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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,408 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, fast delivery and arch support. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Carla L.
2 reviews
0 helpful votes
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Love my orthotics
October 24, 2016

Love my orthotics. They are better than my custom made orthotics. Bought a pair for my granddaughter and her feet felt much better.

Date of experience: October 23, 2016
Matthew D.
1 review
0 helpful votes
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It was good
October 23, 2016

It was good

Date of experience: October 23, 2016
Ruth C.
2 reviews
0 helpful votes
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Love the shoes
October 23, 2016

Love the shoes. My total experience was well above average. Thanks for caring about customer service.

Date of experience: October 23, 2016
Marie L.
1 review
0 helpful votes
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Easy to order and delivery was even quicker than I anticipated. I have other Vionic products, so was very satisfied with the slippers.

Date of experience: October 23, 2016
Malena P.
1 review
0 helpful votes
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Both times I have order from othoticshop.com the item has come faster than I expected which is super nice. Items well explain on the online shopping page.

Date of experience: October 22, 2016
Michelle P.
3 reviews
0 helpful votes
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...
October 22, 2016

Date of experience: October 22, 2016
Donna D.
1 review
0 helpful votes
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Quick and easy to order
October 22, 2016

Quick and easy to order. Great turnaround time

Date of experience: October 22, 2016
ignacio C.
2 reviews
0 helpful votes
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Very happy with this product
October 22, 2016

Very happy with this product. My knees are very happy!

Date of experience: October 22, 2016
Sharon N.
1 review
0 helpful votes
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They fit a bit loose for flip-flops maybe make the straps shorter?

Date of experience: October 22, 2016
suzie s.
1 review
0 helpful votes
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Easy to order had a little trouble with site but over all would order again. Wish for a lower price.

Date of experience: October 22, 2016
Greg B.
1 review
0 helpful votes
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Great experience
October 22, 2016

Great experience

Date of experience: October 22, 2016
Lora Y.
2 reviews
0 helpful votes
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YOUR SITE IS VERY EASY TO NAVIGATE
October 22, 2016

YOUR SITE IS VERY EASY TO NAVIGATE. YOU COVER ALL THE BASES WITH THE INFORMATION YOU SUPPLY ABOUT EACH PRODUCT, WHICH I DON'T FIND ON EVERY WEBSITE. GOOD JOB! QUICK DELIVERIES! I APPRECIATE THAT SO MUCH!

Date of experience: October 22, 2016
James S.
7 reviews
0 helpful votes
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After trying two different sizes and widths, I was unable to find a suitable and comfortable fit.

Date of experience: October 21, 2016
Lori A.
2 reviews
0 helpful votes
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Nice site, nice selection
October 22, 2016

Nice site, nice selection

Date of experience: October 21, 2016
Cindy Y.
2 reviews
0 helpful votes
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Slippers don't work
October 22, 2016

Slippers don't work. There are not a tight enough fit to keep foot in place without backs...wasted money.

Date of experience: October 21, 2016
Jean Q.
1 review
0 helpful votes
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I have ordered from you before and have been pleased with both the shoes and the service.

Date of experience: October 21, 2016
Karen M.
1 review
0 helpful votes
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Easy thank you
October 21, 2016

Easy thank you

Date of experience: October 21, 2016
David M.
5 reviews
0 helpful votes
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So far, so good
October 21, 2016

So far, so good

Date of experience: October 21, 2016
Julianne W.
1 review
0 helpful votes
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Can't live without these sandals any more
October 21, 2016

Can't live without these sandals any more. I now have five pairs in different colors Once you start wearing Vionic sandals or shoes, you can't go back.

Date of experience: October 21, 2016
Sheila M.
2 reviews
0 helpful votes
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Great!
October 21, 2016

Great! I had questions about the shoe I needed for my son & called your customer service & Nicole could not have been nicer. Very positive experience. Propet shoes have always been good shoes as well so that also helps!
I have now received my son's shoes & we took them to his orthotic person to make sure they were the proper fit & to have special inserts put in. Scott was happy, He asked if he recommended them & I said no, he said well, this is great because this is exactly what I would have told you to get. They fit perfect, we've had Propet shoes in the past and they are great. My experience with the orthoticshop.com was also great, very easy to use, prompt delivery, no guessing when your order will arrive and wonderful customer service (Thanks Nicole!).

Date of experience: October 21, 2016