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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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JOE S.
1 review
0 helpful votes
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I received, "twice" the wrong size even after saying on the exchange order. I am returning the last order for a full refund. After talking to a customer service rep.who was very nice and helpful, she explained the peculiar sizing used by Polpet and that made it clear for me. I canceled the new order which would have precipitated the same problem re size. THANX! I'll shop you again.
Joe

Date of experience: September 21, 2016
Joan B.
1 review
0 helpful votes
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It was easy and you had the product I wanted
September 21, 2016

It was easy and you had the product I wanted.

Date of experience: September 21, 2016
CINDY L.
1 review
0 helpful votes
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Nothing
September 21, 2016

Nothing

Date of experience: September 21, 2016
Penny T.
5 reviews
0 helpful votes
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Always an easy site to order from
September 21, 2016

Always an easy site to order from. I absolutely love that I can put in my size, width and type of shoe I'm looking for. It saves me time and frustration from falling in love with a shoe that is out of stock in my size. Other sites do not match this site. Thank you!

My second time ordering from this site is just as excellent as the first time. Thank you!

Date of experience: September 21, 2016
K M.
1 review
0 helpful votes
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I am still getting used to the orthotic part of the shoe. I expect to be able to wear them longer as I get used to them.

Date of experience: September 21, 2016
Maryann N.
1 review
0 helpful votes
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These slippers are so cute in the leopard design
September 21, 2016

These slippers are so cute in the leopard design.
They are true to size, and I love the adjustable sides.

Date of experience: September 21, 2016
JANET A.
2 reviews
0 helpful votes
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I ORDER THROUGH AMAZON FREQUENTLY AND PLEASED WITH HOW EASY IT IS TO FIND WHAT I'M LOOKING FOR ONLINE. I HAD TO RETURN MY RECENT ORDER AS THE SHOES ARE OVERALL TOO LARGE IN SIZE FOR MY SMALL/NARROW FOOT. JAN IN TEXAS

Date of experience: September 20, 2016
carol w.
1 review
0 helpful votes
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I hope these shoes fit as well as the Cobb hill flats I bought at a new balance store! Glad I found your website as no other place had what I was looking for.
Now I have them and the fit is fine.

Date of experience: September 20, 2016
sharon t.
1 review
0 helpful votes
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Alright
September 20, 2016

Alright

Date of experience: September 20, 2016
BT S.
1 review
0 helpful votes
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Some issues with order processing, but other than that a worthwhile experience

Date of experience: September 20, 2016
Judy H.
1 review
0 helpful votes
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I have a hard to fit foot, but I've been looking for these shoes for a long time

Date of experience: September 19, 2016
Hilda B.
1 review
0 helpful votes
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I sure hope that these shoes are not too wide.i have a wide foot, but I not sure about the extra room in the toe box. Wish me luck. September 17,2016 Thank you. I liked the way the shoes looked, very stylish. But I guess that I am going to have to return them.I have had back surgery with complications and hip replacement. I just cannot walk with the extra weight. I'm sorry. Hilda Beasley

Date of experience: September 19, 2016
Traci B.
1 review
0 helpful votes
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I returned one pair and getting ready to return the other pair. Size was too big.

Date of experience: September 19, 2016
Dan F.
1 review
0 helpful votes
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Easy,even for an unaccomplished operator such as I am!

Date of experience: September 19, 2016
Becky S.
2 reviews
0 helpful votes
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Orthotics shop had the best prices for the shoes I wanted. My shoes were a half size bigger than I expected (based on other models by the same brand). They arrived very quickly and in excellent condition.

Date of experience: September 19, 2016
James s.
1 review
0 helpful votes
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I don't do this very much at all and I found it very easy!

Date of experience: September 19, 2016
Matthew W.
5 reviews
0 helpful votes
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Purchasing was easy
September 19, 2016

Purchasing was easy. Quick delivery of purchased item.

Date of experience: September 19, 2016
Karel H.
1 review
0 helpful votes
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I finally found some nice shoes for my feet
September 19, 2016

I finally found some nice shoes for my feet. Prices aren't bad either. I love the wide toe bad as I have mortons neuroma and plantar faciatis in both feet.

Date of experience: September 19, 2016
GAIL J.
1 review
0 helpful votes
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Pretty hassle free
September 19, 2016

Pretty hassle free. Comfortable shoes.

Date of experience: September 19, 2016
Janice d.
1 review
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Love my shoes
September 19, 2016

Love my shoes. Helped my heel pain almost instantly. Will be buying more.

Date of experience: September 19, 2016