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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Lisa J.
10 reviews
0 helpful votes
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User friendly site, abundant choices, hope they fit and last!

Date of experience: October 14, 2013
Meghan C.
1 review
0 helpful votes
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Thank you for the coupon code
October 14, 2013

Thank you for the coupon code. I had contacted you through ebay ad appreciate the discount. I will be back.

Date of experience: October 14, 2013
Sharon M.
2 reviews
0 helpful votes
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Easy to use
October 13, 2013

Easy to use. Fast shipping.

Date of experience: October 13, 2013
Charles B.
1 review
0 helpful votes
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Discovered that Amazon's price for same item was significantly less than I paid. Product and service were excellent, but would have changed order to Amazon if I could have cancelled Orghotic order.

Date of experience: October 12, 2013
Shawn L.
1 review
0 helpful votes
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I ordered these for my mother
October 12, 2013

I ordered these for my mother. She has a difficult time finding narrow size shoes. These shoes worked great with her orthotics and fit well. Thank you.

Date of experience: October 12, 2013
Maricela S.
1 review
0 helpful votes
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I enjoyed the wide selection of merchandise and the affordable prices.

Date of experience: October 11, 2013
Patty U.
2 reviews
0 helpful votes
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I have trouble finding shoes because I have neuropathy and my feet swell. I am hoping these work out so that I can buy more and have a variety.

The shoes fit well, but as always, my feet swelled and my feet were a bit uncomfortable, but I find that with all my shoes. There is no getting around it as far as I can tell.

Date of experience: October 11, 2013
Todd M.
2 reviews
0 helpful votes
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The website was well laid out and easy to navigate. The purchase was quick and easy and delivery was very fast! Great site with great products that I would highly recommend!

Date of experience: October 9, 2013
Janice X.
14 reviews
0 helpful votes
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The service I received was very good
October 9, 2013

The service I received was very good. I purchased 2 pairs of shoes and was thrilled with the 1 pair, the other pair not so much. I submitted a very positive review on the sandals, for the running shoes I was very truthful about the fit and my review was not posted...however the positive review was posted right away. Perhaps if other people had posted that the shoe ran narrow, I would not have ordered it.

Date of experience: October 9, 2013
beverly d.
1 review
0 helpful votes
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Hope I have found my "go-to" place to buy my shoes.

Date of experience: October 9, 2013
Sue C.
7 reviews
0 helpful votes
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If you help my feet stop hurting, i will be a customer for life.

Date of experience: October 9, 2013
Radona V.
1 review
0 helpful votes
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I was very pleased with the merchandise and also with the prompt delivery. The shoes are very comfortable and CUTE!

Date of experience: October 8, 2013
Carol J.
3 reviews
0 helpful votes
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First time order
October 8, 2013

First time order. Have used nail polish before and really like.

Date of experience: October 8, 2013
Diane M.
1 review
0 helpful votes
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Thank You very easy to find what I needed
October 7, 2013

Thank You very easy to find what I needed.

Date of experience: October 7, 2013
Eva F.
1 review
0 helpful votes
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Great shoe brands and hard to find sizes
October 7, 2013

Great shoe brands and hard to find sizes. Love the price, too. Great Customer Service. Easy to use online site.

Date of experience: October 7, 2013
Polly P.
1 review
0 helpful votes
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I was stunned with the speed of the order!
October 7, 2013

I was stunned with the speed of the order! And the fine quality of the shoes.

I will definitely be back!

Date of experience: October 7, 2013
JACKIE P.
1 review
0 helpful votes
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I am glad I found this site
October 3, 2013

I am glad I found this site. I will know more after I try the shoes I ordered--I have a hard time finding shoes that don't make my feet hurt.After receiving the boots, I found that I had to return them because they did not fit right--However the boots themselves were great--nice looking and if only they would have been a little longer in the toe area I could have worn them.My big toes rubbed in the corners. I had a little trouble un derstanding about how to return the order--since they had been shipped from a different place than I ordered them from! But after printing off the postage free return slip I got them back in the return mail! I will probably order again mayby a larger size than normal would fit me and mayby extra wide ones instead of wide.

Date of experience: October 3, 2013
Freda T.
1 review
0 helpful votes
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Third pair ordered from Orthotic shop and I've been tremendously pleased! Fast shipping, awesome service!

Date of experience: October 3, 2013
June M.
1 review
0 helpful votes
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Great service, you were actually my second choice. Had to cancel my order with the other company. Next time you will be my first choice to place my order

Date of experience: October 3, 2013
CleoLa C.
1 review
0 helpful votes
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Very easy shopping and hope these shoes help with my heel problems. I received my shoes today and am pleased with the quality of these shoes however I am having a problem with my left foot being larger than the right and my instep being high so I will have to send them back but I will be shopping for some more with this company because the quality and workmanship of these shoes is great.

Date of experience: September 30, 2013