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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Janice d.
1 review
0 helpful votes
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Love my shoes
September 19, 2016

Love my shoes. Helped my heel pain almost instantly. Will be buying more.

Date of experience: September 19, 2016
cheryl c.
1 review
0 helpful votes
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Everything is easy
September 19, 2016

Everything is easy. Love your sandals, although pricey

Date of experience: September 19, 2016
Dave M.
1 review
0 helpful votes
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Search features could be better with ability to filter more options. Took awhile to find the right shoe.

Date of experience: September 19, 2016
John D.
1 review
0 helpful votes
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Not going to lie you have the best price on sole insoles. Plus your local too. I have told others I work with at the Warren Truck Assm Plant about you also. 10 Hour plus shifts.

Date of experience: September 19, 2016
Kaye K.
1 review
0 helpful votes
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Good
September 19, 2016

Good.

Date of experience: September 18, 2016
Carla J.
3 reviews
0 helpful votes
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Very smooth transaction and a great price!
September 19, 2016

Very smooth transaction and a great price!

Date of experience: September 18, 2016
Ashley W.
1 review
0 helpful votes
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I'm very happy with my products
September 19, 2016

I'm very happy with my products.

Date of experience: September 18, 2016
Meg W.
1 review
0 helpful votes
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I tried to change the color ordered from black to navy but was able to do so. Decided to keep the black, but would have preference navy.

Date of experience: September 18, 2016
Sharon L.
3 reviews
0 helpful votes
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Ordered a wide, but toe box on right foot still a little tight. Hoping will stretch. Overall, really nice shoes.

Date of experience: September 18, 2016
Douglas H.
1 review
0 helpful votes
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Very satisfied with the overall shopping experience and the quality of the product that I purchased. This is a top rated company to deal with and I recommend this company to everyone.

Date of experience: September 18, 2016
Karen O.
1 review
0 helpful votes
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Everything arrived quickly and was as ordered
September 17, 2016

Everything arrived quickly and was as ordered.

Date of experience: September 17, 2016
Patricia P.
1 review
0 helpful votes
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I love the orthotic sandles/shoes with arch support and the heel cup. I have returned these shoes because they did not have enough support.

Date of experience: September 17, 2016
Linda M.
1 review
0 helpful votes
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Great
September 17, 2016

Great

It is cheaper than going to shoe store.

Date of experience: September 17, 2016
Barbara T.
1 review
0 helpful votes
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1st time order
September 17, 2016

1st time order. We'll see how they fit and feel. I have been looking for shoes w/arch support for a long time.
Unfortunately they only come in one width. M-W The shoes were too wide for me. If they had a medium width I would have kept them.

Date of experience: September 17, 2016
Andrea B.
1 review
0 helpful votes
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The Price is right...
September 17, 2016

The Price is right... Thank you.

Date of experience: September 16, 2016
Mary X.
8 reviews
0 helpful votes
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The most comfortable shoes I've found in years!
September 17, 2016

The most comfortable shoes I've found in years! Arrived quickly too.

Date of experience: September 16, 2016
Jennifer W.
3 reviews
0 helpful votes
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The shoes were nice but rubbed on the top off my foot so I am returning them.

Date of experience: September 16, 2016
Robert L.
1 review
0 helpful votes
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Great experience
September 16, 2016

Great experience. Fast, easy and great selection.

Date of experience: September 16, 2016
Krasiva S.
1 review
0 helpful votes
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Called Customer Service today for assistance
September 16, 2016

Called Customer Service today for assistance. Nicole promptly addressed my concern. Thank you.

Date of experience: September 16, 2016
Barbara T.
1 review
0 helpful votes
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Being new, the service for shipping my product was poor. It took over a week after they took the payment and me sending an email to have the item shipped

Date of experience: September 16, 2016