Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

denise r.
1 review
0 helpful votes
Follow denise r.
Unfollow denise r.
Share Review
Report Review

Item was received in a timely fashion and in good shape. No problems with the order.

Date of experience: January 16, 2013
Alan B.
19 reviews
0 helpful votes
Follow Alan B.
Unfollow Alan B.
Share Review
Report Review

Good quality products, delivered on time
January 14, 2013

Good quality products, delivered on time.

Date of experience: January 14, 2013
Kori S.
1 review
0 helpful votes
Follow Kori S.
Unfollow Kori S.
Share Review
Report Review

First time buyer from you
January 13, 2013

First time buyer from you. Your prices beat everyone else. Thank you!

Date of experience: January 13, 2013
Jenny D.
4 reviews
0 helpful votes
Follow Jenny D.
Unfollow Jenny D.
Share Review
Report Review

Really great experience
January 10, 2013

Really great experience. Many products available online. Shipping was quick and easy. Will definitely shop there again. Thank you very much!

Date of experience: January 10, 2013
Norma B.
1 review
0 helpful votes
Follow Norma B.
Unfollow Norma B.
Share Review
Report Review

My daughter and I were very pleased with the beautiful orthoheel slippers we bought for each other for Christmas. We call and say, "Do you have your furry slippers on? "

Date of experience: January 10, 2013
Arlene S.
2 reviews
0 helpful votes
Follow Arlene S.
Unfollow Arlene S.
Share Review
Report Review

I'm very pleased with the slippers that I bought
January 9, 2013

I'm very pleased with the slippers that I bought. They ease the discomfort of my plantar fasceitis. Service was very prompt so I'm happy with the whole experience.

Date of experience: January 9, 2013
DruWill V.
1 review
0 helpful votes
Follow DruWill V.
Unfollow DruWill V.
Share Review
Report Review

I purchased shoes as a gift for my elderly mother. She absolutely loves them! They are very stylish while providing the comfort and support she needs. Extremely satisfied with the product.

Date of experience: January 8, 2013
jim m.
1 review
0 helpful votes
Follow jim m.
Unfollow jim m.
Share Review
Report Review

Very easy!
January 7, 2013

Very easy!

Date of experience: January 7, 2013
Norma K.
3 reviews
0 helpful votes
Follow Norma K.
Unfollow Norma K.
Share Review
Report Review

Shoe fit is perfect
January 7, 2013

Shoe fit is perfect. Style is perfect. Very comfortable shoe.
Will shop here again in the future.

Date of experience: January 7, 2013
Judy W.
3 reviews
0 helpful votes
Follow Judy W.
Unfollow Judy W.
Share Review
Report Review

Great product at a reasonable price
January 5, 2013

Great product at a reasonable price.

Date of experience: January 4, 2013
Ryan I.
10 reviews
0 helpful votes
Follow Ryan I.
Unfollow Ryan I.
Share Review
Report Review

Overall I'm very happy with your website and my order, but trying to figure out how to exchange something is not easy.

Date of experience: January 4, 2013
Virginia D.
4 reviews
0 helpful votes
Follow Virginia D.
Unfollow Virginia D.
Share Review
Report Review

...
January 4, 2013

Date of experience: January 4, 2013
Elizabeth A.
3 reviews
0 helpful votes
Follow Elizabeth A.
Unfollow Elizabeth A.
Share Review
Report Review

I received my order promptly and I am very satisfied with my slippers. They are true to size and I have noticed a great improvement in my feet already. I would highly recommend this product.

Date of experience: January 4, 2013
Jennifer H.
8 reviews
0 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Share Review
Report Review

Great prices and free shipping
January 4, 2013

Great prices and free shipping. LOVE IT!

Date of experience: January 4, 2013
Julie D.
8 reviews
0 helpful votes
Follow Julie D.
Unfollow Julie D.
Share Review
Report Review

Visited this site many times..
January 3, 2013

Visited this site many times.
Expensive for us in New Zealand $***.
But my feet and back are loving them.
Happy New Year..

Date of experience: January 3, 2013
David B.
12 reviews
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

One small glitch
January 2, 2013

One small glitch. After filling out initial form, I pushed submit 3 times, before looking at my email and seeing I had 3 emails, then I clicked on the website address hyperlink in the email & finally progressed on to checkout. Did I miss some clue/instruction, or is there a lack of procedural info?

I did receive and started using these insoles that my podiatrist recommended as an option for my plantar fasciitis. She recommended the Powerstep insole supports at the same time she provided me with a Rx for custom made orthotics. I have noticed a benefit after just a few days, and at a price of about 1/10 of the price of the custom orthotics. After shopping around online and at a pharmacy, orthoticshop.com had the best price, and free shipping. Thanks!

Date of experience: January 2, 2013
Jennie G.
3 reviews
0 helpful votes
Follow Jennie G.
Unfollow Jennie G.
Share Review
Report Review

Feel great..
January 1, 2013

Feel great. No fashion statement... but the comfort is
Wonderful. Highly recommend for anyone with high arches, etc. Will shop again for some work boots.

Date of experience: January 1, 2013
becky s.
1 review
0 helpful votes
Follow becky s.
Unfollow becky s.
Share Review
Report Review

Hopefully these sandals will solve the foot problem as advertised :)

Date of experience: January 1, 2013
Amanda A.
5 reviews
0 helpful votes
Follow Amanda A.
Unfollow Amanda A.
Share Review
Report Review

I have always had an easy experience from ordering to delivery!

Date of experience: January 1, 2013
George S.
10 reviews
0 helpful votes
Follow George S.
Unfollow George S.
Share Review
Report Review

Good experience great products custom products
January 1, 2013

Good experience great products custom products

Date of experience: December 31, 2012