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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,399 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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linds m.
1 review
0 helpful votes
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Great FULL WEBSITE!
September 5, 2015

Great FULL WEBSITE! Love the shipping and returns policy! Great JOB Orthotic Shop

Date of experience: September 5, 2015
Jim G.
1 review
0 helpful votes
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Pleasant as I have experienced every time
September 4, 2015

Pleasant as I have experienced every time

Date of experience: September 4, 2015
Susan K.
1 review
0 helpful votes
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Very easy to shop on here
September 4, 2015

Very easy to shop on here. Just hope the shipping is as easy as the shopping, and the product is quality. Shipping was fast, but items didn't quite fit right walking shoes were too wide and wedge sandals hurt between my toes and were too wobbly.

Date of experience: September 4, 2015
cathy e.
1 review
0 helpful votes
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I ordered the color and the size I needed and the company sent me the wrong color and size. I had to drive about 3 to 5 miles out the send the shoes back. I didn't have the time to take them back but I found the time to work it in. The company did send me the correct pair of shoes after a week or so. Thank you, Cathy

Date of experience: September 4, 2015
gary F.
2 reviews
0 helpful votes
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Shoe was too narrow and did not fit comfortably
September 3, 2015

Shoe was too narrow and did not fit comfortably.

Date of experience: September 3, 2015
Russell V.
7 reviews
0 helpful votes
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I will let you know in about a year
September 3, 2015

I will let you know in about a year.

Date of experience: September 3, 2015
Mary B.
11 reviews
0 helpful votes
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I love the shoes I recieved for my daughter
September 3, 2015

I love the shoes I recieved for my daughter. She wears afos and we have such a hard time finding shoes let alone dress shoes. The Answer2 was just perfect!

Date of experience: September 3, 2015
MaryAnn F.
1 review
0 helpful votes
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Great
September 3, 2015

Great

Date of experience: September 3, 2015
Yvonne W.
2 reviews
0 helpful votes
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Been looking for this size and style of sandals thanks for being here

Date of experience: September 3, 2015
Linda E.
2 reviews
0 helpful votes
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The shoes are a bit clunky, but comfortable
September 2, 2015

The shoes are a bit clunky, but comfortable.

Date of experience: September 2, 2015
Carol P.
3 reviews
0 helpful votes
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Your variety of shoes and style for orthotics is amazing!

Date of experience: September 2, 2015
Carla G.
1 review
0 helpful votes
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None
September 1, 2015

None

Date of experience: September 1, 2015
Linda Q.
4 reviews
0 helpful votes
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I have so much trouble with my heels but these shoes really did help. I was worried about all the walking we will be doing on vac. So I thought I would bite the bullet and pay for shoes that are made for my problem. I was so glad I did because I think for the most part I won't have a problem now. They look like any other tennis shoe and next summer I will be buying cute sandals as well. They are true to size and I bought my size because with these shoes you don't need the foam inserts.

Date of experience: September 1, 2015
Nancy H.
1 review
0 helpful votes
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Would like to see a link of Sale Price items
September 1, 2015

Would like to see a link of Sale Price items.

Date of experience: September 1, 2015
michael A.
3 reviews
0 helpful votes
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The orthotics make a huge difference in my work boots, would highly recommend them. Easy to order and have always shipped quickly

Date of experience: August 31, 2015
Berne M.
1 review
0 helpful votes
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One pair was too tight in the forstep and too big in the heal area. Other pair I am trying to see if I can get used to the additional pad beside the arch - yet to be determined.

Date of experience: August 31, 2015
T B.
1 review
0 helpful votes
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Thus far, have always had positive experiences with Orthotic Shop.

Date of experience: August 31, 2015
Julie W.
3 reviews
0 helpful votes
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I appreciate that the return shipping is free and the ease of getting a FedEx return

Date of experience: August 31, 2015
Steven W.
2 reviews
0 helpful votes
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Very satisfied:-)
August 31, 2015

Very satisfied:-)

Date of experience: August 31, 2015
Christopher J.
1 review
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Everything was very easy
August 31, 2015

Everything was very easy. Hopefully it doesn't take long to get the boots

Date of experience: August 31, 2015