviews
0 helpful votes
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Nice website, easy to navigate
February 14, 2013

Nice website, easy to navigate.

Date of experience: February 13, 2013
Kathleen K.
8 reviews
0 helpful votes
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I was very satisified with the shopping experience and the shipping. Unfortunately, the product did not fit and I am returning the shoes for a refund.

Date of experience: February 13, 2013
Anne B.
8 reviews
0 helpful votes
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While I was satisfied with the product, the price was somewhat higher than I would have thought for this item and the delivery time was quite slow compared to another company that I purchased a specialty shoe from on the same day.

Date of experience: February 13, 2013
cheryl d.
2 reviews
0 helpful votes
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One pair of shoes is way too small
February 12, 2013

One pair of shoes is way too small. Not a true size so I will need to return them and order a bigger size.

Date of experience: February 12, 2013
Judy G.
5 reviews
0 helpful votes
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Have one pair; love them!
February 11, 2013

Have one pair; love them! My foot with plantar faciatius (sp?) feels much better when wearing them!

Date of experience: February 11, 2013
Christian P.
5 reviews
0 helpful votes
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It's a very good service, the only issue is the cost of the shipment, maybe you can arrange a better price rate with the USPS, that will improve substancially your sales in other countries i think.
I would recomend this to a friend.

Date of experience: February 11, 2013
Donna U.
3 reviews
0 helpful votes
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I have used custom orthotics for over 15 years
February 10, 2013

I have used custom orthotics for over 15 years. After 3 foot surgeries my orthotics were no longer doing their job. I visited my podiatrist who tried to save me an insurance copay by selling me a pair of berry SuperFeet. When I got home I price checked the doctor against Amazon and Amazon beat him by five bucks. I reading the reviews someone mentioned how much better Spenco orthotics were, so I ordered two pair. Spenco is far superior at half the cost. Simple, quick, and easy to order at online. Yah!

Date of experience: February 9, 2013
Robin E.
5 reviews
0 helpful votes
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I have one request, please advise half size shoppers to size up or down

Date of experience: February 9, 2013
Richard A.
9 reviews
0 helpful votes
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Kaley the representative was very helpful and friendly. She answered my questions by being patient and informative. This is my first time buying from this website, and will follow up with my feedback when I receive my shoes.

Date of experience: February 9, 2013
Lloyd L.
1 review
0 helpful votes
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Nice boots
February 8, 2013

Nice boots - thank you!

Date of experience: February 8, 2013
Lola L.
1 review
0 helpful votes
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I bought two items, one is the slipper and the other is the Muir Sandals. These are the only two shoes I'm wearing now; however, I'm not that happy with the slippers and may be returning them. I like the Muir Sandals. I have plantar fasciitis and have worn the sandals for my walks, which is about 3-4 times a week. With continuing my stretching of my left foot and wearing the sandals, the pain is not as bad.

Date of experience: February 8, 2013
Marian N.
2 reviews
0 helpful votes
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Delivery took a little longer than I expected, but was still within reason.

Date of experience: February 8, 2013
Shirley R.
6 reviews
0 helpful votes
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Hope the delivery is as good as the online
February 8, 2013

Hope the delivery is as good as the online

The delivery was as good as the online experience!

Date of experience: February 7, 2013
r h.
1 review
0 helpful votes
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I received the item I ordered in a very short time, and I am very satisfied with the quality of the item. Will definitely order again.

Date of experience: February 6, 2013
Maria E.
16 reviews
0 helpful votes
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It is a shame that the freight is so expensive
February 6, 2013

It is a shame that the freight is so expensive.

Date of experience: February 6, 2013