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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Rodrick N.
1 review
0 helpful votes
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Extremely pleased with the whole shopping experience. I'll be back!

Date of experience: March 4, 2013
Elizabeth S.
4 reviews
0 helpful votes
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Given that the size fits or if it doesn\'t the ease of return, your store has the best selection and size in stock for shoes and boots that fit over AFOs for children that I have ever seen. I\'ve already sent your link to my cousin.

Date of experience: March 2, 2013
Florence J.
2 reviews
0 helpful votes
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It was an easy order and if return should be necessary, I hope it is just as easy.

Date of experience: March 2, 2013
BLANCA I.
2 reviews
0 helpful votes
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WEBSITE EASY TO NAVIGATE THROUGH AND MY PRODUCT ARRIVED PROMPTLY

Date of experience: March 1, 2013
Hilvary R.
1 review
0 helpful votes
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I had to email customer service for help because of the differences in sizing between USA & UK and was not correctly advised. I told them I was UK size 6 and did not know the American equivalent. I changed my order to 7 but this is too small.

Date of experience: March 1, 2013
stephen r.
1 review
0 helpful votes
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Very satisfied
March 1, 2013

Very satisfied

Date of experience: March 1, 2013
Patricia B.
4 reviews
0 helpful votes
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Good service and good delivery time
March 1, 2013

Good service and good delivery time. Freight a little pricey to Australia

Date of experience: March 1, 2013
Jennifer O.
11 reviews
0 helpful votes
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So pleased you offer free shipping and no sales tax. 10% off coupon code was great, too! Thank you! Order arrived very quickly, and I love my new shoes!

Date of experience: February 28, 2013
Herb S.
1 review
0 helpful votes
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I plan to wear these slides around the house
February 27, 2013

I plan to wear these slides around the house. I hope they do the trick. Ordering and size selection was great!

After I received my slides, I realized that they were a bit too small. The return/exchange procedure seemed to go off without a hitch. It's nice to work with a company that is so customer-oriented.

Date of experience: February 27, 2013
Bobby U.
4 reviews
0 helpful votes
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Web site is easy to use
February 25, 2013

Web site is easy to use.

Date of experience: February 25, 2013
Brian O.
17 reviews
0 helpful votes
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Hello
February 25, 2013

Hello.
I have been wearing the orthodics for one month and am very satisfied with the results.
Am hoping that these last at least one year or more.

Thanks.

Date of experience: February 25, 2013
Gene V.
4 reviews
0 helpful votes
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I purchased a pair of boots for $***
February 24, 2013

I purchased a pair of boots for $***. I never spent that much money on a pair of shoes. I have been having a lot of problems with an arthritic ankle and thought this might help. It is the most comfortable pair of "shoes" I have ever had and these boots are a wonderful pleasure after walking painfully about for the past year or so. I can now really jump up and down with joy!

Date of experience: February 23, 2013
Arthur J.
7 reviews
0 helpful votes
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Love my new sandals!
February 24, 2013

Love my new sandals! I will definitely shop here again.

Date of experience: February 23, 2013
wanda c.
1 review
0 helpful votes
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I haven\'t used this site enough to give a complete review.

Date of experience: February 23, 2013
Tim S.
4 reviews
0 helpful votes
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Easy to use website
February 22, 2013

Easy to use website. Not confusing. Quality product delivered within two days.

Date of experience: February 22, 2013
Saundra w.
1 review
0 helpful votes
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Site was easy to use will wait to check out product
February 21, 2013

Site was easy to use will wait to check out product

Date of experience: February 21, 2013
Gail S.
1 review
0 helpful votes
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Easy to order, good price and FREE SHIPPING!
February 21, 2013

Easy to order, good price and FREE SHIPPING!

Date of experience: February 21, 2013
Karin K.
2 reviews
0 helpful votes
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I'm very happy with my purchase
February 20, 2013

I'm very happy with my purchase.

Date of experience: February 20, 2013
Rebecca R.
5 reviews
0 helpful votes
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I have loved the product purchased and the shipping was prompt, the pricing was the lowest I could find anywhere. Happy customer.

Date of experience: February 18, 2013
ROBERT B.
2 reviews
0 helpful votes
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I was very pleased with the service part of taking and fulfilling my order in a prompt manner. I wish the site would provide more information describing what makes the Lynco L405 different from the L425. It does mention the difference being one is for medium and the other is for low arch, but what if your problem is that your arch has become low and you would like to raise it. I bought the L425 because I thought it would be helpful, but I wonder if I should have gotten the L405. These insoles are pricey and not readily available in brick and mortar stores. I would have liked to been able to try both the L405 and L425 on to make a comparison before purchase or read a better description of their difference. Does one have more arch material than the other? My foot problems are as a result of my arches becoming too low, does one get support for low arches to keep them supported where they are, or does one get something to lift the arches? The L425 that I bought have provided comfort and support. I don't know if the L405 would have provided more. I guess I'll wait til I have the money again to try and find out or maybe the website descriptions will be enhanced in the meantime.

Date of experience: February 18, 2013