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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Marjorie H.
3 reviews
0 helpful votes
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So far so good
April 8, 2013

So far so good. Hope the shoes work. I have had the shoes for a while now and my feet feel better then thy have in a long time. I want to get another pair but you are out of my size right now. But I will be back.

Date of experience: April 7, 2013
Kelli B.
4 reviews
0 helpful votes
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Easy to read descriptions and fast, easy checkout.
Once received, product was as described!

Date of experience: April 7, 2013
Lieve C.
1 review
0 helpful votes
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Pleased with shopping
April 6, 2013

Pleased with shopping

Date of experience: April 6, 2013
John F.
9 reviews
0 helpful votes
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Excellent experience
April 6, 2013

Excellent experience. Easy to identify and order exactly what I wanted with a super price. Order then showed up on my front porch a few days later with no hassle.

Date of experience: April 6, 2013
Roberta T.
1 review
0 helpful votes
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Great service and great product!
April 6, 2013

Great service and great product!

Date of experience: April 6, 2013
Cindy D.
2 reviews
0 helpful votes
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The site has good information about their products, and helpful information to guide you to the proper shoe.
However, I did not realize that on a $***.** order, I would have to pay $**.** in customs duties. This made the shoes much more expensive than I expected. Therefore, I would not recommend this site to my friends even though the shoes were exactly as described and I like them okay.

Date of experience: April 4, 2013
Linda W.
1 review
0 helpful votes
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Would like to see more sales prices please
April 4, 2013

Would like to see more sales prices please. Thank you for making the worlk of orthotics a little less embarassing and a little more stylish.

Date of experience: April 4, 2013
Lorraine K.
3 reviews
0 helpful votes
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Very easy site to follow
April 3, 2013

Very easy site to follow

Date of experience: April 3, 2013
Ina I.
1 review
0 helpful votes
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The Backjoy I purchased has been returned for credit.

Date of experience: April 3, 2013
bonnie J.
1 review
0 helpful votes
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Found popular shoe in my size out of stock elsewhere.

Date of experience: April 2, 2013
Neal F.
2 reviews
0 helpful votes
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Using the site is easy, hopefully the product will be great:)
I have not received the orthotics back yet. If they work for me, then I can't be happier. Remains to be seen. Stay tuned :)

Date of experience: April 1, 2013
Jodi V.
1 review
0 helpful votes
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Great prices especially with coupons added
April 1, 2013

Great prices especially with coupons added.

Date of experience: April 1, 2013
Jim P.
10 reviews
0 helpful votes
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Very easy straight foreward order and payment, without any catches! AWESOME SHOES!

Date of experience: March 31, 2013
Penny B.
3 reviews
0 helpful votes
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Haven't worn the shoes much yet
March 31, 2013

Haven't worn the shoes much yet - I'm wearing them for short periods of time. They are "thongs" so they aren't very comfortable between my toes yet. Otherwise, the sole feels great and they look good!

Date of experience: March 31, 2013
George R.
9 reviews
0 helpful votes
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I tried and wore the boots indors for 3 days but my feet were still painfull
I believe that it wasn't the boots them self, but the
Sensitivity of my feet. Been trying a long time to find comfortable boots and shoes, but haven't found a pair yet. Maybe I should see a doctor

Date of experience: March 31, 2013
lucy l.
1 review
0 helpful votes
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My feet feels great
March 30, 2013

My feet feels great. I did a 4 mile walk pain free. Thanks

Date of experience: March 29, 2013
George W.
20 reviews
0 helpful votes
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I'm very satisfied with the product as they fit well and are comfortable. This is the first pair of Cat product with orthro insoles that i have owned My feet are so hard to make them feel good after a 14 hr day. Thanks orthro shop.

Date of experience: March 29, 2013
Gail G.
3 reviews
0 helpful votes
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Found things easily
March 29, 2013

Found things easily - although it didn't say what you use to ship. I looked for that and could find if it was parcel post, ups or FedEx that ships out.

Date of experience: March 29, 2013
col N.
1 review
0 helpful votes
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I only purchased onyour toes a couple of weeks ago and its that good i am buying more so that i have a backup supply, regards Col

Date of experience: March 28, 2013
Kristin Y.
3 reviews
0 helpful votes
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Great price on a great product!
March 28, 2013

Great price on a great product!

Date of experience: March 28, 2013