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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Dennis D.
1 review
0 helpful votes
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I forgot to enter the discount code
October 31, 2013

I forgot to enter the discount code. It might be a good idea to ask first time buyers before tha final payment button if they have a discount code. Other than that the site was OK to browse on.

Date of experience: October 31, 2013
B M.
1 review
0 helpful votes
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I was thoroughly pleased with the product and the expediency with which it was delivered. I ordered slippers and the size I ordered was too large. So I just returned them and am waiting to receive the slippers in a size 9.

Date of experience: October 31, 2013
Cynthia W.
1 review
0 helpful votes
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The inserts make my shoes a little tight but over all they are working well. The size was perfect.

Date of experience: October 31, 2013
Ginger R.
1 review
0 helpful votes
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These orthotics were great
October 30, 2013

These orthotics were great. Had xrays and doc thought I MIGHT have hairline fracture of toes. After three months and still in pain, I tried these and they help a great deal. Ordered 3/4 length by mistake and will get the full length as I use these for walking but that was the only issue.

Date of experience: October 30, 2013
Paula G.
1 review
0 helpful votes
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Thanks for having the shoes I want that my local store wouldn't order for me.

Date of experience: October 29, 2013
Kelly A.
1 review
0 helpful votes
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Incredible prices
October 28, 2013

Incredible prices - wish I'd bought my black Propet boots here instead of shoes.com!

Date of experience: October 28, 2013
julie v.
1 review
0 helpful votes
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I am pleased that you ship to australia
October 28, 2013

I am pleased that you ship to australia.

Date of experience: October 27, 2013
Jan V.
5 reviews
0 helpful votes
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After speaking with your customer service representative, I felt confident ordering from your company. She was extremely helpful and professional, as well as fun to talk with.

Date of experience: October 27, 2013
Monica O.
1 review
0 helpful votes
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Easy to use website!
October 27, 2013

Easy to use website! Thanks for taking paypal!
Great shopping experience -- order arrived on time!
LOVE my new Oofos Sandals! -- great cushion, balance and arch support! They make walking and standing so much easier. Thanks!

Date of experience: October 27, 2013
Linda L.
1 review
0 helpful votes
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Prices were very comparable to others and I also found a coupon code which is great. Loved the free shipping.

Date of experience: October 27, 2013
Nancy L.
1 review
0 helpful votes
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Very Quick & easy
October 27, 2013

Very Quick & easy. Very good support, & very well made.

Date of experience: October 26, 2013
Victoria L.
1 review
0 helpful votes
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The hand brace I ordered was of much better quality than what I was expecting for 18 dollars! The insoles are of great quality too! I will definitely shop here again and I highly recommend this site to others who are looking for great quality with astonishing prices.

Date of experience: October 26, 2013
Linda E.
3 reviews
0 helpful votes
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Communication is great, delivery is fast and product is exactly what you order. Will do business with them again.

Date of experience: October 26, 2013
Christine L.
1 review
0 helpful votes
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Great Service!
October 26, 2013

Great Service! Shipping was faster this time around! Awesome!

Date of experience: October 26, 2013
Ronald D.
5 reviews
0 helpful votes
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I would recommend to anyone love then
October 22, 2013

I would recommend to anyone love then

Date of experience: October 22, 2013
Mary P.
1 review
0 helpful votes
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Good selection/good prices Fast shipping
October 21, 2013

Good selection/good prices Fast shipping.

Date of experience: October 21, 2013
Cecilia L.
1 review
0 helpful votes
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Love the slippers stopped foot pain instantly
October 19, 2013

Love the slippers stopped foot pain instantly.

Date of experience: October 19, 2013
Dawn A.
1 review
0 helpful votes
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AFTER ONLINE ORDER PROCESS: only problem I had was at check out. There seemed to be duplication and I wasn't sure when/if I actually was in paypal to ensure my desired/correct payment method was used.

AFTER RECEIVED ORDER: price was very good (best I've found) and free shipping is always a bonus! Received my shoes very fast - sooner than I had expected - which allowed me to wear them sooner. I was impressed. Great product, great service. A satisfied customer.

Date of experience: October 17, 2013
Dogtired T.
1 review
0 helpful votes
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Customer should get a chance to review entire order, payment option entered and total to be charged on one page before confirming order.

Date of experience: October 16, 2013
Jodie W.
1 review
0 helpful votes
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Good prices and sales on Orthaheel
October 15, 2013

Good prices and sales on Orthaheel

Date of experience: October 15, 2013