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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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John W.
5 reviews
0 helpful votes
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It was great
April 23, 2013

It was great

Date of experience: April 23, 2013
chris s.
2 reviews
0 helpful votes
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Good
April 23, 2013

Good

Date of experience: April 23, 2013
Debra F.
7 reviews
0 helpful votes
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This is my first time buying at this site, so I'll know more in a few days. So far, so good.

Seems fine!

Date of experience: April 22, 2013
Nancy L.
4 reviews
0 helpful votes
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Delivery took to long!
April 22, 2013

Delivery took to long!

Date of experience: April 22, 2013
Diana H.
4 reviews
0 helpful votes
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The shoes are the most comfortable that I have ever worn.The service was wonderful.

Date of experience: April 19, 2013
Gloria B.
7 reviews
0 helpful votes
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I ordered shoes that I have worn for years but am no longer able to purchase in my area. I was pleased to be able to purchase them on line and the price was less than I'd been paying locally. I will purchase from the company again.

Date of experience: April 19, 2013
Barbrette W.
1 review
0 helpful votes
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Quick, easy, efficient
April 19, 2013

Quick, easy, efficient. Received my order a day before the anticipated date. Works like advertised so far. Very happy to have found this product.

Date of experience: April 18, 2013
Sonia R.
2 reviews
0 helpful votes
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Love the orthoheel shoe
April 17, 2013

Love the orthoheel shoe. They have really helped with my situsation and with having the house-shoes I can now wear this type of shoe at home during the day.

Date of experience: April 17, 2013
Rhonda B.
2 reviews
0 helpful votes
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I am really impressed with the great range of orthotic shoes and sandals. Found some that I think will be good for my feet. Ordering was quick and easy.

Date of experience: April 16, 2013
Dawn R.
3 reviews
0 helpful votes
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Many choices
April 16, 2013

Many choices. I have plantar fas. And hope these will help during the summer. First time trying orthotic sandals. Time will tell.

Date of experience: April 15, 2013
Sharla K.
1 review
0 helpful votes
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Having more half sizes available would be nice, because ordering up (as was suggested) resulted in shoes that seem slightly too big.

Date of experience: April 15, 2013
Terry H.
4 reviews
0 helpful votes
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Process was quick and easy; good selection of products with quick delivery

Date of experience: April 14, 2013
Rabdy S.
1 review
0 helpful votes
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Received wrong size shoe
April 14, 2013

Received wrong size shoe. Ordered 12EEEE and received 12EE.
The return process is hard. Returned by USPS do to I cannot print your requested FED EX label.

Date of experience: April 14, 2013
Belinda A.
3 reviews
0 helpful votes
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This is the 3rd time I\'ve ordered and I am very satisfied with the site and delivery of my orders.

Date of experience: April 13, 2013
Marcia G.
2 reviews
0 helpful votes
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Orthotic Shop products are very good for problem feet. It is the first place I check when I need new shoes.

Date of experience: April 12, 2013
Marion L.
1 review
0 helpful votes
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One of the reasons I miss summer is because I cannot wear my orthaheels. I have inherited bunions and finding good sandals is almost impossible. Keep up the good work!

Date of experience: April 11, 2013
Patricia D.
3 reviews
0 helpful votes
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Very easy great selections of various products
April 10, 2013

Very easy great selections of various products.

Date of experience: April 10, 2013
Rick A.
7 reviews
0 helpful votes
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Excellent experience from beginning to end!
April 9, 2013

Excellent experience from beginning to end! Will buy from them again.

Date of experience: April 9, 2013
Donna P.
7 reviews
0 helpful votes
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My first time shopping with you
April 9, 2013

My first time shopping with you. I hope the shoes fit. My feet are very hard to please.

Date of experience: April 9, 2013
Paul Z.
16 reviews
0 helpful votes
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Shoes look nice, good support for arches
April 8, 2013

Shoes look nice, good support for arches

Date of experience: April 8, 2013