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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Kristina Z.
3 reviews
0 helpful votes
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Found exactly what I wanted and check out was super quick and easy. Loved that I could use my amazon account to check out.

Date of experience: October 31, 2016
Marcella h.
1 review
0 helpful votes
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Slippers hurt feet
October 31, 2016

Slippers hurt feet. Can't wear wore 3 hrs 1st day. 2hrs 2 ND day.

Date of experience: October 31, 2016
Jeanie K.
1 review
0 helpful votes
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Very happy about free shipping
October 31, 2016

Very happy about free shipping. I didn't realize when I ordered the flip flops that they weren't waterproof, but I like them anyway and will have to find another pair to use for the pool at the gym I go to.

Date of experience: October 31, 2016
Deborah C.
6 reviews
0 helpful votes
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If these work for my Mother, will order another pair in sand. She's 93 with swollen feet. In Memory Care unit and needs good foot ware, have only been able to get slipper socks on her, so hope these work, based on reviews, I'm hopeful. Received shipment, but I need to return for another wider side, they did not fit due to the excessive swelling in the feet. Hope the return process goes faster than the first order. Slipper shoes seem very soft and hope we can get the width corrected.

Date of experience: October 31, 2016
Renee W.
3 reviews
0 helpful votes
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Very easy and appreciated the discount that popped up! Shoes were cute and thought they would work but my feet are sensative and unfortunately they weren't the right shoes for me. Quick delivery. Very easy ordering. Would recommend this site.

Date of experience: October 31, 2016
Brian M.
4 reviews
0 helpful votes
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Quick ship, no problems
October 31, 2016

Quick ship, no problems

Date of experience: October 31, 2016
Wendy R.
1 review
0 helpful votes
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Very comfy, true to size
October 31, 2016

Very comfy, true to size

Date of experience: October 31, 2016
Alicia Y.
4 reviews
0 helpful votes
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Love the slippers
October 31, 2016

Love the slippers

Date of experience: October 31, 2016
Kerry J.
2 reviews
0 helpful votes
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Na
October 31, 2016

Na

Date of experience: October 31, 2016
Vickie B.
1 review
0 helpful votes
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I like the images
October 31, 2016

I like the images

Date of experience: October 31, 2016
inPaws X.
1 review
0 helpful votes
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Fantastic price, check out w/Amazon, win/win!
October 31, 2016

Fantastic price, check out w/Amazon, win/win! Great site!

Date of experience: October 31, 2016
Pravin J.
1 review
0 helpful votes
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It is an easy site to browse
October 31, 2016

It is an easy site to browse. The checkout process is simple. No hidden fees for shipping and handling. I like this.

Date of experience: October 30, 2016
Robin W.
2 reviews
0 helpful votes
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The website was user friendly
October 30, 2016

The website was user friendly. Love the product and fast delivery.

Date of experience: October 30, 2016
Yolanda M.
1 review
0 helpful votes
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Image did not reflect actual product
October 30, 2016

Image did not reflect actual product.

Date of experience: October 30, 2016
Amy W.
2 reviews
0 helpful votes
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I received the wrong size and had to send the item back. The invoice listed the correct size but the store sent the incorrect size. Now, I have ordered an exchange which is taking much longer to get here than the first order. I would have hoped that the store would send the exchange quickly since it was their error.

Date of experience: October 30, 2016
Rene S.
1 review
0 helpful votes
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I was impressed with how quickly I received my order. Ordering process was straight-forward, no hidden import fees/taxes, and I was able to track my order each day. I highly recommend the Orthotic Shop and will likely shop there again.

Date of experience: October 30, 2016
Robert R.
1 review
0 helpful votes
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This is the second pair of Drew walking shoes I have purchased and I really like them. Also Orthoticshop is a great place, their service is wonderful and if there is any problems, they are glad to help you.

Date of experience: October 30, 2016
Marguerite R.
1 review
0 helpful votes
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Great shopping experience
October 30, 2016

Great shopping experience. Love the slippers. No problems.

Date of experience: October 30, 2016
Sue R.
1 review
0 helpful votes
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Great site with lots of information for specific needs.

Date of experience: October 30, 2016
Peaches D.
1 review
0 helpful votes
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I bought my first shoes from this site after I had a total knee surgery. It was the best thing I bought and I did for my feet.

Date of experience: October 30, 2016