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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Andrea H.
2 reviews
0 helpful votes
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Great prices for dependable items
August 21, 2013

Great prices for dependable items.

Date of experience: August 21, 2013
Kelly B.
1 review
0 helpful votes
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I always find what I want and at a good price
August 21, 2013

I always find what I want and at a good price.

Date of experience: August 20, 2013
Alan G.
1 review
0 helpful votes
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Easy
August 20, 2013

Easy. Free shipping

Date of experience: August 20, 2013
kim R.
1 review
0 helpful votes
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GREAT PRODUCT, EASY WEB SITE NAVIGATION
August 19, 2013

GREAT PRODUCT, EASY WEB SITE NAVIGATION. VERY PLEASED!

Date of experience: August 18, 2013
Carol P.
1 review
0 helpful votes
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I could not get the size from Zappos, where I first saw the shoes, so I googled the manufacture and ordered them directly. The shoe is not comfortable for my 96 year old mother but she has difficult feet. I was impressed with the shoes and will use the website in the future.
I contacted the company because I was not home when FedEx delivered and thought they had not delivered and I went to the depot in person to pick up the shoes. All's well that ends well but unfortunately I must return the shoes.

Date of experience: August 18, 2013
Laura J.
1 review
0 helpful votes
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So far so good!
August 18, 2013

So far so good!
But I have only shopped on your site and just completed placing first order.

--Have received in a timely matter. My 11 year-old son is happy so far. We are new to trying out support for him and not entirely sure what to look for, but he says the pain is less now during our walks. So we are moving in the right direction.

Date of experience: August 18, 2013
Cristian K.
2 reviews
0 helpful votes
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Excellent product, the boots are beatiful
August 18, 2013

Excellent product, the boots are beatiful

Date of experience: August 17, 2013
Jackie M.
1 review
0 helpful votes
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My disappointment stems from the fact that the size was much, much too large. The female orthotic was only offered as size 6-7.5. I am a size six and the orthotic wouldn't even fit into my shoe. It should be made in each individual size. I did give it to my husband (a male size 8) and he is still breaking it in. I'm glad he could use it. Thanks for the opportunity to give you this information.

Date of experience: August 17, 2013
Jacqueline G.
1 review
0 helpful votes
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The shoes I ordered were received in a timely manner. Although I love the look of the shoes, they did not fit comfortably, so I am going through the return process now. That is going very smoothly. I will definitely shop at this store again.

Date of experience: August 15, 2013
Patti M.
1 review
0 helpful votes
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I had never used this website before, but was very pleased with the selection and prices. Unfortunately, I had to return my shoes, as they did not fit. I can not respond on the return process as that part is not complete.I hope this part is as good as the delivery part.

Date of experience: August 15, 2013
Patti L.
3 reviews
0 helpful votes
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Easy site to work with, love all the color selections. Will use your site again and recommend it to my friends, Thanks. Received my order today and was extremely pleased with all 3 pairs of shoes, great price and great product, will order from you again soon, and thanks for having such a great sale, 20% OFF! Thanks again.

Date of experience: August 14, 2013
Diane X.
13 reviews
0 helpful votes
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Live my Tide sandals
August 12, 2013

Live my Tide sandals. Best ones I have ever had. Probably will order more sandals.

Date of experience: August 12, 2013
Tom W.
2 reviews
0 helpful votes
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Fast shipping and I have already recommended this site to someone else with plantar fasciitis. Your site was recommended to me by a prior customer.

Date of experience: August 11, 2013
Jeff K.
1 review
0 helpful votes
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Found what I needed with no trouble
August 9, 2013

Found what I needed with no trouble. Now that I rescued a 4 year old Golen Retriever we are walking fools again. Except my plantar fasciitis came back after ten years. Hope this does the trick.

Date of experience: August 9, 2013
Nicole A.
1 review
0 helpful votes
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I wish the Orthotic Shop carried half sizes
August 8, 2013

I wish the Orthotic Shop carried half sizes.

Date of experience: August 8, 2013
Beverly C.
1 review
0 helpful votes
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I am very pleased with the foot up support
August 8, 2013

I am very pleased with the foot up support. I noticed a big difference in how I could walk more naturally as soon as I put it on. If possible, could you consider making it in white also.

Date of experience: August 8, 2013
Margaret I.
2 reviews
0 helpful votes
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Easy to order but cannot give overall rating until items received and tried.

Date of experience: August 8, 2013
alissa s.
1 review
0 helpful votes
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Easy site to navigate
August 7, 2013

Easy site to navigate.

Date of experience: August 7, 2013
Lynne V.
1 review
0 helpful votes
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Easy, fast to order online
August 7, 2013

Easy, fast to order online. Sandals were exactly as described and perfect for plantar fasciitis.
Excellent online experience. Have already placed another order.

Date of experience: August 7, 2013
Bobby P.
1 review
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Got a AWESOME deal for my sandals with a discount code.

Date of experience: August 6, 2013