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OrthoticShop

4.4

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,407 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Kristin Y.
3 reviews
0 helpful votes
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Great price on a great product!
March 28, 2013

Great price on a great product!

Date of experience: March 28, 2013
Dianne C.
1 review
0 helpful votes
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This is the second order i\'ve placed in the last 6mth - was very happy with my first purchase. I\'m very happy with your range only wish more sizes were available in the styles i choose, would purchase more items if size were available. Great on-line store.

Date of experience: March 27, 2013
Paula J.
3 reviews
0 helpful votes
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This is my first order
March 27, 2013

This is my first order. The web site is easy to navigate. I will see how it goes from here.

Date of experience: March 26, 2013
SHARON B.
2 reviews
0 helpful votes
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The experience was pleasant, shipping efficient & timely, your follow-up is also appreciated, the product itself is exceptional. Yes, I will shop with you again. Thank You.

Date of experience: March 26, 2013
Greta N.
3 reviews
0 helpful votes
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GOOD PRICING
March 26, 2013

GOOD PRICING

Date of experience: March 26, 2013
josephine d.
2 reviews
0 helpful votes
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Very straight forward and easy to navigate!
March 25, 2013

Very straight forward and easy to navigate! I had to return an item due to size...contacted customer service and had a great experience and my problem was quickly resolved. In this age of rush, rush could'nt care less attitudes it was very refreshing to find a customer service agent who was really concerned about me being satisfied. Keep up the good work!

Date of experience: March 25, 2013
Coe G.
1 review
0 helpful votes
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Don\'t know how you ship your product
March 25, 2013

Don\'t know how you ship your product. We live in Carefree. Az. Which has only P.O. Boxes. If you ship UPS or Fed Ex then the shipping address is the street address. Hope I receive the order as it was not made clear to me how you would ship the order.

Date of experience: March 25, 2013
Donna J.
10 reviews
0 helpful votes
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First time I have ordered
March 25, 2013

First time I have ordered. So far so good.

Date of experience: March 25, 2013
Cathi G.
1 review
0 helpful votes
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It was very easy to buy shoes
March 25, 2013

It was very easy to buy shoes. I have been shocked at how comfortable these arch support sandals are. So, I am very happy with my purchase. AND I have know interest in returning them, BUT I would be like to know about the process for returing for future reference. Is it easy to return? Does it cost to ship back, or do you have a process that's simple like the online store called "Zappos" they make it very easy with no cost for returning. The shoes come in a package that is already easy to return, without having to buy anything. Thanks for the great shoes. Sincerley, Cathi Gross, Ventura, CA

Date of experience: March 24, 2013
Daniel C.
11 reviews
0 helpful votes
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You made it easy!
March 24, 2013

You made it easy!

Date of experience: March 24, 2013
Caryn O.
1 review
0 helpful votes
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Width of shoe size is a little unclear
March 24, 2013

Width of shoe size is a little unclear. I did select for wide in search but there is no confirmation of that in sizing on particular models. A little testing of search selections leads me to assume so but I would prefer to know for sure. Other than that, everything was fine.
Addendum: the sandals arrived on time but, unfortunately, they did not fit so I had to return them. The toe area was far too wide and the toe straps could not be adjusted small enough for me. The ankle strap was much too short to be comfortably adjusted.

Date of experience: March 24, 2013
Peter R.
20 reviews
0 helpful votes
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Price was not the best, but those who were cheaper were out of stock. Combined with free shipping, that made the choice easy.

Date of experience: March 24, 2013
Duike S.
1 review
0 helpful votes
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Nice easy site to navigate :) Was very pleased with my purchase and the speed it arrived, considering I live in New Zealand! Love the comfort, and some nice styles too. Thanks so much!

Date of experience: March 23, 2013
Richard M.
5 reviews
0 helpful votes
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It a great store to shop with wonderfull products.

Date of experience: March 22, 2013
J M.
1 review
0 helpful votes
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Amazing products!
March 22, 2013

Amazing products! I ordered one pair of Archy tooled flip flops...loved them! Ordered my second pair immediately after I tried the first pair on. A little pricey for flip flops but OMG so comfortable!

Date of experience: March 21, 2013
Corinne H.
1 review
0 helpful votes
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Easy site to navigate
March 21, 2013

Easy site to navigate. Should add a "Keep shopping" button. I bought orthotics with price not displayed and it was not obvious how to go back and add items.

Date of experience: March 21, 2013
Jon L.
9 reviews
0 helpful votes
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I am very happy with my foot up device
March 21, 2013

I am very happy with my foot up device. It seems pretty pricy, however it wors as advertised!

Date of experience: March 21, 2013
Wayne M.
17 reviews
0 helpful votes
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We were able to purchase the item much cheaper than the prices we were finding in local stores. Also able to find size which was not always available in local store. Delivery time was really fast at no additional charge.

Date of experience: March 21, 2013
Theodore S.
4 reviews
0 helpful votes
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Great site
March 21, 2013

Great site. Easy ordering. Complete product description including specific wide widths. Great buying experience. Product arrived as specified. Good shipping time. I'd certainly buy from Orthoticshop.com again.

Date of experience: March 21, 2013
ann W.
1 review
0 helpful votes
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The only thing wrong with this order was the delivery time. Ordered the item on February 28 and received it on March 18 but I must say I am very pleased with the price and the product. I will be ordering from you again!

Date of experience: March 18, 2013