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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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diana p.
1 review
0 helpful votes
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Great shoes, I walked 4 days in Orlando with my kids and my feet did not hurt, I was tired but no pain from my feel as I felt in the past.

Date of experience: September 1, 2013
Sapodedo B.
1 review
0 helpful votes
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Great selection.Shipping and packaging were excellent. The size runs very large; slightly better quality than lower priced similar sandals.

Date of experience: September 1, 2013
C T.
1 review
0 helpful votes
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I was originally purchasing my Spira shoes locally, but the store that carried them has been gone for several years. I found this site online. In making my first purchase from this store, I bought a size too narrow and had no trouble getting a quick exchange. This year's purchase fit perfectly, and I was amazed at how quickly my shoes arrived.
Thank you for your fast service.

Date of experience: August 31, 2013
Sandra M.
1 review
0 helpful votes
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Initially confusing, as I received two emails about delivery on a certain date. I waited at home for the delivery for two days. After receiving the third email, I contacted the phone number given, and was informed by your staffer that I shouldn't have received the first emails, and that as I was in Canada, the parcel was coming via the postal service. All cleared up, and the young lady apologized profusely for the inconvenience. Well done and thanks again.

Date of experience: August 30, 2013
Lynne M.
1 review
0 helpful votes
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Love the shoes, fit great and a model of Orthoheel I had not seen before for the colder months.

Date of experience: August 30, 2013
Lynette S.
1 review
0 helpful votes
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Very easy...
August 30, 2013

Very easy...Great prices and range. Very Happy. Have recommended to all my friends. Thank you!

Date of experience: August 30, 2013
Valerie B.
1 review
0 helpful votes
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Good selection
August 29, 2013

Good selection

Date of experience: August 28, 2013
Roberta C.
1 review
0 helpful votes
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Very smooth
August 29, 2013

Very smooth

Date of experience: August 28, 2013
Jamie M.
1 review
0 helpful votes
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Very easy to purchase
August 28, 2013

Very easy to purchase. I didn't get my order by the promised 2 days.

Date of experience: August 27, 2013
Tim K.
1 review
0 helpful votes
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Your store has a nice selection and the prices are very competitive. I have been very pleased with your customer service in the past. Your association with Google is a nice touch as well.

Date of experience: August 27, 2013
Tim D.
1 review
0 helpful votes
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Found what was looking for quickly and had the size needed

Date of experience: August 26, 2013
Jean C.
1 review
0 helpful votes
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All went good except the sizing
August 25, 2013

All went good except the sizing. They run big (the last pair I purchased did as well but I was able to order a 1/2 smaller and they fit nicely) This pair only comes in full sizes, so I need to return this pair of size 8 and try a 7. I'm concerned a full size smaller may be TOO small but I'm going to try them. I am in the process of sending the size 8's back to you.

Date of experience: August 25, 2013
Robert W.
8 reviews
0 helpful votes
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Spoke to Nicole, and told her about my first time order, and she gave me a 5% discount on order, Thank you Nicole!

Date of experience: August 24, 2013
Starla T.
1 review
0 helpful votes
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I loved the video
August 24, 2013

I loved the video

Date of experience: August 24, 2013
Ann W.
1 review
0 helpful votes
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I was looking for the best diabetic socks for my mom and wasn't sure where to look. I found all of my answers on this site. Thank you so much!

Date of experience: August 23, 2013
Heidi V.
5 reviews
0 helpful votes
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It was fine
August 23, 2013

It was fine. It would have been helpful to know how long each shipping option takes.

Date of experience: August 23, 2013
Jacqueline S.
3 reviews
0 helpful votes
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Been good
August 22, 2013

Been good

Date of experience: August 22, 2013
Lynette R.
3 reviews
0 helpful votes
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I had to return the sandal because the arch support did not fit my arch that needed the support.

Date of experience: August 22, 2013
Joelle D.
1 review
0 helpful votes
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I love Orthaheel sandals, and you had a great price and free shipping.

Date of experience: August 21, 2013
carla p.
1 review
0 helpful votes
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Thanks for the good price for an insole I use and have now gotten for my husband...we just returned from a trip so he hasn't tried them yet.

Date of experience: August 21, 2013