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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Dave M.
1 review
0 helpful votes
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Orthotic Shop does a great job with online ordering and delivery.

Date of experience: September 16, 2016
SML F.
1 review
0 helpful votes
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1st pair of shoes were delivered quickly enough...
September 16, 2016

1st pair of shoes were delivered quickly enough...
2nd pair took sooooo long-- I had to go else wear to buy them & then return the pair when I received them.

Date of experience: September 16, 2016
Anne T.
9 reviews
0 helpful votes
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I had great service ordering from orthotics BUT delivery was was very long. Where do I ship if need to return.
Thank you,
Anne Felber

Date of experience: September 16, 2016
Kym E.
1 review
0 helpful votes
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Feel like my regular shoes that were far less
September 16, 2016

Feel like my regular shoes that were far less

Date of experience: September 16, 2016
Sheila H.
1 review
0 helpful votes
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The site is easy to use and there is a lot of variety. The order took a little longer to arrive than I expected, but it was very well worth the wait! These are truly the most comfortable shoes I have ever worn! I will be ordering more!

Date of experience: September 16, 2016
Irina R.
1 review
0 helpful votes
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I really want to shop orthopedic shoes, I love and prefer Vionics. Would consider other brands too, but the problem is, I don't get too much of a selection in my 10,5 W size.

Date of experience: September 16, 2016
Frank S.
3 reviews
0 helpful votes
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Best price and fast shipping!
September 16, 2016

Best price and fast shipping!

Date of experience: September 16, 2016
Sandra M.
2 reviews
0 helpful votes
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Had what I wanted and ordering was easy
September 16, 2016

Had what I wanted and ordering was easy.

Date of experience: September 16, 2016
Marilyn U.
1 review
0 helpful votes
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Although my regular size, these were to small for me
September 16, 2016

Although my regular size, these were to small for me.

Date of experience: September 16, 2016
John T.
4 reviews
0 helpful votes
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Excellent store, great selection, good details for the most part on shoes I was looking at purchasing. Normally I do not like buying shoes I can not handle and try on. So far this has been a good experience. I had to send back a pair of shoes, it was handled with no hassle and then I reordered a pair I am very happy with. I am new at this and my first order was based on my ignorance.

Date of experience: September 16, 2016
Anne T.
1 review
0 helpful votes
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Awesome site!
September 16, 2016

Awesome site! Thank you!

Date of experience: September 16, 2016
Burton C.
1 review
0 helpful votes
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Thank you for the discount coupon
September 16, 2016

Thank you for the discount coupon

Date of experience: September 15, 2016
tina H.
2 reviews
0 helpful votes
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Why did my coupon or discount not work?
September 16, 2016

Why did my coupon or discount not work?

Date of experience: September 15, 2016
Nancy U.
6 reviews
0 helpful votes
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Pleased with transaction
September 16, 2016

Pleased with transaction. Like the shoes & they feel very comfortable, but may run a little small. I ordered my regular size, but the shoes are too short. I'm returning them.

Date of experience: September 15, 2016
Sherry N.
5 reviews
0 helpful votes
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Great ease of purchasing and the product is comfortable. My foot pain has not been as bad.

Date of experience: September 15, 2016
Susie K.
1 review
0 helpful votes
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You had just what I was looking for!
September 16, 2016

You had just what I was looking for! I already have the black and brown metallic and I love them!

Date of experience: September 15, 2016
patricia p.
1 review
0 helpful votes
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No comment
September 15, 2016

No comment

Date of experience: September 15, 2016
Nancy K.
1 review
0 helpful votes
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I am very pleased with these slipper
September 15, 2016

I am very pleased with these slipper. I wear then in the house to help with plantar fasciitis and neuropathy in my feet.

Date of experience: September 15, 2016
Mary E.
1 review
0 helpful votes
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I am re-ordering these because I loved the last pair
September 15, 2016

I am re-ordering these because I loved the last pair. I wore them for the entire school year last year. Just need new ones.

Date of experience: September 15, 2016
Rhonda O.
1 review
0 helpful votes
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My husband is a diabetic
September 15, 2016

My husband is a diabetic. He has very tender feet. These shoes are perfect for him.
They have a feature that is not shown on the web sight. The front of the shoe pulls down and is attached with Velcro. Perfect!

Date of experience: September 15, 2016