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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Val S.
1 review
0 helpful votes
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Very quick check out
November 30, 2013

Very quick check out.

Date of experience: November 29, 2013
Elmer C.
1 review
0 helpful votes
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I am satisfied with the purchase
November 30, 2013

I am satisfied with the purchase. They are what I ordered and I appreciate your concern.

Date of experience: November 29, 2013
william h.
1 review
0 helpful votes
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Reasonalble prices, free shipping, easy checkout
November 28, 2013

Reasonalble prices, free shipping, easy checkout

Date of experience: November 27, 2013
Fay H.
1 review
0 helpful votes
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Very pleased with the experience
November 27, 2013

Very pleased with the experience

Date of experience: November 27, 2013
Gail S.
1 review
0 helpful votes
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It was an easy process, you had what I needed and I love that you have free shipping!

Date of experience: November 26, 2013
Michael F.
1 review
0 helpful votes
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The inserts really helped my problem with plantar fasciitis, pain went away within a week with some stretching exercises and the inserts. Plan on doing business with you again to get some additional inserts for my other shoes.

Date of experience: November 26, 2013
greg h.
1 review
0 helpful votes
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Most comfortable sandal, really a good sandal for my feet.

Date of experience: November 25, 2013
Ronald H.
1 review
0 helpful votes
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Quick and efficient
November 25, 2013

Quick and efficient. Super savings on this product.

Date of experience: November 24, 2013
Lynn S.
7 reviews
0 helpful votes
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A nice selection of shoes for people with foot problems. Good prices, and a nice website, too! Easy returns. I will be shopping here again! :)

Date of experience: November 24, 2013
marti k.
1 review
0 helpful votes
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Product rec'd was defective and am now waiting for the return of a replacement item and also the refund difference

Date of experience: November 23, 2013
cathleen B.
1 review
0 helpful votes
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Have recommended you site to others
November 23, 2013

Have recommended you site to others. Very fast shipment.

Date of experience: November 23, 2013
Leslie A.
8 reviews
0 helpful votes
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Other than a miscommunication during the ordering process the rest of the transaction was great.

Date of experience: November 22, 2013
HENRY K.
1 review
0 helpful votes
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MY MOTHER HAS SWOLLEN FEET (DEMA RELATED) AND IT IS HARD TO FIND SHOES FOR HER. BUT I FOUND THEM HERE

Date of experience: November 22, 2013
Rebecca H.
2 reviews
0 helpful votes
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I like no shipping cost you save me money, didn't get the 10 %off coupon. You said $**.** and that's what you charged.now if I just like the shoes. The shoes feel unisex, they don't fit snug. The heel is smaller than I thought, I have a pair of Kellogg's and I thought these were like them. The ones I have are also big and my foot slids to the top and my toe hits top. Also I have a tailors bunion on my foot from shoes sliding. Afraid to order smaller size because may be too small.

Date of experience: November 21, 2013
Frankie C.
1 review
0 helpful votes
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I like the free shipping and return and hope these shoes work for me!

Date of experience: November 19, 2013
Patricia M.
1 review
0 helpful votes
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Your site was easy to navigate
November 18, 2013

Your site was easy to navigate. Your prices were better than others. Shipping time was good. I would recommend, and use then again.

Date of experience: November 18, 2013
Janice C.
1 review
0 helpful votes
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I was thrilled to find what I believe will work so quickly.

Date of experience: November 17, 2013
Barbara R.
1 review
0 helpful votes
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It was quick and easy and got what I was looking for. These shoes are comfortable and fits well. The main reason I bought them was to see if it helped my heel problem and it did. Love them!

Date of experience: November 17, 2013
Sue L.
2 reviews
0 helpful votes
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Everything went well with the order
November 16, 2013

Everything went well with the order

Date of experience: November 16, 2013
Lucy S.
1 review
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First time shopper, for first Extra width shoes
November 16, 2013

First time shopper, for first Extra width shoes. Have to wear orthotics following fracture healing. Unable to use the
Ordered product, because orthotic on right requires a deep shoe. I am impressed with your customer service, changes in the order and return policy. Thank you for being so helpful to this first time user.

Date of experience: November 16, 2013