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OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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One pair was too tight in the forstep and too big in the heal area. Other pair I am trying to see if I can get used to the additional pad beside the arch - yet to be determined.
Thus far, have always had positive experiences with Orthotic Shop.
I appreciate that the return shipping is free and the ease of getting a FedEx return
Very satisfied:-)
Everything was very easy. Hopefully it doesn't take long to get the boots
Very pleased!
Prompt and correct.
Shoes great color brown to dark.
...
N/a
Great service - easy to use
Birthday present for daughter but that is still a couple of weeks away. I think she will love them.
Every time I want to order Vionic sandals, you never have my size in stock...Would love the Vionic Martinique in Bronze in a size 8...
Ordering and delivery time exceeded my expectations. Haven't used the product yet so can't really give fair evaluation.
Easy to place an order
Cannnot answer the last question till after I receive my shoes I ordered and then if need to return, see how all that goes. If everything goes smoothly, then yes, I would order from this sight again. I guess we will have to wait and see. I just know I could have gotten them from some other website, till I saw the reviews, and turned away from them immediately. Your reviews looked and sounded great. As for a follow up, sure, if you can catch me at home. LOL! You will know if I am not satisfied, and if I am satisfied you will hear that also. Got my order on time in great condition. Needed to do a return, and I was confused, because no paper of my order in the box, so called customer service and a real sweet lady helped me out, and returned what didn't fit. Now I am just waiting to have my refund show up on my credit card. I believe I will know by Wednesday next week if they got it and refunded me. Great place to shop, and the Vionic booties and wedge shoes that I ordered were wonderful, just one pair too small for me hence the return. Recommend this website 100% and will use again.
Fast, easy
Decent shipping good prices compared to other stores.
The shoes (Vionic) I bought this time had to be returned as they did not fit me. I love this site and their service. I own at least 10 pairs of Vionics and this is the first time I have had an issue with the fit. Vionics and Orthoticshop are the best!
VERY NICE
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

