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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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MISHA B.
1 review
0 helpful votes
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Quick easy and efficient
September 16, 2013

Quick easy and efficient

Date of experience: September 16, 2013
Brenda W.
4 reviews
0 helpful votes
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Like the way they fit in my shoe and the support they provide.

Date of experience: September 16, 2013
Jane G.
1 review
0 helpful votes
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I recieved my order promptly and I am very pleased with my new Orthaheel boots!

Date of experience: September 16, 2013
jolene O.
1 review
0 helpful votes
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Delivery and processing of order was exceptionally prompt.
Item packed well.
Have ordered before from Orthoticshop and will order again.

Date of experience: September 13, 2013
Dani S.
1 review
0 helpful votes
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Thus far, I am quite happy
September 13, 2013

Thus far, I am quite happy.

This site is great, and the products are wonderful. I am so happy with my indoor shoes/slippers. They are light weight, super comfy, and I can interchange the instep with my custom orthotics if necessary. Love, Love, Love!

Date of experience: September 13, 2013
Shirley P.
1 review
0 helpful votes
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PRODUCT DESCRIPTION AND OPTION FOR LIVE HELP
September 12, 2013

PRODUCT DESCRIPTION AND OPTION FOR LIVE HELP

Date of experience: September 12, 2013
KJ B.
1 review
0 helpful votes
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Thanks for great services...
September 12, 2013

Thanks for great services...

Date of experience: September 12, 2013
Alice J.
3 reviews
0 helpful votes
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The shopping experience was great
September 12, 2013

The shopping experience was great. One of the products I received was slightly disappointing. It is the slim Orthaheel shoe liner to be used in dress shoes. I have worn Orthaheel shoes for a few years and the amount of arch support in this was less than I expected. Could have been a little thicker at the arch.

Date of experience: September 12, 2013
IRWIN O.
1 review
0 helpful votes
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EXCELLANT SEEMS VERY WELL MADE AND ADAPTABLE FOR PEOPLE WITH FOOT PROBLEMS THAT ARE SWOLLEN EASY FITTING AND WEARING

Date of experience: September 11, 2013
Jim D.
1 review
0 helpful votes
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Very easy to order from
September 10, 2013

Very easy to order from

Date of experience: September 10, 2013
diAnne M.
1 review
0 helpful votes
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I'm a diabetic with a high arch and foot pain; my main problem is with slippers and tile floors! Just wish this slipper came in more than one color.

Date of experience: September 9, 2013
Linda H.
3 reviews
0 helpful votes
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I have NEVER had a bad experience
September 9, 2013

I have NEVER had a bad experience - best customer service ever. I buy all my Orthoheel products from the Orthotic Shop.

Date of experience: September 9, 2013
Mickey F.
1 review
0 helpful votes
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I've ordered from you before without any problems
September 7, 2013

I've ordered from you before without any problems.

Date of experience: September 7, 2013
RICHARD P.
2 reviews
0 helpful votes
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EASY TO READ AND ORDER PAGE!SUPER FAST SHIPPING!
September 7, 2013

EASY TO READ AND ORDER PAGE!SUPER FAST SHIPPING!

Date of experience: September 6, 2013
Bruce G.
1 review
0 helpful votes
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I shopped other sources for the same boots
September 6, 2013

I shopped other sources for the same boots. Orthotic Shop had the best price and free shipping. The package arrived in less time than I thought it would take. Highly recommend.

Date of experience: September 6, 2013
Lora E.
1 review
0 helpful votes
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This was the lowest price for a high quality product that I could find. I was perfectly happy with my Propet Tour Walkers!

Date of experience: September 5, 2013
Barbara K.
1 review
0 helpful votes
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I found information and products for many foot problems, including drop foot, which is my problem! I found shoes and assistance devices I've not found elsewhere, so great work Orthoticsshop.com!

Date of experience: September 4, 2013
Kerry L.
1 review
0 helpful votes
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I wish you would have more size 11.5 and 12
September 4, 2013

I wish you would have more size 11.5 and 12. They always sell out very quickly.

Date of experience: September 3, 2013
Hafeez O.
1 review
0 helpful votes
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Swift response from Nicole!
September 4, 2013

Swift response from Nicole!
Got the item within 14 business days (international parcel)

Date of experience: September 3, 2013
Dorothy A.
1 review
0 helpful votes
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Thank you sandals to accommodate orthotics are VERY difficult to find. Too bad they are so expensive

Date of experience: September 2, 2013