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OrthoticShop has a rating of 4.5 stars from 11,408 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, fast delivery and arch support. OrthoticShop ranks 1st among Athletic Shoes sites.
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Love my orthotics. They are better than my custom made orthotics. Bought a pair for my granddaughter and her feet felt much better.
It was good
Love the shoes. My total experience was well above average. Thanks for caring about customer service.
Easy to order and delivery was even quicker than I anticipated. I have other Vionic products, so was very satisfied with the slippers.
Both times I have order from othoticshop.com the item has come faster than I expected which is super nice. Items well explain on the online shopping page.
Quick and easy to order. Great turnaround time
Very happy with this product. My knees are very happy!
They fit a bit loose for flip-flops maybe make the straps shorter?
Easy to order had a little trouble with site but over all would order again. Wish for a lower price.
Great experience
YOUR SITE IS VERY EASY TO NAVIGATE. YOU COVER ALL THE BASES WITH THE INFORMATION YOU SUPPLY ABOUT EACH PRODUCT, WHICH I DON'T FIND ON EVERY WEBSITE. GOOD JOB! QUICK DELIVERIES! I APPRECIATE THAT SO MUCH!
After trying two different sizes and widths, I was unable to find a suitable and comfortable fit.
Nice site, nice selection
Slippers don't work. There are not a tight enough fit to keep foot in place without backs...wasted money.
I have ordered from you before and have been pleased with both the shoes and the service.
Easy thank you
So far, so good
Can't live without these sandals any more. I now have five pairs in different colors Once you start wearing Vionic sandals or shoes, you can't go back.
Great! I had questions about the shoe I needed for my son & called your customer service & Nicole could not have been nicer. Very positive experience. Propet shoes have always been good shoes as well so that also helps!
I have now received my son's shoes & we took them to his orthotic person to make sure they were the proper fit & to have special inserts put in. Scott was happy, He asked if he recommended them & I said no, he said well, this is great because this is exactly what I would have told you to get. They fit perfect, we've had Propet shoes in the past and they are great. My experience with the orthoticshop.com was also great, very easy to use, prompt delivery, no guessing when your order will arrive and wonderful customer service (Thanks Nicole!).
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

