Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

charles I.
4 reviews
0 helpful votes
Follow charles I.
Unfollow charles I.
Share Review
Report Review

It was easy
August 5, 2013

It was easy

Date of experience: August 5, 2013
Roger M.
1 review
0 helpful votes
Follow Roger M.
Unfollow Roger M.
Share Review
Report Review

I need to return the shoes
August 5, 2013

I need to return the shoes. Won't fit. I don't have phone number to call. Will you please give me a number.

Date of experience: August 5, 2013
Dave Y.
10 reviews
0 helpful votes
Follow Dave Y.
Unfollow Dave Y.
Share Review
Report Review

On a previous attempt to order, the cart page froze and I wasn't able to adjust the order. I tried Live Help, but gave up after waiting several minutes for a response. These are the reasons for the rating above.

Date of experience: August 5, 2013
Tammy F.
2 reviews
0 helpful votes
Follow Tammy F.
Unfollow Tammy F.
Share Review
Report Review

Awesome!
August 5, 2013

Awesome! Easy to follow & find what I needed. Good prices!

Date of experience: August 5, 2013
Gloria M.
1 review
0 helpful votes
Follow Gloria M.
Unfollow Gloria M.
Share Review
Report Review

Shopping here was very easy
August 5, 2013

Shopping here was very easy. Can't wait for my husband to
Try his new shoes, sure hope they help his plantar fasciitis.

Date of experience: August 5, 2013
Denise E.
18 reviews
0 helpful votes
Follow Denise E.
Unfollow Denise E.
Share Review
Report Review

Display easy to follow
August 5, 2013

Display easy to follow.

Date of experience: August 5, 2013
Debra H.
1 review
0 helpful votes
Follow Debra H.
Unfollow Debra H.
Share Review
Report Review

Everything good and my feet feel better
August 4, 2013

Everything good and my feet feel better.

Date of experience: August 3, 2013
Carrol Z.
2 reviews
0 helpful votes
Follow Carrol Z.
Unfollow Carrol Z.
Share Review
Report Review

Must wait until I have my merchandise to complete!It would have been nice if it all came at once. Other wise the service was OK!

Date of experience: August 3, 2013
Tina Y.
4 reviews
0 helpful votes
Follow Tina Y.
Unfollow Tina Y.
Share Review
Report Review

I love the Power step insoles for over pronation! Just as good as the ones I get at the podiatrist's office but a lot cheaper.

Date of experience: August 2, 2013
Ansel M.
1 review
0 helpful votes
Follow Ansel M.
Unfollow Ansel M.
Share Review
Report Review

Although they seem to constantly be out of the one shoe in my size I wish to order, overall it's a nice place to shop with fast service and delivery. I ended up liking the alternate shoe style I ordered, finding it had the same comfort and quality.

Date of experience: August 2, 2013
Lucy K.
2 reviews
0 helpful votes
Follow Lucy K.
Unfollow Lucy K.
Share Review
Report Review

Price was great; was able to use an added promo code. Delivery was fast. Very satisfied.

Date of experience: August 1, 2013
CARLOS D.
1 review
0 helpful votes
Follow CARLOS D.
Unfollow CARLOS D.
Share Review
Report Review

Sizing guide would be helpful
July 30, 2013

Sizing guide would be helpful

Date of experience: July 30, 2013
Linda R.
2 reviews
0 helpful votes
Follow Linda R.
Unfollow Linda R.
Share Review
Report Review

Excellent, but some shoes that I liked the best were out of stock.

Date of experience: July 30, 2013
Dee S.
1 review
0 helpful votes
Follow Dee S.
Unfollow Dee S.
Share Review
Report Review

This was an easy and informative site
July 30, 2013

This was an easy and informative site. The prices were reasonable and i especially like the fact that Google is standing behind this purchase and is there to assist if needed.

Date of experience: July 30, 2013
Pat B.
1 review
0 helpful votes
Follow Pat B.
Unfollow Pat B.
Share Review
Report Review

I've had 2 pair of these pw minor shoes and you had the best selection of all the stores.I was so happy you carry the sasha. It's a great shoe. Also great prices! Thank you, Pat

Date of experience: July 28, 2013
Gavin M.
1 review
0 helpful votes
Follow Gavin M.
Unfollow Gavin M.
Share Review
Report Review

Absolutely fantastic
July 28, 2013

Absolutely fantastic. Finally I have found a company that meets all my expectations and shoes that are comfortable from day one. Thankyou.

Date of experience: July 27, 2013
Kristykarrikernorthstatenet O.
1 review
0 helpful votes
Follow Kristykarrikernorthstatenet O.
Unfollow Kristykarrikernorthstatenet O.
Share Review
Report Review

I really like all the different styles to choose from. Can't wait to get my first pair. Look forward to doing business with you in the future. Due to my foot problems it is hard for me to find a shoe other than tennis shoes gives my arch the support I need.

Date of experience: July 25, 2013
Virginia K.
3 reviews
0 helpful votes
Follow Virginia K.
Unfollow Virginia K.
Share Review
Report Review

Quick Checkout and they deliver internationally when others wouldn't!

Date of experience: July 25, 2013
Anna M.
8 reviews
0 helpful votes
Follow Anna M.
Unfollow Anna M.
Share Review
Report Review

Nice Quick and a delightful experience
July 25, 2013

Nice Quick and a delightful experience.

Date of experience: July 25, 2013
Karen H.
1 review
0 helpful votes
Follow Karen H.
Unfollow Karen H.
Share Review
Report Review

The one thing I dislike about your site is erratic charging of duty.

Date of experience: July 22, 2013