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OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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I received, "twice" the wrong size even after saying on the exchange order. I am returning the last order for a full refund. After talking to a customer service rep.who was very nice and helpful, she explained the peculiar sizing used by Polpet and that made it clear for me. I canceled the new order which would have precipitated the same problem re size. THANX! I'll shop you again.
Joe
It was easy and you had the product I wanted.
Nothing
Always an easy site to order from. I absolutely love that I can put in my size, width and type of shoe I'm looking for. It saves me time and frustration from falling in love with a shoe that is out of stock in my size. Other sites do not match this site. Thank you!
My second time ordering from this site is just as excellent as the first time. Thank you!
I am still getting used to the orthotic part of the shoe. I expect to be able to wear them longer as I get used to them.
These slippers are so cute in the leopard design.
They are true to size, and I love the adjustable sides.
I ORDER THROUGH AMAZON FREQUENTLY AND PLEASED WITH HOW EASY IT IS TO FIND WHAT I'M LOOKING FOR ONLINE. I HAD TO RETURN MY RECENT ORDER AS THE SHOES ARE OVERALL TOO LARGE IN SIZE FOR MY SMALL/NARROW FOOT. JAN IN TEXAS
I hope these shoes fit as well as the Cobb hill flats I bought at a new balance store! Glad I found your website as no other place had what I was looking for.
Now I have them and the fit is fine.
Alright
Some issues with order processing, but other than that a worthwhile experience
I have a hard to fit foot, but I've been looking for these shoes for a long time
I sure hope that these shoes are not too wide.i have a wide foot, but I not sure about the extra room in the toe box. Wish me luck. September 17,2016 Thank you. I liked the way the shoes looked, very stylish. But I guess that I am going to have to return them.I have had back surgery with complications and hip replacement. I just cannot walk with the extra weight. I'm sorry. Hilda Beasley
I returned one pair and getting ready to return the other pair. Size was too big.
Easy,even for an unaccomplished operator such as I am!
Orthotics shop had the best prices for the shoes I wanted. My shoes were a half size bigger than I expected (based on other models by the same brand). They arrived very quickly and in excellent condition.
I don't do this very much at all and I found it very easy!
Purchasing was easy. Quick delivery of purchased item.
I finally found some nice shoes for my feet. Prices aren't bad either. I love the wide toe bad as I have mortons neuroma and plantar faciatis in both feet.
Pretty hassle free. Comfortable shoes.
Love my shoes. Helped my heel pain almost instantly. Will be buying more.
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

