Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

Joy L.
1 review
0 helpful votes
Follow Joy L.
Unfollow Joy L.
Share Review
Report Review

This is my second order from orthoticshops.com
September 28, 2013

This is my second order from orthoticshops.com. Both times the orders arrived quickly & were exactly what I wanted. Very pleased with their product & ordering ease.

Date of experience: September 28, 2013
Carol H.
1 review
0 helpful votes
Follow Carol H.
Unfollow Carol H.
Share Review
Report Review

It was very easy
September 28, 2013

It was very easy.

Date of experience: September 28, 2013
Dave A.
2 reviews
0 helpful votes
Follow Dave A.
Unfollow Dave A.
Share Review
Report Review

Website was very easy to use and no freight!
September 28, 2013

Website was very easy to use and no freight!

Date of experience: September 27, 2013
Moira S.
1 review
0 helpful votes
Follow Moira S.
Unfollow Moira S.
Share Review
Report Review

Very easy to view products and order
September 27, 2013

Very easy to view products and order. In my case, I needed a wide boot for bunion issues. The boot with the slight "roll" looked a bit clunky, and fit a bit too tight over the toes. But I will definitely check the website again and see if there is another model that I might be more successful in wearing! Great attention to detail; thank you so much!

Date of experience: September 27, 2013
Robert G.
2 reviews
0 helpful votes
Follow Robert G.
Unfollow Robert G.
Share Review
Report Review

Moost comfortable shoes I have had for sometime
September 26, 2013

Moost comfortable shoes I have had for sometime.

Date of experience: September 26, 2013
sue O.
3 reviews
0 helpful votes
Follow sue O.
Unfollow sue O.
Share Review
Report Review

10% discount, promised, but not shown on receipt
September 26, 2013

10% discount, promised, but not shown on receipt.
After I contacted their customer service, discount was readily acknowledged.
The discount was credited to my account on the same day my account was debited for the purchase.
A very nice experience.

Date of experience: September 25, 2013
Dianne C.
1 review
0 helpful votes
Follow Dianne C.
Unfollow Dianne C.
Share Review
Report Review

Thank you received my purchased after i emailed you yesterday. Very happy with sandals.

Date of experience: September 23, 2013
Michael M.
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

My shopping experience was quick, easy and convenient. Delivery was quick and the slippers were an excellent fit.

Date of experience: September 23, 2013
Doug S.
1 review
0 helpful votes
Follow Doug S.
Unfollow Doug S.
Share Review
Report Review

Great service, great machine
September 23, 2013

Great service, great machine.

Date of experience: September 23, 2013
Glenda G.
1 review
0 helpful votes
Follow Glenda G.
Unfollow Glenda G.
Share Review
Report Review

So far so good!
September 21, 2013

So far so good! Received in record time and love the product!

Date of experience: September 21, 2013
Sandi I.
1 review
0 helpful votes
Follow Sandi I.
Unfollow Sandi I.
Share Review
Report Review

Wanted a different color, but settled for 2nd choice
September 21, 2013

Wanted a different color, but settled for 2nd choice

Date of experience: September 21, 2013
Marilyn H.
9 reviews
0 helpful votes
Follow Marilyn H.
Unfollow Marilyn H.
Share Review
Report Review

Excellent!
September 20, 2013

Excellent!

Date of experience: September 20, 2013
Barbara T.
3 reviews
0 helpful votes
Follow Barbara T.
Unfollow Barbara T.
Share Review
Report Review

Very easy to order, hope delivery is also smooth
September 20, 2013

Very easy to order, hope delivery is also smooth.
Delivery was promised in 2-3 days but took 9 days. However the ability to look at the tracking feature let me see where the order was at all times. I understand that it takes longer to pass through customs to Canada. Promised delivery to Canada should probably be at least a week.
Very satisfied with product.

Date of experience: September 20, 2013
Joseph F.
1 review
0 helpful votes
Follow Joseph F.
Unfollow Joseph F.
Share Review
Report Review

Outstanding service and prices!
September 20, 2013

Outstanding service and prices! Thank you!

Date of experience: September 20, 2013
claire n.
1 review
0 helpful votes
Follow claire n.
Unfollow claire n.
Share Review
Report Review

Arrived much faster than expected
September 19, 2013

Arrived much faster than expected

Date of experience: September 19, 2013
Belinda C.
1 review
0 helpful votes
Follow Belinda C.
Unfollow Belinda C.
Share Review
Report Review

Very pleased with product quality, price & delivery time

Date of experience: September 19, 2013
Kay V.
1 review
0 helpful votes
Follow Kay V.
Unfollow Kay V.
Share Review
Report Review

My first time ordering
September 19, 2013

My first time ordering. I found a pair of shoes that I could not find on other sites. It was easy to order, the price was very good, and I received my shoes very quickly. I will order from this site agai!

Date of experience: September 19, 2013
Heather C.
1 review
0 helpful votes
Follow Heather C.
Unfollow Heather C.
Share Review
Report Review

Very easy to navigate with a quick shipping time
September 19, 2013

Very easy to navigate with a quick shipping time. Thanks

Date of experience: September 19, 2013
Carl K.
8 reviews
0 helpful votes
Follow Carl K.
Unfollow Carl K.
Share Review
Report Review

Surprised to see how much the price had increased in less than a year. Paid $**.** + *.** shipping in January of this year.

Date of experience: September 18, 2013
David S.
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Will not know the outcome of my experience until I try the product I ordered

Date of experience: September 17, 2013