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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Berne M.
1 review
0 helpful votes
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One pair was too tight in the forstep and too big in the heal area. Other pair I am trying to see if I can get used to the additional pad beside the arch - yet to be determined.

Date of experience: August 31, 2015
T B.
1 review
0 helpful votes
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Thus far, have always had positive experiences with Orthotic Shop.

Date of experience: August 31, 2015
Julie W.
3 reviews
0 helpful votes
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I appreciate that the return shipping is free and the ease of getting a FedEx return

Date of experience: August 31, 2015
Steven W.
2 reviews
0 helpful votes
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Very satisfied:-)
August 31, 2015

Very satisfied:-)

Date of experience: August 31, 2015
Christopher J.
1 review
0 helpful votes
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Everything was very easy
August 31, 2015

Everything was very easy. Hopefully it doesn't take long to get the boots

Date of experience: August 31, 2015
leslie g.
1 review
0 helpful votes
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Very pleased!
August 31, 2015

Very pleased!

Date of experience: August 30, 2015
Molly D.
1 review
0 helpful votes
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Prompt and correct
August 30, 2015

Prompt and correct.

Date of experience: August 30, 2015
Whitney G.
1 review
0 helpful votes
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Shoes great color brown to dark
August 30, 2015

Shoes great color brown to dark.

Date of experience: August 30, 2015
Tammy M.
1 review
0 helpful votes
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...
August 30, 2015

...

Date of experience: August 29, 2015
Pat G.
1 review
0 helpful votes
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N/a
August 29, 2015

N/a

Date of experience: August 29, 2015
Richard L.
1 review
0 helpful votes
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Great service
August 29, 2015

Great service - easy to use

Date of experience: August 29, 2015
Nancy G.
1 review
0 helpful votes
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Birthday present for daughter but that is still a couple of weeks away. I think she will love them.

Date of experience: August 29, 2015
Terry K.
5 reviews
0 helpful votes
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Every time I want to order Vionic sandals, you never have my size in stock...Would love the Vionic Martinique in Bronze in a size 8...

Date of experience: August 29, 2015
Joe L.
6 reviews
0 helpful votes
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Ordering and delivery time exceeded my expectations. Haven't used the product yet so can't really give fair evaluation.

Date of experience: August 29, 2015
CW W.
1 review
0 helpful votes
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Easy to place an order
August 29, 2015

Easy to place an order

Date of experience: August 29, 2015
Shirley P.
1 review
0 helpful votes
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Cannnot answer the last question till after I receive my shoes I ordered and then if need to return, see how all that goes. If everything goes smoothly, then yes, I would order from this sight again. I guess we will have to wait and see. I just know I could have gotten them from some other website, till I saw the reviews, and turned away from them immediately. Your reviews looked and sounded great. As for a follow up, sure, if you can catch me at home. LOL! You will know if I am not satisfied, and if I am satisfied you will hear that also. Got my order on time in great condition. Needed to do a return, and I was confused, because no paper of my order in the box, so called customer service and a real sweet lady helped me out, and returned what didn't fit. Now I am just waiting to have my refund show up on my credit card. I believe I will know by Wednesday next week if they got it and refunded me. Great place to shop, and the Vionic booties and wedge shoes that I ordered were wonderful, just one pair too small for me hence the return. Recommend this website 100% and will use again.

Date of experience: August 28, 2015
Anthony T.
1 review
0 helpful votes
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Fast, easy
August 28, 2015

Fast, easy

Date of experience: August 28, 2015
Kristan S.
1 review
0 helpful votes
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Decent shipping good prices compared to other stores.

Date of experience: August 27, 2015
Frances H.
1 review
0 helpful votes
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The shoes (Vionic) I bought this time had to be returned as they did not fit me. I love this site and their service. I own at least 10 pairs of Vionics and this is the first time I have had an issue with the fit. Vionics and Orthoticshop are the best!

Date of experience: August 27, 2015
DANIA D.
1 review
0 helpful votes
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VERY NICE
August 27, 2015

VERY NICE

Date of experience: August 27, 2015