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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Rose Z.
1 review
0 helpful votes
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I love your selection of shoes
November 2, 2016

I love your selection of shoes.

Date of experience: November 2, 2016
Patricia P.
1 review
0 helpful votes
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Many of the shoes that I want to buy, either you don't have my size or the color I want is out of stock.

Many Of the products that I want to buy are either out of stock, or no longer has my size.

Date of experience: November 2, 2016
Judy V.
2 reviews
0 helpful votes
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I continue to order from this site as I love the products and they deliver as promised.

Date of experience: November 2, 2016
JWee F.
1 review
0 helpful votes
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Quick and easy
November 2, 2016

Quick and easy. You had exactly the shoe I've been looking for in the color I really wanted. Thank you.

Date of experience: November 2, 2016
Sorefeet T.
1 review
0 helpful votes
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Went smoothly
November 2, 2016

Went smoothly. Received order in a few days.

Date of experience: November 2, 2016
Brenda C.
2 reviews
0 helpful votes
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Easy on line shopping..
November 2, 2016

Easy on line shopping. Have always been satisfied with this service..

Date of experience: November 2, 2016
Paula N.
1 review
0 helpful votes
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There were a lot of items out of stock
November 2, 2016

There were a lot of items out of stock. It was difficult to maneuver the website updating cart was not possible. Did not take coupon code.

Date of experience: November 2, 2016
Theo S.
1 review
0 helpful votes
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You are orthoticshop.com and yet I received non orthotic shoes from you. I guess that is my ignorance.

Date of experience: November 2, 2016
Randy C.
2 reviews
0 helpful votes
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Very pleased with shopping experience and speedy delivery (5 days).
I formed the inserts as directed and they seem to work as expected, but have only wore them for a few hours (just in the break in period). Will try to respond back in couple of weeks.

Date of experience: November 2, 2016
Lori W.
1 review
0 helpful votes
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Very comfortable flip flops
November 2, 2016

Very comfortable flip flops. Fast delivery.

Date of experience: November 1, 2016
Shirlee N.
1 review
0 helpful votes
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I enjoyed working with customer service
November 2, 2016

I enjoyed working with customer service. The shoe I ordered was too big. I have returned it and asked for a smaller size. I hope you have received my request

Date of experience: November 1, 2016
Janice W.
3 reviews
0 helpful votes
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The price was right and the standard delivery was quite timely.

Date of experience: November 1, 2016
Gene A.
2 reviews
0 helpful votes
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I typed in a 10% discount code furnished to me in the comments and did NOT get the discount. I've purchased many items at the Orthotic Shop and was very disappointed that I did NOT get the discount!

Date of experience: November 1, 2016
Angela Q.
5 reviews
0 helpful votes
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It gave me time to look at different sizes and colors. And a good price too.

Date of experience: November 1, 2016
Patty W.
1 review
0 helpful votes
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I do not choose to comment
November 1, 2016

I do not choose to comment

Date of experience: November 1, 2016
Gloria F.
4 reviews
0 helpful votes
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My new rose slippers match by bathrobe exactly and they are very comfortable. I have flat feet, so need arch support.

Date of experience: November 1, 2016
Judy J.
2 reviews
0 helpful votes
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As good as specially made orthotics but much cheaper. Last a long time and will definitely purchase again.

Date of experience: November 1, 2016
Julie W.
2 reviews
0 helpful votes
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So far, so good!
November 1, 2016

So far, so good! The 10% off coupon was a nice bonus!

Date of experience: November 1, 2016
cCHARLES K.
1 review
0 helpful votes
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Easily just placed my first order, we will see
October 31, 2016

Easily just placed my first order, we will see
How it works out.

Date of experience: October 31, 2016
Mark K.
1 review
0 helpful votes
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My wife and I are recently retired and during rainy season we look forward to wearing our new cozy slippers every day.

Date of experience: October 31, 2016