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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Roberta H.
1 review
0 helpful votes
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I have covered any comments I might have made with the above ratings. Please quit trying to extort positive comments in that regard. We did business, I was happy with it. Now we're finished.

Date of experience: October 26, 2016
Ethel B.
1 review
0 helpful votes
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Easy to shop
October 26, 2016

Easy to shop. I need to return the shoes I love them but the fit is wrong for me. I have a narrow foot and I wear orthotics. I appreciate the service this company provides.

Date of experience: October 26, 2016
Donna C.
4 reviews
0 helpful votes
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I have had good luck with your shoes
October 26, 2016

I have had good luck with your shoes

Date of experience: October 26, 2016
Emmanuel I.
4 reviews
0 helpful votes
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Shoes are great
October 25, 2016

Shoes are great. Thought shipping was a little slow but overall nice experience with the website

Date of experience: October 25, 2016
CInder L.
1 review
0 helpful votes
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This was my first time ordering from the Orthotic Shop. The good selection of products and sizes combined with competitive pricing and free shipping meant that i did not need to search futher. To top it off, my order came very quickly. A few days later, i set out to shop for something else and the Orthotic Shop had this product as well. No brainer, i purchased from them again! I will definately be a return customer.

Date of experience: October 25, 2016
Denise C.
1 review
0 helpful votes
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Awesome!
October 25, 2016

Awesome!

Date of experience: October 25, 2016
Christopher C.
3 reviews
0 helpful votes
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Very good
October 25, 2016

Very good.
I ordered the shoes on a Saturday and they arrived the following Saturday.

Date of experience: October 25, 2016
Michael Y.
7 reviews
0 helpful votes
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Found what I needed
October 25, 2016

Found what I needed. Price is great. Free shipping - can't beat that. Thanks. If I had any complaint at all it would be the "time" it took to receive the order... at least a week. I am used to services like Zappos and Amazon that "get it done" fast. But this is not a big deal.

Date of experience: October 25, 2016
Elizabeth Q.
1 review
0 helpful votes
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Shopping was quick and easy and the items came in a very reasonable amount of time

Date of experience: October 25, 2016
Keon K.
1 review
0 helpful votes
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This is my first time, very easy and good price
October 25, 2016

This is my first time, very easy and good price. Excellent service fast and accurate.

Date of experience: October 25, 2016
David D.
4 reviews
0 helpful votes
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Very nice product
October 25, 2016

Very nice product

Date of experience: October 25, 2016
ralph t.
1 review
0 helpful votes
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In the past your service has been great.Excellant service and product.

Date of experience: October 24, 2016
Pat G.
2 reviews
0 helpful votes
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Good prices & customer service, & prompt delivery!

Date of experience: October 24, 2016
Judith G.
1 review
0 helpful votes
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Found what I was looking for
October 24, 2016

Found what I was looking for. Slippers fir really well also.

Date of experience: October 24, 2016
robert h.
1 review
0 helpful votes
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Great selection and very well described easy check out

Date of experience: October 24, 2016
Dawn H.
1 review
0 helpful votes
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Shoes too big
October 24, 2016

Shoes too big. Both will be returned.

Date of experience: October 24, 2016
Janet M.
2 reviews
0 helpful votes
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Great range of selections especially unusual widths

Date of experience: October 24, 2016
Jean P.
1 review
0 helpful votes
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This was an easy to use site
October 24, 2016

This was an easy to use site. The Klogs are good. Seems my toes rub even though I got medium width. I never wear a wide so didn't order wide. I keep trying different socks to see if that will help. Other than that they are good. Cushion helps on tile floors at work and the non slip is good.

Date of experience: October 23, 2016
Pam O.
4 reviews
0 helpful votes
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Love the shoes I received and they feel great
October 24, 2016

Love the shoes I received and they feel great.

Date of experience: October 23, 2016
Pat G.
1 review
0 helpful votes
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Everything good
October 24, 2016

Everything good

Date of experience: October 23, 2016